business image

OC House Of Suspension

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(406 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

OC House of Suspension specializes on the suspension, brakes, and wheel alignments of your vehicle. We will ensure your vehicle is in good shape before you take it out on the road. We will always give you the correct estimate, without unnecessary charges or services that aren't needed. After we research the root cause of the problem, we OC House of Suspension specializes on the suspension, brakes, and wheel alignments of your vehicle. We will ensure your vehicle is in good shape before you take it out on the road. We will always give you the correct estimate, without unnecessary charges or services that aren't needed. After we research the root cause of the problem, we will assess your options, and perform the service after your approval has been received. Here at OC House of Suspension, we understand the hassle of having to take your car to the shop. That's why we promise to make your visit as smoothly and as prompt as possible, so that you can be in and out in no time. ...more

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(949) 768-6261

Business Hours

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
26901 Vista Terrace Lake Forest, CA 92630
OC House Of Suspension's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(406 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Oil and filter change
I highly recommend Oc House of Suspension. Luis was very efficient, friendly, and fast with his work. I was very satisfied with Oc House of Suspension for any type of work. Prices are highly reasonable. I recommend them.
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 07/23/2025 11:45 AM

We're glad to hear that you had such a positive experience at OC House of Suspension! It sounds like Luis really knocked it out of the park with his speed and friendly service. We aim to keep our prices reasonable and our customers satisfied, so it's fantastic to see that reflected in your visit. Your recommendation means a lot to us, and we're here whenever you need us!


TL
TOM L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Steering Bix
Carlos hit it out of the Park again and has for over 26 years.
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 07/22/2025 10:33 AM

We appreciate your high praise! It sounds like Carlos has been hitting home runs for quite some time now—26 years is no small feat. We’re glad to hear that you're a fan of his work. Here’s to many more years of hitting it out of the park together!


JI
JEREMIAH I.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Proper 4wheel alignment.
I brought my 3rd gen Tacoma here after replacing rear springs and front ball joints. Brought my concerns to the service writer and was able to show them directly. All issues resolved and got my truck running straight again. Excellent customer service.
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 07/21/2025 09:30 AM

We appreciate you sharing your experience with us! It's always a pleasure to help get your Tacoma back on track—literally! Our team loves a good challenge, and we're happy to have tackled those concerns head-on. Customer service is a bit like a fine-tuned engine; it runs best when we communicate well. If your truck ever needs more TLC, you know where to find us!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Suspension
Last minute appointment.
Explained the work and possible issue. No upselling.
Job was done ahead of schedule.
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 07/20/2025 09:30 AM

We appreciate your feedback and are glad to hear that your last-minute appointment turned out to be smooth sailing! It’s always our goal to inform customers without the upsell pitch—after all, we’re not here to sell you a bridge. Finishing ahead of schedule is just the cherry on top! If there’s anything else we can assist with, just let us know. Your satisfaction fuels our commitment to excellence.


MS
MICHAEL S.
Laguna Niguel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
A mechanic you can trust
I took my car here after another mechanic said I needed almost $6k worth of work. Turns out the work they quoted wasn’t even the issue. OC House of Suspension fixed the problem for a fraction of the cost. I will always take my car here from now on.
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 07/03/2025 08:27 AM

It's always a breath of fresh air to hear about an experience like yours! It seems like you narrowly dodged that hefty invoice. We're glad we could get your car back on the road without causing your wallet to shed a tear. Keeping our customers’ cars—and budgets—healthy is what we strive for! We're here whenever your vehicle needs a little TLC.


MJ
MIKE J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Great service
Been coming here for years…..
Only place to go for suspension work
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 06/28/2025 09:30 AM

We're glad to hear that you've been a loyal customer for years! It’s fantastic to know that you consider us the go-to place for suspension work. We've got your back - or rather, your suspension – covered! Your continued trust means a lot to us.


GR
GREG R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Great group of guys
Trustworthy and quality work every time I come here. From death wobble repair to tire installation and custom alignment.
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 06/14/2025 09:30 AM

We appreciate your loyalty and are glad to hear you’ve had a great experience with our services. It sounds like we’ve turned your “death wobble” into a smooth ride, which is no small feat! Whether it’s tire installations or custom alignments, our goal is to keep you cruising in style. We look forward to helping you with your next adventure on the road.


