business image

Ray's Import Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,193 Reviews)
82
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
82
Net Promoter Score ®

Business Details

Categories
Contact
(615) 893-2633

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1322 W College St Murfreesboro, TN 37129
Ray's Import Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,193 Reviews)

DT
gravatar
Devin T.
Murfreesboro, TN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/10/2025
verified customerVerified Customer
9
Very quick process
Had a transmission issue occur with my 2015 VW GTI and the guys were very confident in their ability to take care if my car. They informed me that my master cylinder had “exploded”. I had asked them to take a photo or two of the part so that i can familiarize myself with these issues and was also just curious on how it “exploded”. Was then told upon breaking down the car that a line leading to the master cylinder had snapped. So they modified the line with a new clip and that fixed the issue. I essentially paid them $1,000+ for them to fix a clip on a hose. Now I’m not upset and will more than likely bring my gti back to this shop as they had my car in and out within about 2 days. I’m also not sure if they had dropped my transmission to check my clutch or not. These are all questions i should have asked myself as well but I was ignorant and did not ask them. Needless to say my car is back on the road and driving so I am extremely grateful for their time and experience but would have liked for them to elaborate a little more on the situation. Other than that the guys were great and professional and i would recommend them to any European car owners as that’s what they specialize in.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.