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Rancho Grande Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(475 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
16
Total ReScores
4.6
ReScore Average

Business Details

About

Rancho Grande Hyundai is located conveniently off of the 101 Freeway in San Luis Obispo, CA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today. Rancho Grande Hyundai is located conveniently off of the 101 Freeway in San Luis Obispo, CA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(805) 543-4745

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Pacific Time (Us & Canada)
1404 Auto Park Way San Luis Obispo, CA 93405
Rancho Grande Hyundai's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(475 Reviews)

SC
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Steve C.
Atascadero, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast efficient service
I called in to make an appt for a smog certificate test and they got me in that afternoon
Recommended

SL
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Sean L.
Atascadero, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service.
Best dealership automobile service I have ever experienced!
Recommended

SL
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Sean L.
Atascadero, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/29/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service.
Best service and communication. They give you a ride to work while service is being done and pick you up when your ready.
Recommended

SL
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Sean L.
Morro Bay, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020
Great service department
I've used them for over 10 years and never had a bad experience. I work in SLO, so I drop my car off, they give me a ride to work then pick me up promptly when I'm ready. The service is very reasonably priced for a dealer and they will take care of any recalls, even if your not aware of them.
Recommended

MG
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Michael G.
San Luis Obispo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
rancho grande service
good service but it took longer than I thought. I would like a little more of an explanation at the pickup but good all around
Recommended

AG
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Alan G.
Maggie Valley, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good communicTion to customer
Communication between service advisers could be better Zothersise Hugo very good
Recommended

JL
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Jean L.
Arroyo Grande, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer
Helpful, organized and on time for service scheduled.
Recommended

PG
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Patrick G.
Cambria, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Becoming a Genesis Dealer !
Almost everyone knows my name and calls me Mr. Treated like family.
Recommended

EK
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Evelyn K.
Arroyo Grande, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Car Maintenance
Got right in there and out of there. Car is in warranty so maintenance is important.
Recommended

JP
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John P.
Morro Bay, CA
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/20/2019
verified customerVerified Customer
Category: Service
Re visit
Friendly, efficient service.
Great improvement in communicating clearly.
Recommended

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/11/2019
Service Type: Repair
Category: Service
Customer service
Customer serviceNever made to feel like a valued customer simply another job to be done. Kurt communication never a feeling of friendliness. Makes me sad
Not Recommended
TIM L V. from Rancho Grande Hyundai responded on 11/20/2019 12:12 PM

Reached out to John by phone. Thank you John for your most helpful feed back and encouraging remarks about your positive second visit!


Verified Customer
Oceano, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Communication needs improvement
There was a big communication lapse. Getting in touch with anyone that knew what was happening with my vehicle was hard and required multiple calls. Timeline of repair was not kept.
Not Recommended

EC
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Ernesto C.
San Luis Obispo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Good and prompt service
Recommended

PB
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Paulino B.
Arroyo Grande, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Good
Recommended

AM
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Alicia M.
Atascadero, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Always considerate, timely and excellent service
Recommended

RH
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Richard H.
Pismo Beach, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good job
Nicely done
Recommended
ROBERT W A. from Rancho Grande Hyundai responded on 10/21/2019 04:41 PM

Thank you for your support!

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