JH
JEFF H.
Mission Viejo, CA
Chevrolet
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
65 Chevelle
Any Allignment or suspension needs you have to come here ! I’ve been coming forever since Clark’s Allignment and they always take care of everything promptly and professionally
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 06/13/2025 09:30 AM

We appreciate your loyalty and are pleased to hear that our service has consistently met your expectations. At OC House Of Suspension, we strive to keep your ride smooth and your wheels aligned, so it seems we're hitting the mark! If you've been coming since the Clark's days, you're practically family at this point. Thanks for steering us in the right direction with your recommendation!


DN
DANIEL N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Glad I found this Shop!
Good Guys at this shop. Glad I found them, I have a lifted Jeep and they Know Whats up. They do a Great Job and it was a Great price!
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 06/03/2025 05:34 PM

It’s fantastic to hear you had a positive experience with us! We're always excited to work on lifted Jeeps—it's like customizing a trophy on wheels. Our team takes pride in knowing their stuff, so we’re glad you felt that in your visit. Great service at a great price is what we aim for! Enjoy the ride and feel free to swing by anytime if you need more Jeep wisdom!


Verified Customer
Dana Point, CA
Ford RV Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Great Hob
Timely appointment was available. Needed repairs with options presented. They did not try to upsale me. Work was preformed quickly and economically. Very happy. Their suspension work is excellent. My 1997 motorhome always drives better when they service it. I am a very satisfied repeat customer & highly recommend House of Suspension. Well worth the drive.
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 06/03/2025 05:36 PM

We're delighted to hear that your experience was as smooth as your 1997 motorhome after our service! It's fantastic to know that we could provide timely repairs without the upsell circus. We strive to be efficient and economical, so it's rewarding to see our commitment reflected in your satisfaction. Here's to many more smooth journeys ahead, and thanks for being a repeat customer and sharing your recommendation!


JH
JOEN H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
2015 Toyota Tacoma Front Suspension
I took my Tacoma in for diagnosis and repair of some looseness and vibration in the front end. Luis got me in the next day and went through everything, made some adjustments, and did an alignment. Everybody is working correctly and the vibration and looseness are gone. Communication was great, work was efficient, and the price was fair.
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 05/30/2025 08:39 AM

We appreciate your feedback and are pleased to hear that your Tacoma is now riding smoothly! It sounds like Luis worked his magic—when it comes to alignment, he's like a wizard with a wrench. We’re glad our team could tackle that vibration and looseness with great communication and efficiency. Fair pricing is our aim, and it's fantastic to know we hit the mark. Enjoy those smooth drives!


CS
CHUCK S.
Ford F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Alignment and Caster
My Ford F250 had an alignment and Caster issue and now it rides and drives perfect. Fast and professional service.
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 05/26/2025 09:30 AM

We're glad to hear your Ford F250 is riding like a dream again! There's nothing quite like smooth driving to make those long hauls more enjoyable. Our team prides itself on fast and professional service, so it's fantastic to know we hit the mark for you. If your truck ever needs another little tune-up or some extra TLC, you know where to find us!


LB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Professional, great service!
Had my front end alignment done, completed it quicker than the estimated time. Competitive pricing. They seem very knowledgeable, professional, and easy to work with. Thank you, OC House of Suspension!
Highly recommend!
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 05/11/2025 09:30 AM

We appreciate you taking the time to share your experience with us! It's always our goal to align those front ends faster than you can say "suspension." We're glad to hear that our team's knowledge and professionalism hit the mark. If you ever need more work done, just know we're here and ready to help. Happy driving!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Alignment
Great job
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 05/02/2025 09:30 AM

We're glad to hear you think so! It's always nice to know that our hard work is appreciated. If there's anything specific you loved about your experience, we'd love to hear it. Keep on rolling with the good vibes!


DS
gravatar
Debbie S.
Rancho Santa Margarita, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
2003 F150 Suspension Stabilizer
Great work! Same day service, rides great. Thank you again!
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 04/28/2025 10:02 AM

We appreciate your feedback! It sounds like we hit the bullseye with our same-day service and made sure your ride is in top shape. We’re glad you're enjoying it—nothing like a smooth ride to brighten your day. If you need anything else in the future, just give us a shout!

