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Priority Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(89 Reviews)
84
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
84
Net Promoter Score ®

Business Details

About

We are a full service automotive repair shop located in Dewitt, MI. We are a full service automotive repair shop located in Dewitt, MI.

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(517) 669-2204

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
11375 Old U.S. 27 Dewitt, MI 48820
Priority Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(89 Reviews)

Verified Customer
Dewitt, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2024
verified customerVerified Customer
9
Very quick service
My car was towed to Priority on Wed and was fixed by Thurs. afternoon. I was called on Wed and Thursday to let me know what was going on and when the car was ready for pickup. I always take my car to Priority. They do a good job and are reasonable.

DH
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DOLLY H.
Okemos, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2024
verified customerVerified Customer
10
Friendly and Knowledgeable
Staff does an excellent job with foreign vehicles.
Manager from Priority Auto Service responded on 01/16/2024 09:31 AM

Thank you for your kind words about our staff's ability to handle foreign vehicles! We pride ourselves on providing excellent service for all types of vehicles. We appreciate your business and look forward to serving you again in the future.


JG
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Jeoff G.
Dewitt, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2024
verified customerVerified Customer
10
Phenomenal service!
Mike and the boys fix my shocks and struts, and let me know about some potential issues that they do not take care of. They were going to recommend the appropriate course of action and very easy to work with and accommodating would definitely recommend anyone to take their vehicle here.
Manager from Priority Auto Service responded on 01/13/2024 09:32 AM

Thank you for your 5-star review, Mike! We're glad to hear that our team at Priority Auto Service was able to fix your shocks and struts. We always strive to provide excellent service and inform our customers about any potential issues. We appreciate your recommendation and hope to serve you again in the future.


LN
Liane N.
Dewitt, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2023
verified customerVerified Customer
10
They always explain things well provide other services. If you need them to businesses that can help you and I never feel like they do work that doesn’t need to be done. Service is excellent communication is excellent.
They are excellent communicators.
I have never felt like they fix something that wasn’t needed as matter-of-fact most of the time they’re trying to save you money, not fixing unnecessary things.
Any repairs I’ve ever had done there mechanically, or the bodywork after hitting a deer have been excellent.
Manager from Priority Auto Service responded on 12/18/2023 09:31 AM

Thank you for your 5-star review, Liane! We are so glad to hear that you have had great experiences in communication and repair with us. We are proud to offer our customers honest, reliable service and glad to hear that you have felt the same.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2023
verified customerVerified Customer
10
Helpful and responsive
They were very helpful in explaining the issues with my vehicle and also answered the phone whenever I called. Great people.
Manager from Priority Auto Service responded on 11/19/2023 09:31 AM

Thank you for taking the time to leave your positive review! We are so pleased to hear that you were satisfied with our team's customer service. We are committed to providing quality service and we truly appreciate your business.


RH
Rebecca H.
Dewitt, MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/31/2023
verified customerVerified Customer
Category: Service
Rebecca said the business does fantastic service.
Recommended
Manager from Priority Auto Service responded on 11/03/2023 09:32 AM

Thank you for your great review, Rebecca! We are glad to hear that you had a great experience with us at Priority Auto Service. We value our customers and strive to provide the best service that we can.


TP
TRACY P.
Dewitt, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2023
verified customerVerified Customer
10
Car repair
Thank you Priority Auto Service for taking care of my vehicle!!! It was a pleasure to work with you! You said you would have my car ready in 2 days and as promised my car was ready!
Manager from Priority Auto Service responded on 10/23/2023 09:32 AM

Thank you, Tracy, for your kind feedback! We take great pride in providing excellent customer service and ensuring your vehicle is taken care of as quickly as possible. We're so glad that we met your expectations and that you had a pleasant experience with us. We hope you will choose us for all your automotive needs in the future!


RT
Ryan T.
BMW 740Li xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2023
verified customerVerified Customer
10
Tony and Lydia took care of everything
Tony and Lydia were excellent to work with on this complex and prolonged job. They kept me up to date and checked in whenever there was a question. That kind of service is not common and truly appreciated. Moreover, they were full of personality and a pleasure to work with throughout.
Manager from Priority Auto Service responded on 10/21/2023 09:32 AM

Thank you so much for the positive review, Ryan! We are glad to hear that Tony and Lydia made your visit so enjoyable. We pride ourselves on providing exceptional customer service and it’s great that they were able to make the job run smoothly. We appreciate your business and recommendation.


