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Prosser's Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(674 Reviews)
76
Write a Review
Schedule Appointment

Score Details

5 stars
86%
4 stars
9%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
76
Net Promoter Score ®

Business Details

About

We pride ourselves as a full-service quality shop with a highly experienced and knowledgeable staff. The purpose of Prosser's Automotive is to provide our customers with world-class repairs and services that exceed their expectations. We pride ourselves as a full-service quality shop with a highly experienced and knowledgeable staff. The purpose of Prosser's Automotive is to provide our customers with world-class repairs and services that exceed their expectations.

Categories
Auto Repair, Diesel Services, Tires
Contact
(419) 526-6688
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
348 Ashland Rd Mansfield, OH 44905
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Prosser's Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(674 Reviews)
Write a Review
Recent Reviews
AS
Andy S.
Mansfield, OH
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
Category: Service
Andy said they did a very good job.
Recommended
KA
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KEITH A.
Mansfield, OH
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Very nice people great service
Got my car fixed fast and was very helpful when I needed to order a new rim and didn’t charge me to store the car while the rim shipped. Everything works great now.
CW
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CARTER W.
Mansfield, OH
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Excellent
Really great shop, good people. Highly recommend
DH
Dakota H.
Mansfield, OH
Ford Transit Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Dakota said that the business was great.
Recommended
Verified Customer
Mansfield, OH
Chevrolet Silverado 1500
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/05/2025
verified customerVerified Customer
8
Silverado
Very nice people great service
JD
Joe D.
Mansfield, OH
Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/02/2025
verified customerVerified Customer
Category: Service
Joe said the people on the phone were great, the building was great, and they even picked up his wife so she could pick up the vehicle, which was great. But they said some of the parts he needed were ones he just replaced a couple months ago and that made him not trust them, and why he would not recommend them. He added it was a letdown but everything else with his service was great. He said they told him he needed brake pads and rotors, which he just had done a couple months ago and they should have been able to see that, but when he told them he just had them done, they switched to some other things that he needed replaced. He said it kind of left a big question mark, but everything else with the service was great for the service he did receive.
Not Recommended
JE
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JOHN E.
Mansfield, OH
Ford Explorer Sport Trac
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
You guys stayed late to finish my truck. I really appreciate everyone that helped with it.
Excellent work. And you guys want above and beyond to get my truck fixed the same day thank you very much.
JR
Jason R.
Mansfield, OH
Cadillac Escalade ESV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
Category: Service
Jason said the business did a real good job fixing his vehicle.
Recommended
BH
Becket H.
Ohio
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
Category: Service
Becket said it was the first place with availability, everybody was really pleasant and kind, they got it done for her.
Recommended
WC
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WILLIAM C.
Mansfield, OH
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Highly Recommend them for any repairs
They have done repairs on 3 different vehicles we own, and we have had no complaints on the work they have done from us they do good work
GW
Greg W.
Mansfield, OH
Pontiac GTO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Greg said he liked the concern they showed for his happiness with what they were going to do for him. They let him use some of his own parts and they re-modified his exhaust system install, which was magic to him. Sharon and the mechanics were nice to him and very complimentary, they did a fine job, in his opinion.
Recommended
IL
Ian L.
Beachwood, OH
Nissan Rogue Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Ian said it was a great experience.
Recommended
DH
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DESIREE H.
Mansfield, OH
Ford Club Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Excellent Service
I've brought two different vehicles in and have experienced excellent customer service and repairs both times. Everyone is courteous and a full explanation is given before repairs are made. I will definitely be back for any additional service needed.
SH
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Steve H.
Mansfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
10
Bi-Annual Oil change & check up
The Team at Prosser Automotive are always professional, thorough and knowledgable on every visit. My 2008 Trailblazer would not be living an extended life at 233k miles if it weren't for them. Thank you Eric & Team.
MB
Mike B.
Mansfield, OH
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
Category: Service
Mike said they are up-front and have explained things to him very well. They're good people and he plans on going back.
Recommended
Displaying Review 1 - 15 of 674 in total
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