business image

PJM AUTO

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(262 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

We are a family owned repair shop that specializes in Domestic and Asian car and truck repair. We service Diesels also and pride ourselves on our work. We have ASE certified technicians that can handle all of your needs. We are a Napa Auto Care Center also and have a 3 year/36k mile parts and labor warranty on all of our services. The We are a family owned repair shop that specializes in Domestic and Asian car and truck repair. We service Diesels also and pride ourselves on our work. We have ASE certified technicians that can handle all of your needs. We are a Napa Auto Care Center also and have a 3 year/36k mile parts and labor warranty on all of our services. The only things we do not do is tires. We hope you will put your trust in us to handle all of your repair and maintenance needs. ...more

Categories
Auto Repair, Diesel Services, Auto Maintenance
Contact
(541) 265-8229

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
closed
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3211 S Coast Hwy Newport, OR 97365

Affiliations

AAA
PJM AUTO's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(262 Reviews)

JH
JESSICA H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Customer service
My experience has always been pleasant with all the staff and I trust there diagnosis when I have brought my truck in.

SL
SONJA L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Trustworthy Service
PJM Auto provides honest and trustworthy service. They are very knowledgeable on all makes and models of cars. Have used them for years, recommended them to friends and co-workers and always satisfied with their work. They are also excellent on providing insights on potential upcoming issues, never try to oversell, and and are very reliable.
Paul M. from PJM AUTO responded on 04/26/2025 09:41 AM

Whoa, looks like we’ve hit the jackpot with your review! Honestly, we’re blushing over here – but don’t let that go to our head. It's great to know we have your trust. Being your go-to car whisperers is like being the superhero of vehicle care, minus the capes and spandex. We’re all about keeping it real, sharing the inside scoop on what’s lurking around the corner for your ride, and not having a fire sale on the repair shop. Your recommendation is like the cherry on top of our mechanic sundae. Here’s to many more worry-free miles together!


LS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
On point as usual!
I had some preventative maintenance done on my Mustang. Jonathan took less time than a NASCAR pit stop. The whole team at PJM always shows you top notch service. Thank you again guys!
Paul M. from PJM AUTO responded on 04/25/2025 09:40 AM

Wow, Larry! If we could get our pit crew to wear their fire suits while we work on cars, we’d be in business! We're stoked to hear our maintenance team whipped up your Mustang faster than a pit stop. It’s all about keeping those ponies galloping without any hiccups. You know where to find us when you need us again – we’ll keep the toolbox ready and our speed demons on standby!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Great customer service
Great knowledgeable professionals that are honest. They let you know exactly what is needed and are kind.
Paul M. from PJM AUTO responded on 04/25/2025 09:40 AM

Wow, thanks for the awesome feedback! It's not every day you find a team of professionals who double as car whisperers and kindness gurus. We're like the coffee shop of auto repair—serving up honesty with a side of expertise. We'll keep making sure your ride is in tip-top shape, and maybe one day we’ll earn the title of “Best Car Docs in Town.” Keep your wheels rollin'!


JB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Professional!
It’s great to have PJM and their honest trusted service in South Beach!
Paul M. from PJM AUTO responded on 04/19/2025 09:30 AM

Hey there! We're over here doing a little happy dance because you think our service is honest and trustworthy! It's like finding the perfect beach spot without all the tourists, right? We're super glad to be your go-to team in South Beach! Thanks for having our back—let's keep the good vibes rolling!


JM
JUSTIN M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
I’ll be back for sure!
Went in for brakes and was immediately met by Michael who was professional and genuinely helpful and worked with me to get me on the road as soon as possible!
Definitely will be taking my car here from now on!
Paul M. from PJM AUTO responded on 04/19/2025 09:32 AM

Wow, brakes and a high-speed pit stop—sounds like you had the ultimate automotive experience! We’re stoked you met Michael; he knows his way around brake pads like a pro chef knows their knives. Big shoutout for trusting us with your wheels! Our doors are always open for your car, and we promise to keep putting the pedal to the metal. Safe travels on your newly refreshed ride!


SM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Provides excellent service
Guys did an excellent job
Paul M. from PJM AUTO responded on 04/21/2025 09:39 AM

Wow, thanks for the shout-out! It sounds like our team really knocked it out of the park. If they had baseball bats, they might be playing for the major leagues! We appreciate the love and promise to keep swinging for the fences on every job. Keep cruising in style!


RB
ROBERT B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Thank you
We very much appreciate the representatives effort to diagnose our car's problem right away, saving us days of inconvenience. We will be back! And consider pjm to be our confirmed Auto resource. Thank you!
Paul M. from PJM AUTO responded on 04/19/2025 09:32 AM

We're over here doing a happy dance because you had a stellar experience! Big cheers to our team for jumping on diagnosing your car like it was a game of automotive whack-a-mole. Saving days of inconvenience is basically our superpower! We're pumped to be your go-to auto resource, and we promise to stay ready to serve your car’s every whim. Safe travels and keep us posted on your next adventure!