RK
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Ryan K.
Dewitt, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2023
verified customerVerified Customer
8
Muffler Repair
Quick and easy service for my muffler repair. I stayed well informed on status and was pleasantly impressed with the quality and professionalism.
Manager from Priority Auto Service responded on 10/20/2023 09:32 AM

Thank you so much for your kind feedback, Ryan. We appreciate your business and are glad you were pleased with the quality and professionalism of our service. We take pride in providing a high-quality, friendly service to our customers.


DP
Dan P.
Dewitt, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2023
verified customerVerified Customer
Category: Service
Dan said that they did a good job.
Recommended
Manager from Priority Auto Service responded on 10/15/2023 09:31 AM

Thank you for your 5 star rating, Dan! We are glad to hear that we did a good job for you. We strive to provide the best service to all our customers.


PD
Paul & Erik D.
Dewitt, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2023
verified customerVerified Customer
10
Great service!
This is the only place to bring your vehicles! Mike is service is awesome and his team does excellent work.
Manager from Priority Auto Service responded on 10/09/2023 09:31 AM

Thank you Paul & Erik! We really appreciate your business and are glad you were happy with the service. We strive to provide the best customer service and quality work possible.


KM
Krista M.
Dewitt, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2023
verified customerVerified Customer
Category: Service
Krista said they were informative, answered her questions, they were quick and detailed her vehicle. She said they are a great business.
Recommended
Manager from Priority Auto Service responded on 10/09/2023 09:31 AM

Thank you so much for your kind review, Krista! We aim to provide the highest quality of service to our customers, and we're thrilled to hear that you were satisfied with your experience. We understand how important it is to be both knowledgeable and quick with our work, so it's great to hear you appreciate our efforts. We hope to see you again soon!


PB
Peter B.
Dewitt, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2023
verified customerVerified Customer
Category: Service
Peter said that they were very efficient and did a good job.
Recommended

MR
Mark R.
Dewitt, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2023
verified customerVerified Customer
Category: Service
Spoke with Mark's wife, Cherie. She said it was quick and fixed the problem.
Recommended

JD
James D.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2023
verified customerVerified Customer
Category: Service
James said his experience was really good, they were very professional and got the work done very quickly.
Recommended

Displaying Review 1 - 15 of 89 in total
Service Coupons and Posts
? Thank you for the amazing review! ? We're thrilled to hear that our team excels at servicing foreign vehicles. ?? Your support means the world to us! ❤️ #AutoRepair #ForeignVehicles #ExcellentService #PriorityAutoService
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Thanks for the kind words, Liane! We strive to provide excellent service and honest communication. We're so glad you've had a great experience with us! #PriorityAutoService #Dewitt ??
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Thanks for the kind words, Ryan! ? We're so glad Tony and Lydia were able to provide you with the excellent service you deserved. #PriorityAutoService #Dewitt
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Thanks for the great review, Ryan! We're glad you had a great experience with us. ? #PriorityAutoService #Dewitt
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Thanks for the great review, Paul & Erik! We're so glad you had a great experience with Mike and the team at Priority Auto Service! ? #PriorityAutoService #Dewitt
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#PriorityAutoRepair saved the day! Mike and his team went above and beyond to get rid of the mice in my mini van. Fast, friendly and fairly priced. ? #Dewitt
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Thanks for the great review, Mike! ? We're so glad you had a good experience with us at Priority Auto Service! #PriorityAutoService #Dewitt
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Thanks for the kind words, Michael! ? We're proud to be part of the DeWitt community and strive to provide the best service possible. #PriorityAutoService #DeWitt ?
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Thanks for the great review, Mary! ? We're so glad we could help you out with your tire. We look forward to seeing you again soon! #PriorityAutoService #Dewitt
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Thanks for the great review, Ione! We're so glad you were pleased with your repair and our customer service. We appreciate your trust in us! ? #PriorityAutoService #Dewitt
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