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Pacific Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(724 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Are you looking for an affordable dealer alternative auto repair and service in San Diego? We are ASE-certified Master Technicians that stay informed on all current factory information pertaining to the vehicles we service. We can perform all the major services required to maintain your factory warranty on your new car. We can also get Are you looking for an affordable dealer alternative auto repair and service in San Diego? We are ASE-certified Master Technicians that stay informed on all current factory information pertaining to the vehicles we service. We can perform all the major services required to maintain your factory warranty on your new car. We can also get your not-so-new car running better with regular auto and truck maintenance! ...more

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(858) 483-1565
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
5181 Santa Fe St Ste A San Diego, CA 92109-1607
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Pacific Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(724 Reviews)
Write a Review
Recent Reviews
BC
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BRAD C.
San Diego, CA
Cadillac Escalade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Always and excellent experience!
Been coming here for all our auto needs for the last 20 yrs and they continue to give excellent service whether its just and oil change or a complete valve job ++ other repairs on RV for. Always a "can do attitude" with a smile
RE
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RANDALL E.
San Diego, CA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Always great service
I started going to Pacific Automotive with my Land Rovers about 10 years ago. I now take all my vehicles there.
MN
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MIRKO N.
San Diego, CA
Volkswagen Eos
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Everything was great
Fast and quality service. Will recommend and will be back.
MP
Matthew P.
California
Chrysler Sebring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
Category: Service
Matthew said they are super-helpful and efficient, they help him save money and find deals better than he is able to.
Recommended
TM
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TOMMASO M.
San Diego, CA
Land Rover Range Rover
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Excellent Job!
I had my bumper fixed after a lil fender-bender and they did a great job, especially the detail , it feels like it’s a new car! Amazing!
TP
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TORREY P.
San Diego, CA
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Highly Recommend
John was very helpful and transparent about everything! Will definitely be returning! Overall, great experience:)
Verified Customer
Chula Vista, CA
Land Rover Range Rover
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
GREAT SERVICE
I took my 2016 RR there for a coolant leak. They took care of my vehicle in a timely manner fixing the leak and taking care of a few minor issues I was having. I came out oweing less than my original estimate because once they started working they realized I didn't need everything that I originally got quoted for. They save me a nice chunk of money. I couldn't say enough good things about John and his team!
JH
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JULIE H.
San Diego, CA
Mercury Capri
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
1994 Mercury Capri
As usual, they did great job on my car!!
JP
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JORDAN P.
San Diego, CA
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Amazing serviceb
I highly recommend Pacific Automotive to anyone who needs assistance with their car. The employees are so kind and helpful and they do their best to make sure you’re taken care of. Will be a returning customer!
RV
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REY V.
San Diego, CA
Toyota Prius v
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
New customer
Excellent service, friendly people and trustworthy place.
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RICHARD
San Diego, CA
Ford E-450 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Best value in town
I don't want it to become busier... But it should.
EG
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ERIC G.
San Diego, CA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Clutch replacement
Everyone is professional. I didn’t communicate my wants very well, but they still took care of me.
Verified Customer
San Diego, CA
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
8
First time I have had any mechanic honor a warranty on a repair from over a year ago. They fixed it quickly and were very friendly.
Thank you
JB
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JULIE B.
San Diego, CA
Toyota Matrix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Fast repair
Our car broke down and our insurance roadside assistance found Pacific Automotive nearby to tow the car since they had an overnight key drop. They called first thing in the morning and our car was diagnosed and fixed with a replacement alternator the same day. Great communication and fast service! Thank you:)
BD
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BRYSON D.
San Diego, CA
Land Rover LR2
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Very quick and friendly service.
I’ve been coming to these guys with my car for several years now and they are always extremely helpful, very friendly, offer good prices, do a great job, and get it done quickly.
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