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Princess Anne Automotive Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,015 Reviews)
84
Write a Review
Schedule Appointment

Score Details

5 stars
89%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
84
Net Promoter Score ®

Business Details

About

Since 2006, Princess Anne Automotive Center has been a trusted name in auto repair for the Norfolk, VA, community. Our locally-owned business prides itself on offering exceptional service, with ASE-certified and master technicians ready to handle all your automotive needs. Recognized as the #1 auto repair service in Norfolk by Virginia Since 2006, Princess Anne Automotive Center has been a trusted name in auto repair for the Norfolk, VA, community. Our locally-owned business prides itself on offering exceptional service, with ASE-certified and master technicians ready to handle all your automotive needs. Recognized as the #1 auto repair service in Norfolk by Virginia Local Adventurers, we’re committed to providing top-tier care for your vehicle. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(757) 858-0744
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5333 E Princess Anne Rd Norfolk, VA 23502
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Princess Anne Automotive Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,015 Reviews)
Write a Review
Recent Reviews
Verified Customer
Norfolk, VA
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2025
verified customerVerified Customer
10
Very honest. I will.highly recommend them
Excellent service
IS
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Isaac S.
Norfolk, VA
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2025
verified customerVerified Customer
10
Great First Time Experience
Adam and the team got my inspection done with no hassle. They also offered an oil change service at a reasonable price which I took advantage of. Overall a great experience. I will be taking my cars back for sure.
DE
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Darryl E.
Portsmouth, VA
Dodge Grand Caravan
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/07/2025
verified customerVerified Customer
8
It's Hard To Find Good Service
Princess Anne Auto was recommended to me by MobilityWorks. I got my car repaired and I am a satisfied customer. I will continue to come back.
NM
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Norman M.
Norfolk, VA
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2025
verified customerVerified Customer
10
Great bunch of guys!
They took care of me like no other! Questions were answered with clarity. I think I found my service shop!
PT
Peggy T.
Norfolk, VA
Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2025
verified customerVerified Customer
Category: Service
Peggy said her experience was excellent, she was in and out quicker than she thought, so far so good and her vehicle is running fine.
Recommended
CK
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Claire K.
Norfolk, VA
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2025
verified customerVerified Customer
10
Great communication
They were so communicative and friendly and made me feel really comfortable after trying to find a new shop in a new area!
BM
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Bheny M.
Norfolk, VA
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
Customer
Customer service ok, Technician is very accomodated with tight schedule.
Owner is very freindly.
BW
Bo W.
Norfolk, VA
Volvo S80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
Category: Service
Bo said they were very pleasant and they did a great job.
Recommended
DC
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David C.
Virginia Beach, VA
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
great experience
Great experience, I will definitely be going there for now on. I highly recommend them
PB
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Pete B.
Norfolk, VA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Fast service
MY EXPERIENCE WAS GREAT I BEEN GOING HERE FOR MANY YEARS THEY DO GREAT WORK AT A GOOD PRICE VERY NICE PEOPLE
JW
James W.
Norfolk, VA
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
9
Upgrade from dealer
Fantastic service!! Basically they did only what needed done without upselling other services.
BJ
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Ben J.
Virginia Beach, VA
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
First time here
They did what they said they would do professional, and on time. I would definitely take my vehicle back there.
IS
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Irine S.
Norfolk, VA
Acura ILX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Excellent service!
Heather was professional, communicative, and kept me informed every step of the way. All the mechanic work was completed in a timely manner, and I’m very pleased with the results. I’ll definitely be returning in the future!
KG
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Kelly G.
Virginia Beach, VA
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
The Helpful Place
We awesome telling me what to do…
BM
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B M.
Norfolk, VA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/24/2025
1
new owner sadly
It's not the same anymore after the new ownership. I really liked this place and its service before, but now it seems they're looking to make money.
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