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Rainier Automotive LLC

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,861 Reviews)
82
Write a Review
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Score Details

5 stars
75%
4 stars
18%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
82
Net Promoter Score ®

Business Details

About

Locally owned and operated Dealership Service Department alternative. Rainier Automotive offers Auto Repair Services for all foreign and domestic vehicles including light duty Diesel in Maple Valley, WA.

Our main goals at Rainier Automotive are both quality workmanship and customer satisfaction. Before you authorize any repairs, we Locally owned and operated Dealership Service Department alternative. Rainier Automotive offers Auto Repair Services for all foreign and domestic vehicles including light duty Diesel in Maple Valley, WA.

Our main goals at Rainier Automotive are both quality workmanship and customer satisfaction. Before you authorize any repairs, we want you to know what the repair does, why we recommend that you do it, and how much you will save in the long run by having the repair done. We specialize in foreign and domestic vehicles repair services, including light duty Diesel, in Maple Valley! We offer complete automotive repair and service for all makes and models. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(425) 310-1100
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
23933 SE 264th Street Maple Valley, WA 98038-5841
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Rainier Automotive LLC's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,861 Reviews)
Write a Review
Recent Reviews
CR
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Chris R.
Covington, WA
Subaru XV Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
8
Subaru Crosstrek repair
Rainier Auto, thanks for repairing my daughters Crosstrek. She needed a wheel bearing and hub assembly replacement. Didn’t get hit with the dealership price tag and you finished the repairs quickly. Thanks
Verified Customer
Maple Valley, WA
Jeep Compass
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/06/2025
verified customerVerified Customer
8
Convenient and comprehensive service
Good communication and took care of my car. The cost for labor is just too high $175 for each item done is too steep. paying 350 for just service on getting two fluids done was painful. Other than the price it was good
EE
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Efrain E.
Ravensdale, WA
Ford Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/06/2025
verified customerVerified Customer
7
Communication & vehicle condition after completed service
Great communication and service appears to be as expected.

Recommend to cover customer vehicle seats as my recently cleaned driver side cloth seat has now a fresh grease stain.
DB
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Dee B.
Black Diamond, WA
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Found problem and fixed it
Told you of a different sound I was hearing and you heard it and found the problem. Fixed the problem and was happy with the results
JR
Jim R.
Airway Heights, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
Category: Service
Jim said the business went above and beyond for him. He said the business helped Ford come through to do the work, diagnosed the problem and did the paperwork making sure Ford came through. He said he only paid for the diagnosis. Jim added he couldn't be any happier for the things the business has helped with him with.
Recommended
RB
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Randy B.
Maple Valley, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
10
Questions about my truck
Not knowing anything about Rainier Automotive repair, I had my truck towed to them for repair. I was in no hurry and Jeff to take his time finding the problem(s) with my truck. When Jeff called me and told me what he found, I didn't hesitate, and told him go ahead on it. Jeff and the crew at Rainier A Automotive were great. Very friendly, very professional, very thorough. I promise you, I'm going back with all my repair needs. Thanks Rainier
TM
Trevor M.
Maple Valley, WA
Ford Maverick
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2025
verified customerVerified Customer
Category: Service
Trevor said they did not end up figuring out what the issue was, the vehicle was dropped off for a week, they were super impressed with the staff's ability to dig in and try to figure it out, they also liked the $0 invoice.
Recommended
MA
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Mike A.
Maple Valley, WA
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
‘05 Colorado
Professional , Friendly, and honest! Enough said!!!
Verified Customer
Black Diamond, WA
Ford Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2025
verified customerVerified Customer
7
Quick and goter done in great time
Thanks for the great service and knowledgeable service inspection
RE
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Ray E.
Black Diamond, WA
Lexus RX 450h
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
If you're tired of being treated like a number by your mechanic, this is the place to come.
My service experience at Rainier Automotive LLC has been nothing short of amazing. I started coming here last year when the mechanic that used to repair my Mercedes for the car's former owner showed no interest in continuing to work on the car for me because it was clear he didn't like working on Mercedes in the first place. Rainier Automotive on the other hand showed no hesitation in that regard and all service I've received on both of my from Rainier on both the Mercedes and my Lexus has been top notch.

I particularly like that Rainier follows the maintenance requirements of both my cars in detail, including providing a listing of future service needs based on mileage or timing of when previous work was performed. However, the one thing I'm most impressed with is the friendliness, professionalism and integrity of the entire staff. Whether working with Jeff or any other staff member, I know I'm good hands. When I observed how much time and sensitivety Jeff showed when assisting a widowed customer deal with her car perplexing issue, it just reconfirmed that I was definitely in the right place.

If you've been seeking a reliable and trustworthy auto repair shop, try this one.
MM
Michael M.
Ravensdale, WA
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Michael said the service was good and he was very satisfied with how they took care of his vehicle.
Recommended
RR
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Ron R.
Renton, WA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Amazing work on my pickup
Jeff and the team at Rainier Automotive LLC were helpful and kept me informed throughout my repairs on my 2007 Chevrolet Silverado pickup. My situation was pretty unique due to extreme rust on the underside of the vehicle caused by road salt before the truck came to Washington State. The rust had compromised the transmission cooler likes causing one to burst on the freeway, at night, in the rain on Christmas. The folks at Rainier Automotive LLC completed a thorough inspection and made recommendations of areas and systems also compromised by the rust. The repairs were completed and I again have confidence in my vehicle.
MF
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Megan F.
Maple Valley, WA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Great service
Jeff was great to work with. He was very easy to talk to and helped me understand what was going on with my car.
MS
Matthew S.
Renton, WA
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/31/2024
verified customerVerified Customer
Category: Service
Matthew said they were a little expensive.
Recommended
JS
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Jay S.
Maple Valley, WA
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
verified customerVerified Customer
10
Integrity
I had asked them to do a certain service for my automobile, but they told me it wasn't necessary because my vehicle didn't have what I was asking for. Where I feel like other places would have charged me for that service, Ranier automotive explained why it was not necessary. All my vehicles will be going there from now on.
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