Business Solutions
SureCritic / Patterson Auto Body
business image

Patterson Auto Body

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(14 Reviews)
87
Write a Review

Score Details

5 stars
92%
4 stars
6%
3 stars
<1%
2 stars
2%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
87
Net Promoter Score ®

Business Details

About

Since 1983, Byron's Patterson Auto Body has been delivering superior auto body repair and maintenance services to the Patterson community and surrounding areas. Jim Byron founded our family-owned and operated business with the aim of restoring vehicles to pre-collision condition while preserving the manufacturer's structural integrity Since 1983, Byron's Patterson Auto Body has been delivering superior auto body repair and maintenance services to the Patterson community and surrounding areas. Jim Byron founded our family-owned and operated business with the aim of restoring vehicles to pre-collision condition while preserving the manufacturer's structural integrity through high-quality repairs. Throughout the years, we've established a reputation for producing top-notch repair work and offering exceptional customer service.

Our technicians are highly-trained and outfitted with the right equipment in our OEM-certified collision center, allowing them to carry out manufacturer-approved repairs. We understand how stressful being involved in an accident can be, which is why we prioritize making the repair process as seamless and trouble-free as possible.

We take pride in being a one-stop-shop for all your automotive needs. We're not just experts in collision repair; we also have a full-service mechanic shop staffed by ASE certified technicians. This means that whether your vehicle requires repairs after an accident or routine maintenance, our team has the skills and expertise to get the job done right. From oil changes and brake repairs to engine diagnostics and tune-ups, we're here to help keep your vehicle running smoothly and efficiently. Our commitment to quality and customer satisfaction extends to every service we offer, so you can trust us with all of your automotive needs. ...more

Categories
Contact
(845) 878-3456
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 12:30 PM
Sun
closed
* Eastern Time (Us & Canada)
2597 Route 22 Patterson, NY 12563-6209
Get Directions

Affiliations

Patterson Auto Body's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(14 Reviews)
Write a Review
Recent Reviews
RP
gravatar
Renee P.
SUBA Outback Limited w/Continuously Variable Transmissi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Workmanship and Professional Service. Excellent Repair work
Sadly, I've had a few people hit my car in the last year and a half. Every time I've had my car repaired, I've been met by courteous people and a hardworking and knowledgeable staff. Car always comes back in excellent condition. Thank you,
STEPHANIE from Patterson Auto Body responded on 03/26/2025 09:39 AM

We appreciate you taking the time to share your positive experience. It's unfortunate to hear about the incidents you've faced, but we are pleased to know that our team's dedication to customer service and quality repairs has made a difference for you. Ensuring that your car is returned in excellent condition is our priority, and we value your trust in us. Your feedback is essential to our continued commitment to excellence.

EL
gravatar
Emily L.
SUBA Impreza Sport w/Continuously Variable Transmission
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2024
verified customerVerified Customer
10
My car is like new
My car looks and feels brand new after a deer hit. They were one of the in network shops for my insurance and I chose them because of all the great reviews and am very happy with their work!
STEPHANIE from Patterson Auto Body responded on 09/29/2024 09:35 AM

We’re glad to hear your car is looking and feeling like it just rolled off the assembly line, even after a surprise encounter with Bambi! Choosing us based on those glowing reviews is the highest compliment we could ask for. We hope the only wildlife you encounter from now on is on a scenic drive. Safe travels!

DL
gravatar
Donald L.
SUBA Forester AWD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2024
verified customerVerified Customer
10
Totally Satisfied
They made the car look new again.
STEPHANIE from Patterson Auto Body responded on 09/02/2024 09:34 AM

We're glad to hear that we were able to turn your car back into a fresh-off-the-lot marvel! It sounds like we might have missed our calling as fairy godmothers of the auto world. If it ever needs another makeover, you know where to find us!

RP
gravatar
Renee P.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2024
verified customerVerified Customer
10
Service Oriented and very competent
Took care of my rear end collision damage in a timely manner. Got back like new. Very happy with the results.
RS
gravatar
Robert S.
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2024
verified customerVerified Customer
10
Good Experience.
All Good.
DD
gravatar
Debora D.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2023
verified customerVerified Customer
10
Friendly and professional service
This was my first experience with Patterson Auto Body. I got hit by a careless driver while I was stopped at a stop sign and the thought of dealing with the damage to my car while getting care for my injuries was a bit overwhelming, until two friends who had great experiences with Patterson Auto Body recommended that I take my car there. I'm so glad I did. Jim Byron, the proprietor of Patterson Auto Body, and front desk manager Michelle, were so friendly and helpful. They made everything easy to deal with and the work done on my car was meticulous. My car looks good as new. They even cleaned the interior before returning the car to me. Consummate professionals. Great experience!
NC
gravatar
Nicholas C.
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2023
verified customerVerified Customer
10
Great service!
Quick and professional service. Was done before estimated time!
RT
gravatar
Raymond T.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2022
verified customerVerified Customer
9
Professional
Beginning with the initial contact, and throughout the whole process. Repairs done in a meticulous manner.
DR
gravatar
David R.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2022
verified customerVerified Customer
10
Excellent in every way
My first experience with Patterson Auto Body. They were great. Completely recommend them without any reservation.
AT
gravatar
Andrew T.
Subaru WRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2022
verified customerVerified Customer
10
My body shop of choice
Patterson AB does great work and they're thorough in all aspects. My car's been here twice over the last two years and both times I've been fortunate enough to have quality work done in a timely manner.
Jim B. from Patterson Auto Body responded on 08/22/2022 11:56 AM

Thank you for the great review Andrew although I was not the one who worked with you, as that would have been Michelle and James Jr. (my Son) its appreciated by us all. 

BD
gravatar
Bonnie D.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2022
verified customerVerified Customer
10
Summary
Very professional. A painless, easy experience after the stress of an accident.
RT
gravatar
Robin T.
Subaru XV Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2022
verified customerVerified Customer
10
excellent all around service and response
I was very stressed by the insurance company, and my first contact was James, who was very calming and reassuring.
DF
gravatar
Dorothy F.
Subaru Impreza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2022
verified customerVerified Customer
10
Excellent service
Body work excellent and customer service professional Entrance waiting area and customer service desks are very clean and modern. First body shop I've been too that was spotless. I didn't mind waiting inside.
RH
gravatar
Ronald H.
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
verified customerVerified Customer
10
Awesome Job
Cant say enough
Displaying all 14 Review
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.