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Precision Performance

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(455 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Honest, Professional, Affordable. Established in 1980, Precision Performance is family owned with an excellent reputation of honest assessments and competitive pricing for all automotive mechanical repairs and services for both gas and diesel engines. If an engine moves it, we can fix it!

Our family of technicians and service staff
Honest, Professional, Affordable. Established in 1980, Precision Performance is family owned with an excellent reputation of honest assessments and competitive pricing for all automotive mechanical repairs and services for both gas and diesel engines. If an engine moves it, we can fix it!

Our family of technicians and service staff sees their work here at Precision Performance as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction.
...more

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(203) 544-8558

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
681 Danbury Rd Wilton, CT 06897
Precision Performance's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(455 Reviews)

JL
Joe L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
First time customer
Had new ball joints installed on my 2006 Volvo XC70. Final invoice came in under the estimate and was far less expensive than the dealership!
John T., Customer Service Representative from Precision Performance responded on 05/26/2025 09:34 AM

We're glad to hear that you had a positive experience with your ball joint installation! It's always a win when the final bill is a pleasant surprise rather than a gut punch. We aim to keep our prices competitive without sacrificing quality, so it’s great to know we hit the mark. Here’s to smoother rides ahead in your XC70!


Verified Customer
Ridgefield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
My Go-To Mechanics
Timely, trustworthy, and fair. The quality of their work is outstanding.
John T., Customer Service Representative from Precision Performance responded on 05/24/2025 09:36 AM

We appreciate you taking the time to share your experience! It sounds like we hit the nail on the head with our service. We aim for timely and trustworthy work that doesn’t just meet expectations but paints them a little higher. We hope our quality keeps impressing you as much as you impress us with your support!


VK
Viki K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Great place !
Pat and the crew do a great job with your vehicle and take good care of the customers
John T., Customer Service Representative from Precision Performance responded on 05/24/2025 09:36 AM

We're delighted to hear that Pat and the crew made such a positive impact on your experience! It sounds like they really know how to take care of both vehicles and customers alike. If only we could get them to do our laundry too! We appreciate your support and look forward to keeping your vehicle in top shape.


RL
Robert L.
Wilton, CT
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
1996 Ford Truck
Great staff very knowledgeable about Fords. Highly recommended shop.
John T., Customer Service Representative from Precision Performance responded on 05/21/2025 09:35 AM

We appreciate your generous feedback! It's fantastic to hear that our team’s Ford expertise has made a positive impression on you. We aim to keep our passion for cars matched only by our knowledge, so it's great to know we’re hitting the mark. If you ever have any questions or need assistance in the future, we're just a visit away!


JF
Jorge F.
Wilton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Excellent Service
Shop is very professional, and they do great work. They have certainly earned my business going forward.
John T., Customer Service Representative from Precision Performance responded on 05/16/2025 09:35 AM

We're pleased to hear that you found our shop to be professional and our work to meet your expectations! It's always our goal to earn your trust, and it seems we’ve hit the mark. We look forward to continuing to provide you with top-notch service and maybe even a few laughs along the way. Keep the good vibes coming!


AC
Andy C.
New Canaan, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Ford Axel
Patrick and Precision Performance were great. I was able to get s quick appointment, they thoroughly explained the situation, and fixed the issue at a reasonable price. I continue to go there because they are good.
John T., Customer Service Representative from Precision Performance responded on 05/04/2025 09:35 AM

We appreciate you taking the time to share your experience with us. It’s fantastic to hear that Patrick and the team provided you with quick service and clear explanations—no one likes vague answers when it comes to their vehicle! We're delighted to know that you keep returning, and we promise to continue delivering the high standards you've come to expect. Here’s to many more hassle-free fixes!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2025
verified customerVerified Customer
10
Great service
Great, quick service and attentive staff
John T., Customer Service Representative from Precision Performance responded on 04/29/2025 09:36 AM

We’re glad to hear that you enjoyed our quick service and found our staff to be attentive. We always aim to have our team ready to assist you like they’re on a top-secret mission. Your kind words inspire us to keep up the hustle. Here’s to more speedy experiences ahead!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Emissions issue
Excellent service as always by team at Precision Performance
John T., Customer Service Representative from Precision Performance responded on 04/27/2025 09:35 AM

We appreciate your kind words about the service from our team at Precision Performance. It's great to hear that we've consistently hit the mark for you. We'll keep doing our best to deliver that level of excellence—no pressure, right? Your feedback makes us want to keep raising the bar!


ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Cooper service
These folk are the best! Made an appointment, dropped off on a Friday and got a ride home as my ride couldn’t make it. Pat called me on Monday morning and all done and ready for pick up. How could you beat that?🍀🍀
You don’t need to look anywhere else and I have been getting cars serviced for 50 plus years👍
John T., Customer Service Representative from Precision Performance responded on 04/16/2025 09:35 AM

It's fantastic to hear about your positive experience with us! It sounds like we managed to work our magic over the weekend while you relaxed at home. We're glad our team could be there to lend a helping hand with the ride back. Fifty years of car servicing experience? That's impressive! We just hope we can keep you satisfied for the next fifty. Thanks for choosing us!


MA
Maria A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Always good
It’s always been a good experience for me.
They are most helpful an honest.
John T., Customer Service Representative from Precision Performance responded on 04/03/2025 09:36 AM

We appreciate your feedback and are glad to hear that you've consistently had a good experience with us. It's our goal to provide helpful and honest service, so it's wonderful to know that we're hitting the mark. If you ever need anything, we're here to help, even if it’s just to chat about the latest trends in performance!