Service Coupons and Posts
Thanks for the awesome review! 🚗✨ We're thrilled you had a great experience and loved our customer service. Bring on the friends and that other car – we’re ready to make more wheels happy! 🛠️ #OCHouseofSuspension #RideSmooth
Learn More



Thrilled to hear your 1960 Frontenac and 1962 Ford Falcon are riding smoothly now! 🚗✨ Big thanks for the shout-out to Carlos and the crew. We're just here to make your classics feel like new! #OCHouseOfSuspension #ClassicCarLove
Learn More

Thanks for the awesome shoutout! 🌟 We're thrilled you enjoyed our top-notch service—keeping your ride smooth and your spirits high is our specialty! 🚗💨 Come back anytime for the car love! #CustomerFirst #OCHouseOfSuspension
Learn More

Thank you for the rave review! 😊 We're thrilled to hear that you appreciate our timely and quality work. Luis has his cape on every day! 🦸‍♂️ Your recommendations mean the world to us. Drive safe! #CustomerAppreciation #OCHouseOfSuspension
Learn More

Thanks for the fantastic review! We're not just wrench twisters but friendly auto magicians 🪄🔧 who value your time! We'll keep those wheels turning smoothly and your ride happy. 🚗✨ #OCHouseOfSuspension #AutoExperts
Learn More

? We're blushing! Thank you for the kind words! Our team works hard to ensure fair prices and top-notch service. We promise not to let the compliments go to our heads! ?? #OCHouseOfSuspension #QualityService
Learn More

Thanks for the amazing shoutout! ? We're thrilled to be your go-to for aligning that beast of a Raptor. If it's as wide as a football field, we've got the tools to keep it on point! ⚙️? #OCHouseOfSuspension #BestInTheBiz
Learn More


Thanks for the shout-out! We’re thrilled to be your go-to auto shop! ?✨ If only fixing flat tires was as easy as recommending us, right? ? Keep rolling with confidence! #OCHouseOfSuspension #AutoLove
Learn More

? We’re thrilled to hear that our service on your truck was smooth from start to finish! At OC House Of Suspension, we believe in keeping your ride as happy as a puppy on a sunny day! ?☀️ Thanks for the love! #TruckLife #CustomerAppreciation
Learn More

Thanks for trusting us with your trucks! We're glad to hear that they're back to their best! ?? Looking forward to serving you and your family again! #HappyCustomers #OCHouseOfSuspension
Learn More

Thanks for the awesome review! We're thrilled to hear you had a great experience with us and appreciate the recommendation from the local independent shop. ?⭐️ #LiftedTruck #ExpertAlignment
Learn More

Thanks for the 5-star review, Frank! Luis is our mechanical maestro and a real tire whisperer. We're ecstatic to have met your expectations. ?? #CustomerSatisfaction #AutoExperts
Learn More

Thanks for the stellar review, Pat! ? We're thrilled to hear that you're happy with our alignment service. Proper alignment keeps your ride smooth and tires happy. ?? #OCAppreciates #SmoothRideAhead
Learn More

Thanks for the stellar review, Mark! ? We're thrilled to hear that you had a quick and easy experience with our services. We appreciate your support and look forward to seeing you again soon! #FiveStarService #HappyCustomers
Learn More

? Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Rich! We're thrilled we could get you in and out for your alignment. Your satisfaction is our top priority! #OCautos #FiveStarService
Learn More

????? Thank you for the amazing 5-star review! We're thrilled to hear that your motorhome drives better now. We appreciate your support! ?✨ #HappyCustomers #OCHouseOfSuspension #LakeForest
Learn More

Thanks for the kind words, Evelyn! We're glad you appreciate our honest and timely work. ? #LakeForest #HonestWork #Alignments #BMW #OCHouseOfSuspension
Learn More

Thank you for your kind words, Valued Customer! ? We're proud to be part of the Lake Forest community and provide honest and reliable service. #OCHouseOfSuspension #LakeForest #HonestService #ReliableService ?
Learn More

Thanks for the great review, Reynaldo! We're glad you had a good experience with us. #OCHouseOfSuspension #LakeForest ???
Learn More

???#LakeForest #ServiceExcellence #CustomerSatisfaction
Learn More

Thanks for the great review, Nic! ? We're so glad to hear that Carlos and Luis provided you with the best customer service. ? Quality is our top priority and we're glad you noticed. #OCHouseOfSuspension #LakeForest
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.