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Proctor's Foreign Auto Services

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,010 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in New Carrollton, MD, you’ve found us. Here at Proctor's Foreign Auto Services we work hard to earn your trust and loyalty. We know how important it is to find a New Carrollton car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Proctor's Foreign Auto
If you’re looking for auto repair in New Carrollton, MD, you’ve found us. Here at Proctor's Foreign Auto Services we work hard to earn your trust and loyalty. We know how important it is to find a New Carrollton car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Proctor's Foreign Auto Services we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in New Carrollton offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in New Carrollton, we are totally confident that Proctor's Foreign Auto Services is the best option in town!


If you’re looking for auto repair in New Carrollton, MD, you’ve found us. Here at Proctor's Foreign Auto Services we work hard to earn your trust and loyalty. We know how important it is to find a New Carrollton car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Proctor's Foreign Auto Services we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in New Carrollton offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in New Carrollton, we are totally confident that Proctor's Foreign Auto Services is the best option in town!
...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(301) 577-2133

Business Hours

Mon
8:30 AM - 6:00 PM
Tue
8:30 AM - 6:00 PM
Wed
8:30 AM - 6:00 PM
Thu
8:30 AM - 6:00 PM
Fri
8:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7594 Annapolis Road Lanham, MD 20706

Affiliations

ASE
Proctor's Foreign Auto Services' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,010 Reviews)

MJ
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MIKE J.
Lanham, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
proctor Auto service center: Second to no one!
proctor Auto and its managing owner Tim COM does exceptional car service: they have been my auto mechanic for over 30+ years. Quality of work is second to none, mechanics, friendly, and to the point with whatever issue your car is having what it’s going to take to repair you. I highly recommend Proctor Auto for your foreign car repair: as well as American motor cars.
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 06/13/2025 06:52 AM

It's fantastic to hear such glowing feedback! With over 30 years of experience together, you’ve clearly established a solid relationship—like a well-tuned engine that just won't quit. We're delighted that our team's friendly and straightforward approach has stood out to you. Your recommendation means a lot, especially as we tackle both foreign and American cars like pros. Here’s to keeping your wheels rolling smoothly for many more years to come!


CT
Cleo T.
Glenn Dale, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Cleo said they did exactly what they were supposed to do, they called her and the customer service was good.
Recommended
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 06/18/2025 09:32 AM

We appreciate your feedback and are glad to hear that our team delivered on their promises! Effective communication and good customer service are the engines that drive our shop. It’s great to know we kept everything running smoothly for you. If you have any more auto needs or questions in the future, don’t hesitate to reach out!


JH
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JESSICA H.
White Plains, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Service
Customer service is great as always.
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 06/11/2025 06:11 AM

We appreciate your feedback! It’s always nice to hear that our customer service is hitting the mark. Our team strives to make your experience as smooth as possible, so knowing we're doing well makes our day. If there's ever anything more we can do to help, just let us know!


TN
Tabe N.
Hyattsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Tabe said they always do good service on her vehicle, effective.
Recommended
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 06/08/2025 09:31 AM

We're delighted to hear that our service keeps your vehicle running smoothly. It's always our aim to deliver effective solutions that keep you on the road without a hitch. If your car had anything to say, we bet it would agree! Your support is truly appreciated, and we look forward to keeping up the good work.


DM
Deidra M.
Bowie, MD
Mercedes-Benz E300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
Category: Service
Deidra said they responded right away, the parts came in quickly and they did a good job.
Recommended
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 05/31/2025 09:32 AM

We appreciate your feedback! It’s always nice when things come together as quickly as a well-oiled machine. We're glad to hear that you had a smooth experience with us from start to finish. Our team works hard to keep everything running efficiently, so it's great to know that their efforts are paying off. If there's anything else we can assist with, just give us a shout!


TC
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THEA C.
MD
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Service for brakes
Excellent service as always Courteous and Professional. Thank You.
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 05/21/2025 11:59 AM

It's great to hear you enjoyed our service! We strive to be as courteous and professional as a tuxedo-wearing butler, so it’s always nice to know our efforts are appreciated. Your support means a lot to us, and we look forward to keeping your vehicle running smoothly.


