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Ponte's Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,408 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores
5.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

Ponte’s Auto Care has continued to provide quality car care in northern Wilmington since 1984. The professional ASE (automotive service excellence) certified Master Technicians at Ponte’s Auto Care bring over 100 years of knowledge, expertise and only employ today’s latest automotive technology and are equipped to handle all major and Ponte’s Auto Care has continued to provide quality car care in northern Wilmington since 1984. The professional ASE (automotive service excellence) certified Master Technicians at Ponte’s Auto Care bring over 100 years of knowledge, expertise and only employ today’s latest automotive technology and are equipped to handle all major and minor repairs on all makes & model vehicles, foreign or domestic from your family vehicles to your business fleet. ...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(302) 478-9786

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2401 Concord Pike Wilmington, DE 19803-5001
Ponte's Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,408 Reviews)

Verified Customer
Wilmington, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Excellent service
Thorough service and explanation of work done. Fair pricing. Seem to really look out for the customers and their vehicles.

JD
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JOHN D.
Wilmington, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Beyoind Expectations
As usual my service request was fullfilled competently in the time frame I expected and without aggressive sales tactics.

Verified Customer
Wilmington, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Tepair
They do a great job every time. Thanks

JC
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JACK C.
Wilmington, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Oil change
My service was completed promptly with a thorough inspection for preventive maintenance. Staff is friendly and knowledgeable, and the cost was reasonable.

RS
Richard S.
Wilmington, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
Category: Service
Richard said very happy with service.
Recommended

LE
Linda E.
Wilmington, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Linda said the business is always honest, up-front, helpful and a pleasure to deal with.
Recommended

BR
Bill R.
Wilmington, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
Category: Service
Bill said he has been with the business for a couple years and they are pretty good.
Recommended

CM
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CALVERT M.
Wilmington, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Service
Excellent experience as always. On time. Very professional.

DB
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DARRELL B.
Rockland, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Great work and great prices!!!
Wonderful place to do business with!!!

EH
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ELAINE H.
Wilmington, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Service
As usual, service was excellent

Verified Customer
West Grove, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Great place
Love this shop

Verified Customer
Wilmington, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Service
As usual, Ponte's Auto Care provided excellent service, as well as being thorough. I wouldn't take my car anywhere else.

KS
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KEN S.
Wilmington, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Got the job done!
Great Job!

PG
Peter G.
Wilmington, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
Category: Service
Peter said they've always been great, they're friendly and knowledgeable.
Recommended

AH
Ann H.
Delaware
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Ann said the business has good service and they take care of her vehicle.
Recommended
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