ML
gravatar
Mac L.
New Milford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Great work finished in a timely manner.
Great work finished in a timely manner. Working with Patrick and team since 1990 and the work is always top notch. Smartest car and truck team I've ever had the pleasure of working with.
John T., Customer Service Representative from Precision Performance responded on 04/03/2025 09:36 AM

We appreciate your long-standing trust in our team over the years. It sounds like you and Patrick have got quite the partnership going, and we're pleased to be a part of it. We're always striving for top-notch service, and it's wonderful to hear that our efforts are hitting the mark. Here’s to more years of keeping those wheels turning smoothly!


MH
Mrs H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
9
Great experience
Great communication and transparency, fast work, friendly service
John T., Customer Service Representative from Precision Performance responded on 03/31/2025 09:34 AM

We genuinely appreciate you taking the time to share your experience with us. It's fantastic to hear that our communication and speedy service hit the mark. We always aim to keep things friendly—after all, who wants to deal with curmudgeons? Your feedback encourages us to keep up the good work, and we're glad to have your support!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
New tires and great post-installation service
I recently had four new tires installed and the following day noticed that one had lost most of its air. I stopped back at Precision and met with Patrick, who removed a nail, plugged and refilled the tire on a busy afternoon in ten minutes, free of charge. Service with a smile!
.
John T., Customer Service Representative from Precision Performance responded on 03/31/2025 09:34 AM

We appreciate your feedback and are glad to hear that our team was able to assist you so quickly. A little nail in the tire can feel like an unwelcome surprise, but it's great to know that Patrick was able to tackle it with speed and a smile. We're always here to help, even when things get busy. Drive safe out there, and may your tires stay nail-free from here on out!


BP
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Water pump emergency repair on Toyota Highlander.
Patrick, many thanks for getting the new water pump installed in time for our trip. I watched 3 videos on this repair within the 2" gap Toyota leaves one between the side of the V6 engine and front wheel well. What a pain to do this operation! Really appreciate the quick turn around!
John T., Customer Service Representative from Precision Performance responded on 03/23/2025 09:36 AM

It's great to hear that the new water pump was installed just in time for your trip! We understand that navigating the tight spaces in the engine can feel like a game of Tetris—only without the catchy music. We're glad the quick turnaround made your plans smoother. If you ever need assistance with anything else, just let us know. Safe travels!


MH
Mrs H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Serviced our older model Jeep Wrangler and Precision Performance got us in and out quickly and all bases covered
Our older Jeep Wrangler just needed the basics and that’s exactly what we wanted-appt. was made at the last minute, and the staff was very welcoming to us dropping the car off a little early and getting everything done in one day-
John T., Customer Service Representative from Precision Performance responded on 03/20/2025 09:37 AM

We appreciate you taking the time to share your experience! It sounds like your Jeep Wrangler received the VIP treatment, even without any fancy bells and whistles. We're glad our team could accommodate your last-minute appointment and get everything squared away in a day—no one likes to be without their trusty steed for too long. If you ever need more basics or perhaps a few upgrades, you know where to find us!


Displaying Review 1 - 15 of 455 in total
Service Coupons and Posts

Thank you for the fantastic 5-star review! 🌟 We're thrilled you trust us to keep your car in top shape for spring. 🚗✨ Our team is always ready to discuss future services—after all, planning is part of peak performance! Looking forward to your next visit!
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Thank you for your kind words! At Precision Performance, we take pride in being good at what we do. 🚗💨 Your trust keeps our engines revving! Keep cruising with confidence, and let us help you go the extra mile! 😊🔧
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Thank you for your fantastic review! 🛠️ We're thrilled to know our thorough inspection caught details others missed. Your truck deserves the best care! 🚗✨ We promise to keep those wheels rolling safely, plug and all! 😄
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We truly appreciate your trust in us! ? At Precision Performance, we aim to keep your ride smooth and your worries at bay. We're like a reliable GPS for car maintenance—always guiding you in the right direction! ?? Thank you for your support!
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We're thrilled to hear you’re loving your Gladiator’s new look! ?✨ A solid lift can take your ride to new heights—literally! Thanks for recommending us. We're here to keep you rolling smoothly, one lift at a time! ??
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Thank you for your kind words! ? We're thrilled to have a team as dependable as your car's trusty spare tire! Your support means the world to us. ?? Looking forward to keeping you on the road for all your maintenance needs!
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Thank you for the fantastic review! At Precision Performance, every car—fur and all—is treated like royalty! ?? We're thrilled to hear about your positive experience and we're always here to keep your treasure running smoothly, no upselling required! ?
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Thank you for the fantastic review! ?? We're thrilled to be your go-to for your BMW's brake needs. We promise to keep those pads as fresh as a morning coffee! ☕️ Looking forward to seeing you again soon! ?✨
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? Thank you for the stellar review, Michael! ? We're thrilled to hear that we could help with your car's needs. We take pride in providing top-notch service without the dreaded sticker shock! ?? #CustomerAppreciation #CarMaintenance
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? Thank you for your 5-star review! Honesty is our policy, and we're glad it's noticed. We're here for the long haul, and a well-maintained vehicle is the cherry on top! ? #HonestService #CustomerSatisfaction
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Kristine! We're thrilled to hear that you find our services trustworthy and efficient. It's always a pleasure working with you! #CustomerSatisfaction #TrustworthyServices ?
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Thanks for the stellar review, Steve! ? We're thrilled to have kept your business vehicles on the road and appreciate your trust over the years. Here's to many more decades of reliable service! #CustomerSatisfaction #PrecisionPerformance
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? Thanks for the kind words! We're thrilled to hear about your positive experience with us. Honest service is our trademark! ?? #TopQuality #HonestService
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Thanks for the shoutout, Dominick! ? Our team is thrilled to hear about your great experience ?. We aim for nothing less than top-notch customer service!? #PrecisionPerformance #HappyCustomers
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