WJ
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WAYNE J.
Springdale, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
good
very good service and work was completed in a timely manner
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 05/19/2025 09:32 AM

We're glad to hear that you had a positive experience with our service and that we could get the job done on time. We always strive to keep things running smoothly—just like your car! If you ever need anything else, don’t hesitate to reach out.


Verified Customer
Capitol Heights, MD
Mercedes-Benz C280
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/16/2025
verified customerVerified Customer
9
Car would not start
Great job
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 05/16/2025 11:59 AM

We appreciate you taking the time to share your thoughts. It sounds like you were pleased with our service, and that's fantastic to hear! If there’s anything we can do to turn that four-star experience into a five-star one next time, just let us know. We're always up for a challenge!


AW
Angela W.
Springdale, MD
Mercedes-Benz E400
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Angela said the business was quick, easy, convenient and friendly.
Recommended
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 04/16/2025 06:45 AM

We appreciate your feedback and are excited to hear that you found our service quick and convenient. Our team strives to make the auto repair experience as easy as a Sunday drive—minus the potholes, of course! If you need anything in the future, we're here to help. Buckle up for smooth rides ahead!


YH
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YVETTE H.
Hyattsville, MD
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Great customer service
Great mechanics. They always fit in whenever I need service done to my car. The prices are reasonable. And Ms Proctor is always very pleasant and professional. I love that the shop is literally walking distance from my house.
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 04/14/2025 09:32 AM

It’s fantastic to hear that our mechanics have been able to accommodate your service needs! We aim to keep things as convenient as a stroll to the neighborhood cafe. We appreciate your mention of our team, especially Ms. Proctor’s pleasant demeanor; we like to think she could charm the socks off a tire! It's also great to know that you find our prices reasonable. We’re here to keep your car running smoothly while you stay within walking distance of your favorite mechanic. Cheers to many more happy drives ahead!


DM
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DONNA M.
Washington, DC
Mercedes-Benz S500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Very Satified
I always appreciate the service Tim, and his crew provides me by explaining the issues in detail, and how to solve the problem. If you are looking for integrity this is the business, you would want to visit.
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 04/13/2025 09:32 AM

It's fantastic to hear that you appreciate the detailed explanations and integrity our team brings to the table. We believe that knowledge is power, especially when it comes to your vehicle’s health. Tim and the crew are dedicated to ensuring that you feel supported every step of the way. We look forward to keeping your car in tip-top shape – you could say we’re the auto detectives always on the case!


JS
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JAMES S.
Hyattsville, MD
Mercedes-Benz E320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Mercedes Jim
The service was prompt and professional
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 03/29/2025 09:32 AM

We appreciate your feedback on our prompt and professional service. We're glad to hear that we hit the mark for you! It's all about making sure you’re back on the road quickly and safely. If you ever need us again, just give a shout. We're here to keep your wheels spinning smoothly!


CG
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CYNTHIA T. G.
Cheverly, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
. Top notch organization.
The repair that was needed was done in a timely manner. Mr Proctor explained thoroughly the work that was needed to correct the problem.. The office manager is very pleasant & professional. A top notch organization.
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 03/22/2025 09:31 AM

We appreciate you taking the time to share your experience with us. It's great to hear that the repairs were completed efficiently and that Mr. Proctor provided a detailed explanation—clear communication is key! We're also proud of our office manager for being the friendly face of our operations. Thanks for choosing us and for your kind words about our top-notch team!


PB
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Patricia B.
Capitol Heights, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
Excellent Service
The service representatives were polite and helpful. The vehicle was ready on time.
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 03/21/2025 09:32 AM

We appreciate you taking the time to share your experience. It sounds like our service team hit the mark with both friendliness and punctuality. After all, getting your vehicle ready on time is our way of ensuring you can get back to your adventures without a hitch. If there's anything else we can assist you with, just give us a shout. Happy driving!


DW
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DAVID W.
Bowie, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Customer Friendly, Professional, Knowledgeable and Excellent Follow-though.
Customer Friendly, Professional, knowledgeable, great Follow Through.,,
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 03/16/2025 09:32 AM

We're glad to hear you enjoyed your experience with us! We take pride in staying friendly and professional while making sure we know our stuff. It's great to know that our follow-through made a positive impression. If you ever find yourself needing our services again, we'll be here, ready and waiting with more of that same great service!

