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Principle Hyundai Of Boerne

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(38 Reviews)
69
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Score Details

5 stars
79%
4 stars
7%
3 stars
4%
2 stars
3%
1 star
5%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
16
Total ReScores™
4.9
ReScore™ Average
69
Net Promoter Score ®

Business Details

Categories
Contact
(214) 679-5015
No Business Hours Provided

Business Hours

* No Time Zone Provided
32275 W I 10 Boerne, TX 78006
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Sales Department 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(38 Reviews)
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Recent Reviews
WW
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Will W.
Boerne, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/17/2022
1
Category: Sales
Disappointing Service
Very disappointed with the whole service experience. I dropped off a Sonata on 9/26/22 for service on the engine. Vehicle has a 100k warranty, but very limited. First I was told it needs a a new engine and they tried to get it paid for thru Hyundai and wanted me to pay for the labor and diagnosis. After a month, they said Hyundai would not cover it. They finally did a correct diagnosis and said it was the head gasket. They replaced a few gaskets and bolts for $402 in material and $550 in labor. I finally got it back on 10/31/22 and discovered one of the keys was missing. I went back and asked about it. All they would say is its my word against theirs. Nice people but incompetent. I would not recommend them for any service work.
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