Business Solutions
SureCritic / Auto Repair / Prosser's Automotive
business image

Prosser's Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(663 Reviews)
75
Write a Review
Schedule Appointment

Score Details

5 stars
87%
4 stars
9%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
75
Net Promoter Score ®

Business Details

About

We pride ourselves as a full-service quality shop with a highly experienced and knowledgeable staff. The purpose of Prosser's Automotive is to provide our customers with world-class repairs and services that exceed their expectations. We pride ourselves as a full-service quality shop with a highly experienced and knowledgeable staff. The purpose of Prosser's Automotive is to provide our customers with world-class repairs and services that exceed their expectations.

Categories
Auto Repair, Diesel Services, Tires
Contact
(419) 526-6688
Visit Website
Closing in 23 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
348 Ashland Rd Mansfield, OH 44905
Get Directions
Prosser's Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(663 Reviews)
Write a Review
Recent Reviews
IL
Ian L.
Beachwood, OH
Nissan Rogue Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Ian said it was a great experience.
Recommended
DH
gravatar
DESIREE H.
Mansfield, OH
Ford Club Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Excellent Service
I've brought two different vehicles in and have experienced excellent customer service and repairs both times. Everyone is courteous and a full explanation is given before repairs are made. I will definitely be back for any additional service needed.
SH
gravatar
Steve H.
Mansfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
10
Bi-Annual Oil change & check up
The Team at Prosser Automotive are always professional, thorough and knowledgable on every visit. My 2008 Trailblazer would not be living an extended life at 233k miles if it weren't for them. Thank you Eric & Team.
MB
Mike B.
Mansfield, OH
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
Category: Service
Mike said they are up-front and have explained things to him very well. They're good people and he plans on going back.
Recommended
RC
Ray C.
Mansfield, OH
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
Category: Service
Spoke with Connie. She said they kept her informed and explained things when they needed it.
Recommended
GR
Gabriel R.
Mansfield, OH
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Gabriel said the experience was good. The business is always very clean and the tools are organized. The technicians are always honest with him.
Recommended
AF
gravatar
ANNA F.
Mansfield, OH
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Excellent service
Service is excellent, they go above and beyond. Pricing is good.
TS
Trevor S.
Mansfield, OH
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
Category: Service
Trevor said the service and explanation were good, he spoke directly to the mechanic and they explained what was going on.
Recommended
DM
Dennis M.
Loudonville, OH
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Dennis said they scheduled him promptly, greeted him, everybody was pleasant and the waiting area was clean.
Recommended
LF
Larry F.
Mansfield, OH
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Larry stated that the business was courteous, and took into consideration their needs and got everything taken care of.
Recommended
TJ
Tom J.
Butler, OH
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
Category: Service
Tom said they do good work and he had no problems.
Recommended
BS
Brice S.
Fredericktown, OH
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
Category: Service
Brice said everything they asked them to do turned out well, and without any problems or hiccups. He said they're professional in their service.
Recommended
CF
Chad F.
Edison, OH
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
Category: Service
Chad said they were efficient. They did the inspections that he needed at a reasonable price. He said the facility was clean.
Recommended
CK
Chelsea K.
Galion, OH
Ford Econoline Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
Category: Service
Chelsea said everything was wonderful and they were very good at getting her in right away.
Recommended
Verified Customer
Mansfield, OH
Jeep Grand Cherokee
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/23/2024
verified customerVerified Customer
7
Jeep repair
Very good knowledgeable done within a good time frame
Displaying Review 1 - 15 of 663 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.