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SureCritic / P T Auto Experts
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P T Auto Experts

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(718 Reviews)
97
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Score Details

5 stars
95%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

Categories
Contact
(703) 281-7506
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
340 A Mill St Ne Vienna, VA 22180-4506
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P T Auto Experts' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(718 Reviews)
Write a Review
Recent Reviews
DT
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DON T.
Vienna, VA
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
verified customerVerified Customer
10
Oil and more
Our car takes synthetic oil like many modern cars. I just don’t trust jiffypop or the gas stations, after lots of experience. PT does the work you simply expect. The difference here is that it actually works out that way. They also pointed out a drive train fluid leak — for the dealership to fix under warranty. Nice guys. You can trust ‘em. Says me.
FS
FRANCIS S.
Volkswagen Golf
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
verified customerVerified Customer
10
PT Auto Experts Experience
Today PT Auto Experts did an outstanding job of repairing our car. They identified the problem and corrected it efficiently and quickly. Very nice service!
GM
Glenn M.
Vienna, VA
Subaru Ascent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2021
verified customerVerified Customer
Category: Service
Glenn said they did exactly what she wanted, at the prices she expected and they did it pretty quickly.
Recommended
SA
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SUSAN A.
Vienna, VA
Mercedes-Benz CLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
verified customerVerified Customer
10
Quick service and response to concerns about my vehicle
This is my first time using PT Auto Experts and I’m very impressed. My vehicle needed brake pads/rotors, etc and I was quoted a very reasonable price and quick turnaround time. No upselling or “extra” charges. Also, given a discount for being a Navy Vet. Will definitely be using PT Auto in the future. Thanks!
DW
Delores W.
Vienna, VA
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
verified customerVerified Customer
Category: Service
Delores said PT Auto Experts took her in and out in no time.
Recommended
MH
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MATT H.
Vienna, VA
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2021
verified customerVerified Customer
10
Excellent and prompt service
Very organized and courteous
Verified Customer
Herndon, VA
BMW M3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2021
verified customerVerified Customer
10
State inspection
No wait time, in and out. They had a full schedule, but took the time to do a state inspection, thank you.
Verified Customer
Vienna, VA
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
verified customerVerified Customer
10
Excellent
Excellent
ML
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MONTGOMERY L.
Vienna, VA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2021
verified customerVerified Customer
10
Quick and professional
Great service and staff ! Shout out and thank you to employee Ryan Sheehan.
TH
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TAYLOR H.
Alexandria, VA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2021
verified customerVerified Customer
10
My experience was quick and honest, exactly the thing I was looking for.
I was both happy and relieved to get my maintainence done at PT Auto. They let me know the actual condition of my car as opposed to the dealership which has been trying to scare me into buying more for a few visits now. I felt a lot better about my car's health after today!
KN
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KENNETH N.
Vienna, VA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2021
verified customerVerified Customer
10
State inspection
Brought the car in, they inspected it immediately, and I was out of there in 15 minutes!
JC
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JOHN C.
Vienna, VA
Honda Civic Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2021
verified customerVerified Customer
10
Quick, thorough service
Took in my Honda Civic. Very friendly staff. Thorough inspection of the car. Reasonable cost.
CL
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CHRIS L.
Centreville, VA
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2021
verified customerVerified Customer
10
Quality service. Always.
Reliable, honest, skilled car care delivered at reasonable rates and in a responsive manner.
TH
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TODD H.
Fairfax, VA
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2021
verified customerVerified Customer
10
Great Team / Great Service
Tony and his team take great care of their customers… fast, thorough, and honest. Highest recommendation!!!
Verified Customer
Herndon, VA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2021
verified customerVerified Customer
10
100 %
As always stop by for oil change and filter, they took me right in and out in an hour. PT has been taking care of my cars since they open and before that I always took my car to Tony, he's the best.
Displaying Review 1 - 15 of 718 in total
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