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Platinum Auto Service Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,726 Reviews)
91
Write a Review

Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores™
5.0
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

Platinum Auto Service Inc is conveniently located in S. Yarmouth, MA. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Platinum Auto Service Inc is conveniently located in S. Yarmouth, MA. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Used Car Dealer, Car Maintenance
Contact
(508) 760-2807
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
27 Commercial Street South Yarmouth, MA 02664
Get Directions
Platinum Auto Service Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,726 Reviews)
Write a Review
Recent Reviews
KA
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Kristin A.
South Yarmouth, MA
2012 Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Always great!
Platinum auto has been taking care of my Jeep, as well as my daughters Nissan and my sons Honda, they are the very best to work with from start to finish.
JM
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Joe M.
South Yarmouth, MA
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
9
good
good
SD
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Sookie D.
Harwich, MA
2010 Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Spring Cleaning
When I received the "Spring Cleaning" notice I jumped right on it. My car desperately needed it! They did a beautiful job in addition to a few extras I was having issues with. They found other areas that needed attention including my brakes which needed immediate replacement. Their free shuttle service was immensely appreciated and much needed.. I've been using Platinum Auto for several years now and am very happy with them.
CS
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Cheryl S.
South Yarmouth, MA
2016 Nissan Rogue
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/09/2025
verified customerVerified Customer
10
Always a great experience
I have been going to Platinum for several years and have never been dissatisfied. Staff are consistently courteous and don't try to sell you things you don't need. I wouldn't go anywhere else.
SC
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Steve C.
Nantucket, MA
2022 Dodge 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Purchase and install of Electric Steps !!
This goes out to Dave Smith and his crew at Platinum Off Road for the A+ job from Pricing to Install could not be any happier and I WILL RETURN FOR FUTURE PURCHASES AND NEEDS !!! Awesome business and a BIG SHOUT OUT to MATT one of the nicest techs you will find and he took real good care of me and I appreciate that !!!!!
JC
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Jess C.
South Yarmouth, MA
2015 GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Fast and excelent
Fast oil change, always excellent service, friendly employees
NE
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Nickie E.
Harwich Port, MA
2001 Chevrolet Camaro
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/08/2025
verified customerVerified Customer
10
What???
My Camaro still won't start,,,!!!!!!!
RC
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Rose C.
South Yarmouth, MA
2000 Acura 3.2TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Emplyees
The employees at Platinum are exceptionally pleasant and professional
Verified Customer
2019 Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Top Notch!
Been looking for a car mechanic for 2 years. (Subaru dealership is excellent, but pricey.) A friend from Church recommended Platinum, and has been going there for many years, before they expanded. The place is impressively clean. Everyone is friendly and helpful. I received a detailed report of all work done, as well as what to pay attention to down the road. I am very pleased and will be happy to tell anyone about them.
MT
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MaryAnne T.
South Yarmouth, MA
2010 Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Mike
Great service and always willing to explain suggested repairs or maintainence.
Verified Customer
MA
2010 Dodge Caliber
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Wonderful customer service
Everyone I spoke with was very helpful. The service was more than expected for my quote of price. The explanation of what needed to be fixed was in layman’s words. My only regret is that Iam so late in finding this company. I have already told 5 people about my experience and gave them directions.
Thank you all so very much.
JS
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Joe S.
Marstons Mills, MA
2013 Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Great customer service
Ask for nick, he is spot on a very knowledgeable. Always friendly on the phone too!
Verified Customer
West Yarmouth, MA
2012 Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
9
Great service
I have been bringing my vehicles here for a few years now, I really like the thorough multi point inspection that is done, with pictures of any issues they find. I never feel pressured to have any additional work done.
SS
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Susan S.
South Yarmouth, MA
2013 Cadillac XTS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
The best
Platinum never disappoints. Did what I expected and more!
So glad I found them. Used to travel from South Yarmouth to Plymouth (dealer) for service. AAA man recommended Platinum and I am so glad he did. Why did I not know they were located “around the corner”? And a ride there & back in a Lincoln Continental with the most courteous people I’ve met in a long time ! Can’t beat that. Here is a business that knows what “service” means. Worked with Nick this time, but others at earlier times. ALL are great!
Verified Customer
W Barnstble, MA
2024 Toyota Corolla Cross
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
A Five Star Experience!
I recently had a tow hitch installed by Platinum Auto Service, and I was thoroughly impressed with their professionalism and responsiveness. From the initial consultation to the completion of the installation, the team was highly efficient and courteous.
Key Highlights:
• Professionalism and Responsiveness: The staff at Platinum Auto Service were extremely responsive to my inquiries and provided excellent communication throughout the process. They were professional, friendly, and made sure I felt valued as a customer.
• Equipment Options: One of the standout aspects of their service was the variety of equipment options they offered. This allowed me to choose the tow hitch that best suited my needs and budget, which was greatly appreciated.
• Scheduling: Despite my tight schedule, they were able to accommodate me quickly, ensuring that the installation was completed in a timely manner. This flexibility was a significant plus, as it minimized any disruption to my plans.
Overall, I am very satisfied with the service provided by Platinum Auto Service. Their expertise, combined with their customer-centric approach, makes them an excellent choice for anyone needing a tow hitch installation or other automotive services. I highly recommend them to anyone in need of reliable and professional auto services.
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