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Pep Boys Auto Service & Tire

Average Score
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(2 Reviews)
-100

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(708) 352-9211
No Business Hours Provided

Business Hours

* No Time Zone Provided
6247 South La Grange Road Hodgkins, IL 60525
Pep Boys Auto Service & Tire's Reviews
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(2 Reviews)

NH
gravatar
Nancy H.
Western Springs, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/06/2025
0
What a rip-off, as a woman it’s constant
On March 13, 2025. I
paid Pep Boys $270 to put in a evap canister vent valve. to solve an engine light problem.
After the repair, the engine light was off, and I was told for the system to reset I needed to drive it and it would reset.
Then I took it to be tested and failed. I went back to Pep Boys who would not guarantee their work and said they'd charge me for another smoke test and $110 to diagnose the engine light. So
I left. Went to Midas, the part Pep Boys replaced was either the wrong part or installed incorrectly. Back to starting over again at Midas. Pep Boys gave me an estimate for $2500 for brakes, I got done for $1000 less I will never go back to Pep Boys. And this is well known to the AutoZone Parts next door! Midas charged $422 to do the work PepBoys failed to do, and yet charged me $92 for a $60 part and
NEVER put it in. Which Midas pointed out immediately. It’s kind of pointless
to report a non-accredited business to the Better Business Bureau but this is a warning to customers of PepBoys
Hodgkins is happy to rip off women and senior citizens.
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