TF
TIM F.
Depoe Bay, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Great mechanics shop
Best mechanic around. I wouldn’t go anywhere else for repair work!!
Paul M. from PJM AUTO responded on 04/19/2025 09:33 AM

Wow, a five-star review! That's like winning the lottery, but without all the confetti and questionable life choices. We're super glad you think we're the best mechanics around! Your enthusiasm for trusting us with your repair work is like letting us in on a secret recipe for the perfect burger. We promise to keep delivering that juicy, reliable service. Your loyalty means a lot, and we’ll keep the wrenches turning just for you!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
They went out of their way to help us!!
We had gone to Power Chevy and they totally screwed us over!🤬 We went to PJM and they were fantastic and understanding with us! Michael worked late into the night on our Suburban. We would highly recommend PJM to anyone that needs a honest and reliable mechanic!
Paul M. from PJM AUTO responded on 04/16/2025 09:39 AM

Wow, sounds like Power Chevy left you feeling like a deflated balloon! But hey, at PJM AUTO, we like to keep those good vibes pumpin’! It’s awesome to hear Michael put in some serious overtime to get your Suburban shining brighter than a diamond on a summer day. We truly appreciate the shout-out. If there are any other four-wheeled friends out there that need some TLC, you know where to send them – just steer clear of those balloon poppers!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
9
Great service
Reliable
Personable
Knowledgeable
Trustworthy
Delivers in a timely manner
Won’t charge or do unnecessary repairs highly recommend
Paul M. from PJM AUTO responded on 04/14/2025 09:41 AM

Wow, you've painted a portrait of reliability that even a Renaissance artist would envy! We’re over here beaming like proud parents at a kindergarten graduation. It’s great to know that our team managed to combine their superpowers of knowledge and trustworthiness to zip through repairs faster than you can say "car trouble." And don't worry, we totally believe in the motto of “repair it, don’t reinvent the wheel.” No unnecessary fixes here, just good ol' honest service! Thanks for the high recommendation and for trusting us with your wheels. You might just have to start a fan club if this keeps up!


TH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Paul just fixed my Toyota tundra and she rips!
Paul and his crew always go beyond expectations. He’s been fixing my cars for years and always keeps me on the road! Even when I got highs miles or fixer uppers. The best shop I've ever been to! Thanks PJM auto every time!
Paul M. from PJM AUTO responded on 04/13/2025 09:41 AM

Wow, we need to put Paul and his crew on a pedestal because they've officially earned their superhero capes! It sounds like you've got a dynamic duo of reliable repairs and unbreakable trust between you and your ride. High miles and fixer-uppers don’t stand a chance against a crew that’s ready to take on the challenge! We totally appreciate your loyalty and are just happy to be part of your automotive journey, getting you where you need to go. Here's to many more smooth rides ahead, filled with music and maybe a few snacks for those longer trips!


AD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Paul and his team at PJM Auto are fabulous to work with, and I would encourage anyone that needs their vehicle serviced or repaired to take it to PJM.
Paul corrected the issues with my vehicle quickly and professionally…Paul also stands behind his work which is a sign of real integrity. Paul, you and your team deserve a multitude of praise!

Thanks again

Adam
Paul M. from PJM AUTO responded on 04/13/2025 09:41 AM

Hey there! It sounds like Paul really knocked it out of the park! We’re pretty sure he’s got superpowers when it comes to fixing cars. His integrity must be one of those superhero traits, right? We’re stoked to hear that you're feeling great about your ride – and let’s be honest, who wouldn’t want a mechanic with ethics straight out of a comic book? If your car ever needs a sidekick again, you know where to find us!


JS
gravatar
Joshua S.
Newport, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
10
These guys are pros!
I recently took my car in for some work, and I couldn’t be more impressed with the service. From start to finish, the entire experience was seamless. The staff was incredibly professional and transparent, providing clear explanations of the issues and what needed to be done. They were fast, yet thorough, and I felt confident that my car was in good hands. I really appreciated their honesty—there were no upsells or hidden costs, just good, honest service. I highly recommend this business to anyone looking for reliable and trustworthy automotive care.
Paul M. from PJM AUTO responded on 04/10/2025 09:40 AM

Wow, it sounds like your car had a spa day! We’re genuinely delighted to hear that your experience was smoother than a freshly waxed hood. It’s like a first date that actually goes well—no awkward silences or surprise bills, just honest service and top-notch care! Our team is all about keeping it real, so we’re glad you appreciated the transparency. We promise you’re not stuck in a bad infomercial; we really do strive for that no-nonsense vibe. If your car starts spinning tales of going to the moon next, just give us a shout!


CS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
Quick and easy
Great outfit to work with. Good people, good work.
Paul M. from PJM AUTO responded on 04/09/2025 09:40 AM

Awesome to hear you had a blast working with us! We pride ourselves on being a bit of a dream team—great people, great vibes, and hopefully, great coffee in the break room too. If it ever feels like we’re not your work buddies anymore, just let us know. Otherwise, we’ll keep doing our thing and making magic happen!