Service Coupons and Posts

We're thrilled to hear that you appreciate our team's efforts! Tim believes in giving you the whole scoop on car care—complete transparency, no smoke and mirrors. 🚗✨ Thanks for trusting us with your ride! #AutoIntegrity #ProctorsPride
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We’re thrilled to hear you found us! 🚗✨ Integrity and great prices? Sounds like a perfect match! We're glad Tim and the team could help. Come back anytime for more car care and laughs! 😄 #ThankYou #ProctorsForeignAutoServices
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We're thrilled to hear your vehicle is running like new! 🚗💨 Huge thanks for trusting Tim and our team with your repair needs. We're just a bunch of auto magicians over here! 🪄✨ Ready for the next challenge! #AutoMagic #ProctorsServices
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Thank you for the fantastic feedback! We're thrilled that our work hit the mark! 🚗✨ If only fixing your coffee maker were that easy! 😄 Come see us anytime! #AutoExcellence #WeLoveOurCustomers
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We love it when our work gets the "fast and fabulous" stamp of approval! ?? Knowledge is power, and we're here to empower you! Thanks for recognizing our team’s efforts! #ProctorsPride #CarCareWithASmile ?
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Thanks for the fantastic review! ?✨ We love keeping your 2010 Mercedes GLK 350 in tip-top shape without breaking the bank. Your trust means the world to us! Keep cruising smoothly! #AutoCare #ProctorsForeignAutoServices
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?✨ Wow, over 10 years of trust! We're thrilled to keep your vehicle road-ready and your spirits high! Thanks for making us your auto haven! Here’s to many more years of smooth rides ahead! ?️ #CustomerAppreciation #ProctorsPride
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We're thrilled to hear you enjoy our top-notch service and pricing! ?✨ We promise to keep your car running smoothly so you can keep referring us to your friends—after all, sharing is caring! ?? #AutoExperts #ProctorsForeignAuto
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Thank you for the fantastic review! We're thrilled to hear our attentive team has your back. ?✨ Good service is our secret sauce (and maybe a little elbow grease)! We appreciate your loyalty! #ProctorsAuto #FiveStarService
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Thank you for the glowing review! ? We’re thrilled you found our team friendly and professional. Fixing cars and making promises is what we do best! ?? We're here whenever you need us! #CustomerAppreciation #ProctorsAutoServices
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? Thank you for the ⭐️⭐️⭐️⭐️⭐️ review! We're glad you felt confident with our transparent and ethical service. We're committed to providing top-notch car care. #CustomerSatisfaction #TransparentService
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? Thank you for entrusting us with your car! We're thrilled to hear that we met your expectations. We're looking forward to helping you with your future auto needs. ? #CustomerSatisfaction #AutoRepair
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? Thanks for the 5-star review! We're delighted to hear that you had a great and professional service experience with us. We appreciate your support! ??️ #CustomerAppreciation #AutoServices
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Thank you for the glowing review! ? We're thrilled to have provided outstanding customer service, and we're grateful for your support. Let us know if there's anything else we can do for you! #CustomerServiceExcellence #AutoRepair
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Thank you for the kind words, Raphael! ? We're thrilled to hear that we always meet your expectations. Your support means the world to us! #CustomerSatisfaction #AutoServices
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Thanks for the kind words, Angela/Greg! We're glad you're happy with the service we provide for your Mercedes Benz. ? #MercedesBenz #NewCarrollton #ProctorsForeignAutoServices
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Thanks to our customers for the great review! ? We're proud to provide quality service in New Carrollton. #ProctorsForeignAutoServices #NewCarrollton ?
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Thanks for the great review, James! We're glad you were pleased with the service and cost. ? #HappyCustomer #NewCarrollton #ProctorsForeignAutoServices
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Thank you for the kind words, Douglas! We appreciate your recommendation and are so happy to have provided you with excellent service and customer care. ? #ProctorsAuto #NewCarrollton
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Thanks for the great review, Everst! We're glad you had a great experience with us. ? #ProctorsForeignAutoServices #NewCarrollton #OnTimeService #FriendlyService
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Thanks for the 5-star review, Mamie! We're so glad you're happy with the service we provide for your Lexus. We appreciate your trust and loyalty. #Lexus #NewCarrollton #5StarService ?????
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