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Princess Anne Automotive Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(978 Reviews)
85
Write a Review
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Score Details

5 stars
89%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
85
Net Promoter Score ®

Business Details

About

Since 2006, Princess Anne Automotive Center has been a trusted name in auto repair for the Norfolk, VA, community. Our locally-owned business prides itself on offering exceptional service, with ASE-certified and master technicians ready to handle all your automotive needs. Recognized as the #1 auto repair service in Norfolk by Virginia Since 2006, Princess Anne Automotive Center has been a trusted name in auto repair for the Norfolk, VA, community. Our locally-owned business prides itself on offering exceptional service, with ASE-certified and master technicians ready to handle all your automotive needs. Recognized as the #1 auto repair service in Norfolk by Virginia Local Adventurers, we’re committed to providing top-tier care for your vehicle. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(757) 858-0744
Visit Website
Closing in 26 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5333 E Princess Anne Rd Norfolk, VA 23502
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Princess Anne Automotive Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(978 Reviews)
Write a Review
Recent Reviews
Verified Customer
Virginia Beach, VA
Chevrolet Captiva Sport Fleet
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
10/10
They were great, very efficient and so friendly!
SF
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Steve F.
Chesapeake, VA
Ford Econoline Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
1998 Ford E150 van
This is the 4th vehicle I have brought in for various repairs in the last 6 months and have been very satisfied by their work
Verified Customer
Norfolk, VA
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Excellent customer service
I was very pleased with my first time visit at this establishment. Everyone was very friendly and took care of the business in a timely fashion. Thanks so very much for the service and the professionalism .
CD
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Carlos D.
Norfolk, VA
Nissan Xterra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
awesome shop they will be having my business
if i can summon up one word for this place is they are awesome and i will be returning anytime i need my cars service
JP
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Joyce P.
Norfolk, VA
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Excellent customer service, I went a little over budget but They Work with me.
I went a little over budget, but they work with me. Excellent friendly people a joy to Have dim service my vehicle. Excellent customer serviris.
Verified Customer
Norfolk, VA
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Excellent customer service
I left a message on their VM. Shocked and pleased that they called me back. Took my vehicle in for inspection and was a great experience. I knew I needed new windshield wipers and that is what they found. Fair, honest, and efficient service. I will be taking my other vehicle to them soon.
MS
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Michele S.
Virginia Beach, VA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Fast service
Great service very knowledgeable, got my state inspection sticker
I will come here again
IB
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Ismenia B.
Norfolk, VA
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
A woman,
Clean area, friendly, a little pricy but very professional
CT
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Christina T.
Norfolk, VA
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Review
Great garage. Very accommodating and professional.
TW
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Tecumseh W.
Virginia Beach, VA
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
I was pleased,with the courtesy,and professional,and the work that was being done
Princess Ann auto did ,a good job
AD
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Alex D.
Norfolk, VA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Exemplary Service
There is a reason I’ve been coming to Princess Anne Automotive for almost ten years. Actually there are many reasons: excellent expert service, honest employees focused on just what you need and not overcharging or telling you need something done that you really don’t need, good communication and friendly customer service! Don’t go anywhere else! Princess Anne Auto is the best!
CF
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Carol F.
Chesapeake, VA
Mercedes-Benz SLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
9
Work truck and personal vehicle
I am a new customer and had two commercial vans inspected, repaired at a fair price and passed. I have one personal vehicle that also went the inspection. They have been great to deal with.
CK
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Carol K.
Norfolk, VA
Honda HR-V
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/11/2025
verified customerVerified Customer
10
Friendly folks!
A relaxed and friendly place where prices are reasonable and your questions are answered. I left feeling my business was valued. Thank you!
AL
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Antonio L.
Norfolk, VA
Tesla Model 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Top-Notch Service and Efficiency!
I visited Princess Anne Automotive Center this morning for my annual state inspection, and the experience was excellent from start to finish. The customer service representative was professional, helpful, and greeted me with a warm welcome. The service team was quick, precise, and highly professional. I was in and out in no time. Overall, it was a flawless experience. Outstanding business!
HC
Hosie C.
Norfolk, VA
INFINITI QX80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
The best
The best service in the world
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