Displaying Review 1 - 15 of 262 in total
Offers and Posts
🚗🌟 We're thrilled to keep your fleet running smoothly! Your lawn service deserves the best—just like your trucks! Thanks for trusting us to keep you on the go. We'll always be here to ensure you're never down for long! #PJMauto #YourFleetOurPriority
Learn More

We love when a plan comes together! 🎉 Thanks for trusting us to find that unique part and get you back on the road in no time. Fast fixes and happy rides—it's what we do! 🚗💨 #PJMauto #FastLaneServices
Learn More

🚗✨ Thank you for the kind words! We're thrilled to hear you love our service as much as we love taking care of your truck! Your loyalty means the world to us—like a well-oiled engine! 😉🔧 #PJMAuto #CustomerAppreciation
Learn More

Thanks for the awesome review! 🎉 We take pride in our service, and we’re always ready for a friendly wager. Next time, bring your ‘A’ game! 🚗💪 #PJMauto #AutoRepairMagic
Learn More

🎉 We're thrilled to have saved the day for you! 🚗🔧 Nothing like a little engine drama to spice up a trip, right? We're glad we could get you back on your way! Thanks for trusting PJM Auto during your travels! #RoadTripRescuer #PJMAuto 🛠️✨
Learn More

Thanks for the feedback! We promise that next time, we’ll itemize everything—no hidden surprises! 😊 Your trust in us means the world. Can’t wait to see you again for a smooth ride! 🚗💨 #PJMAuto #CustomerAppreciation
Learn More

We're thrilled to hear you think Paul and the crew are great! 🚗💨 Honesty is our best policy—other than providing top-notch auto care, of course! Thanks for trusting PJM AUTO with your ride! 🙌 #CustomerAppreciation #PJMAuto
Learn More

🚗🔧 Huge shoutout for the glowing review! We're thrilled to have helped revive your Silverado! 😊 Our team prides itself on quality and reliability—just like your truck! Thanks for trusting PJM AUTO with your ride! #AutoRepair #CustomerCare
Learn More

Trust is our fuel, and it powers us to give your vehicle the best care. We promise to keep going until it's fixed right – no shortcuts here! 🚗💨 Thanks for believing in PJM AUTO! #TrustPJM #AutoCare

We're thrilled to hear that we got your truck back on track! 🚚💨 Ben and the team love tackling those tough problems! Thanks for trusting PJM AUTO to keep you rolling. We're here to help, one fix at a time! 🔧😊 #CustomerSatisfaction #PJMAuto
Learn More

We're revved up to hear you enjoyed our excellent service! 🚗💨 Our team is all about caring for your ride like it's their own. Thank you for spotlighting our shop! Come back anytime for more automotive love! ❤️ #PJMauto #CustomerAppreciation
Learn More

We're thrilled to hear your truck is running like a champ! 🚚✨ Confidence is key, and we're here to keep you on the road. We can't wait for your next visit—let's keep those wheels turning! #PJMAuto #HappyMotoring
Learn More

We're revved up to hear you loved our fast service and great work! 🚗💨 At PJM AUTO, we believe in making your ride smoother, one repair at a time. Thanks for trusting us! 💪 #AutoRepair #CustomerSatisfaction
Learn More

We're thrilled to hear you had a positive experience with us! 🚗✨ No one likes to be stranded, but we’re glad we could get your Durango back on the road just in time! Your kind words boost our horsepower! 🛠️ #Thankful #PJMauto
Learn More

We love to hear that our service has you thinking sweet thoughts! 🍪 Thank you for the kind words—just remember, we fix cars, not cookie cravings! 😉 Keep those treats coming! #PJMauto #CookieDreams
Learn More

We love being your holiday heroes! 🎉 Thanks for trusting us with your car again. Stellar service? That's just our way of saying "we've got your back" – even during the holidays! 🚗✨ #CustomerAppreciation #PJMAuto
Learn More

Thanks for the stellar review! We're thrilled you loved the mirror—no one likes driving around with a broken view! ?? Looking forward to helping you keep your ride shiny and new in the future! #PJMAuto #CarCareDoneRight
Learn More

Thanks for trusting PJM AUTO with your rides over the years! ?? We love keeping your vehicles in tip-top shape—no complaints here! ? Here’s to many more miles together! #PJMauto #CustomerAppreciation
Learn More

Thanks for the love! ? We're thrilled to be your go-to repair shop! Keeping cars happy and drivers smiling is our jam. ? Remember, we only do what's necessary—no shenanigans here! ?? #AutoCare #PJMFamily
Learn More

We're blushing! ? Thank you for the glowing review! Our team is thrilled to hear that our straightforward communication and thorough work made your experience worthwhile. Remember, good things come to those who wait... ?✨ #PJMauto #CustomerAppreciation
Learn More

Big thanks for the love! ? We're thrilled that Paul and the team have you covered. Your car deserves the best, and we're here to deliver! ?? Appreciate you being part of the PJM AUTO family! #AutoCare #CustomerAppreciation
Learn More

Big shoutout to our amazing team for squeezing in that pre-trip inspection! ?✨ We're thrilled to keep your Ram Cummins road-ready for the holidays. Safe travels and happy adventures! ?? #PJMAuto #HolidayReady
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.