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Pughs Tire And Service Ctr Inc #7

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(84 Reviews)
-33
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
-33
Net Promoter Score ®

Business Details

About

Pughs Tire And Service is conveniently located in Washington North Carolina. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today Pughs Tire And Service is conveniently located in Washington North Carolina. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today

Categories
Tire Sales and Repair, Firestone Repair Shop, Auto Maintenance
Contact
(252) 940-1446

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1130 John Small Ave Washington, NC 27889
Pughs Tire And Service Ctr Inc #7's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(84 Reviews)

MF
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Mister F.
Belhaven, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/25/2024
0
Pugh's Stinks!
Expensive and unreliable! The manager in Washington is smug, cocky, and rude!

JR
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John R.
Denver, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2023
10
replacement tire needed in Washington
I can't thank James and his team enough for helping us with replacing our Goodyear tire on our Volkswagen Atlas. We picked up a threaded rod that punctured the tire and we were looking for an exact match and they had it. We were in town for the night and they were able to get us back on the road the same day late afternoon. The technician that worked on our vehicle was also super nice and informative. Thanks again for the great service we received.

DW
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Donna W.
Chocowinity, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/10/2021
0
Rude from start to finish
I've been a customer for 6+ years. Originally Alfredo was extremely friendly. Now he acts like he hates his job. He interrupted me several times and shook his head. When I came to pick up my car he was yelling at the staff. Bernie and Chris were very professional. Unfortunately due to Alfredo's behavior, pugh's has list my business.?

DF
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Deana F.
Washington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2021
My visit to Pugh's
Great service as usual
Recommended

RS
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Robert S.
Chocowinity, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2019
Great service
Just had tires and alignment completed on my wife’s car. As always excellent service and great prices.
Recommended

CW
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CHARLES W.
Chocowinity, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2014
verified customerVerified Customer
oil change
little slow but was very satisfied
Recommended

JC
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JAMES C.
Washington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2014
verified customerVerified Customer
Good service, price
Friendly atmosphere. Good service. Reasonably priced.
Recommended
Jim from Pughs Tire And Service Ctr Inc #7 responded on 12/22/2014 06:27 AM

James,

Thank you so much for your valued business and positive feedback  it is truly our pleasure to serve the Washington Community.
I hope you have a Merry Christmas.

Thank You
Jim Jernigan
District Manager
Pugh's Tire & Service Centers


KM
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KENNETH M.
Mercedes-Benz ML320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2014
verified customerVerified Customer
Great & friendly staff!
Always a great experience, very friendly atmosphere. Very knowledgeable team, with "Great" prices! Always a pleasure to do business with; way to go "Ben"!
Recommended
Jim from Pughs Tire And Service Ctr Inc #7 responded on 12/19/2014 08:38 AM

Kenneth,

Thank you for the positive feedback!! We love our Washington area customers and its a privlege to serve this great community.
Thank You
Jim Jernigan
District Manager

Pugh's Tire & Service Centers


CW
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CHARLES W.
Chocowinity, NC
Ford Pickup
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2014
verified customerVerified Customer
oil change
Ben called me regarding my review....once we discussed it, he handled it very professionally and made me a happy customer....he is an asset to your business
Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/18/2014
Oil Change
I got a "so-called" $24.95 oil change....tax on 24.95 = 7% x 24.95 = 1.75......24.95 plus 1.75 = $26.70...I was charged $28.83....feel ripped off
Not Recommended
Jim from Pughs Tire And Service Ctr Inc #7 responded on 12/18/2014 12:25 PM

Charles,
Thank you for your feedback and I was glad to hear that the charges made sense once you and Ben were able to talk. We greatly appreciate your business  along with all of our great Washington area customers.
Thank You
Jim Jernigan

District Manager
Pugh's Tire & Service Center


EB
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EMILY B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2014
verified customerVerified Customer
No More Shake Rattle and Roll!
Got tires at another establishment and even though they charged me for it they did not balance or align the tires... so I got the shake rattle and roll! Pughs fixed it and I got the smooth ride back...did my brakes as well....such a good job and I wish I had bought my tires from them as well!
Recommended
Jim from Pughs Tire And Service Ctr Inc #7 responded on 12/11/2014 05:36 AM

Emily,

Thank you so much for the feedback as we always love to hear from our customers!!
Jim Jernigan
District Manager
Pughs Tire & Service Centers


DB
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DOUG B.
Washington, NC
Ford C-Max
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2014
verified customerVerified Customer
Great service
I go to Pughs because I trust them, they don't try to sell you more then you need.
Recommended

JP
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JAMES P.
Nashville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2014
verified customerVerified Customer
prompt serviceMO
Prompt honest advice on tire rotation.
Recommended

BR
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BOBBY E R.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/23/2014
verified customerVerified Customer
knowledge, turn around time on servicing
Very friendly and the intake area is very clean plus parking area has improved when the business first opened
Recommended

CB
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CINDY B.
Bath, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2014
verified customerVerified Customer
great customer service
Both manager and mechanic very professional and accomodating
Recommended

BR
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BLAKE R.
Washington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2014
verified customerVerified Customer
low beam replaced in car
Had a low beam replaced in my car and i had no complaints about the service
Recommended
Jim from Pughs Tire And Service Ctr Inc #7 responded on 11/08/2014 08:05 AM

Blake,

Thank you for the positive feedback we truly appreciate your business!!!
Thanks
Jim Jernigan
District Manager
Pughs Tire & Service Centers


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