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SureCritic / Punahou Auto Service
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Punahou Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(350 Reviews)
88
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
88
Net Promoter Score ®

Business Details

Categories
Contact
(808) 941-2411
Visit Website
Closing in 24 minutes
Business Hours

Business Hours

Mon
8:00 AM - 4:30 PM
Tue
8:00 AM - 4:30 PM
Wed
8:00 AM - 4:30 PM
Thu
8:00 AM - 4:30 PM
Fri
8:00 AM - 4:30 PM
Sat
8:00 AM - 4:30 PM
Sun
closed
* Hawaii
1558 S King St Honolulu, HI 96826-1919
Get Directions
Punahou Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(350 Reviews)
Write a Review
Recent Reviews
EW
elaine w.
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Pristine service!! Very trustworthy!!
I recently had an alternator problem with my car. I was able to tow to them without any issues. Juan and Alan gave me a quote before working on car. Especially when there were other things that came up, I was given a call before anymore work would be conducted. Everything was done in less than 2 hours. I highly recommend them with your car!
LK
LEATRICE K.
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Last minute fix
Very attentive to ehat the problem id
JJ
JAMES J.
Scion tC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
James Jordan
I brought my car in last Friday and it was making knocking sounds around the motor mount area and technicians found two motor mounts inoperable and fixed it that day by 2:30, not even a long wait, thank you very much, Punahou Auto Repair
BEE
Chevrolet Express Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
verified customerVerified Customer
10
Professional Service
Punahou Auto Service are the best! Fixed our nagging problem with alignment, also did a quick brake job on our other company vehicle. Definitely recommend this business! Much mahalo!
Verified Customer
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Safety check
Pleasant service, quick and efficient
WK
WENDELL K.
Honolulu, HI
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Punahou repair review
Punahou repair is my go-to repair shop when needed, and they don’t disappoint
Verified Customer
Lexus ES 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Excellent Customer Service
Excellent customer service and very helpful. Highly recommended!
BM
BOB M.
Honda CR-V
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/14/2025
verified customerVerified Customer
10
They rip me off don't ever go that place same thing to another guy got ripped off they shouldn't be in business.
Terrible service they just ripped me off four hundred dollars.
AD
ANTONELLA D.
Tesla Model 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Safety Check
Called in for a safety check and was able to get an appointment within 2 days. Process was super quick and easy, thank you!
Verified Customer
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Emergency
Had a bad oil leak,no appointment. Took my car in and gave me a call with an estimate. Had my car back early afternoon.
LM
LOUIS M.
MINI Cooper Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Friendly service!
Always a good experience!!!
Verified Customer
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
9
Annual Safety check
Appointment style makes it great with on-time service. In and out while you wait.
RY
RONALD Y.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Tire alignment done quick and priced right
Tire alignment: Arrived couple of hrs before closing time. Got straight talk and fast service. Out by closing time.
WR
WILLIAM R.
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Excellent Safety Check!
Punahou Auto does an excellent job with safety checks.
They schedule appointments and do the check quickly and thoroughly as you wait, maybe 15 minutes or so.
I highly recommend Punahou Auto!
PP
PON P.
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Always reliable
I have been coming to Punahou auto for years. Their services are great and the people are honest with their customers. No need to raise prices due to their loyal group of people who trusts them to get the job done fairly and fast.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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