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Prospect Foreign Car Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(924 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Serving the West Hartford community and surrounding areas since 1986, we pride ourselves in providing excellent customer service and quality repair work. Serving the West Hartford community and surrounding areas since 1986, we pride ourselves in providing excellent customer service and quality repair work.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(860) 236-6136

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
595 Prospect Ave West Hartford, CT 06105-2922
Prospect Foreign Car Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(924 Reviews)

Verified Customer
West Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Another positive experience
Franco was great at diagnosing the problem, honest assessment of "was it worth it to fix". Reasonable diagnostic fee. Always a pleasure to deal with.

RK
ROBERT K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Newer Cars, Old School Treatment
Brought my VW in knowing it needed brakes and probably overdue. They got it in and got it done quickly and efficiently. Kudos to the office staff (Eileen) who kept me informed at each step and worked with the mechanics staff to help ensure I was ready to roll on time.
This is the kind of personalized service we rarely see any more.

YM
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YVONNE M.
West Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Quick Reliable Service
I had replaced 2 tires at a tire center then had a problem with my TPMS. Prospect Foreign Car Service quickly diagnosed a broken sensor and replaced it.
I have been bringing my cars here for years and have always received very good service

KM
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KEITH M.
Bloomfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
My Audi in repair
The work was done in a professional manner and to my expectation

Verified Customer
Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Great experience
Always great service

MB
MARACELLA B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Friendly, honest , polite and hardworking . I would recommend them to anyone looking for good honest service
Friendly ,honest,polite. And great work ethic . I would definitely recommend them to anyone.

MC
Michael C.
Colchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Michael said they always fix his vehicle and they do a good job. They have good service and he never has to bring his vehicle back.
Recommended

DK
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DAVID/ K.
Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Great place to get my car worked on
Had trouble with the car starting, took it in on short notice and within a day and a half they were able to identify and fix the problem. Parts for the Subaru however, are on the expensive side

AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Great service and friendly vibe!
I always feel very welcome when I call or bring my car in and believe that the service is great.

KV
KATHY V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Diagnostic
Very thorough workers in explaining everything

TG
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Tony G.
West Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
Excellent
Hometown feel. Great service, great advice, great everything.

MB
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MARCUS B.
Windsor, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Marco always does a great job
Marco is always thorough and explains to me what's going on. I have brought my cars here for the past 15 years and I have never been disappointed. Thanks

JH
JULIA / CARLENE H.
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Car repairs
Franko who is the owner is excellent. He very friendly and have reasonably prices excellent work. All the staff and his manager .And his office assistant
Ms.Eileen very friendly.
I have been customer since 1996
I love franko.

CP
CARLOS P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Excellent service
We always take our cars there, is very efficient and honest we loved it!

ER
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ERVING (GEE) R.
Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Reliability at its best.
I come to Prospect Foreign Car Care cause I know my problem will be fixed correctly the first time. Everyone is friendly and professional. I've been using them for 20 plus years and will continue too.
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