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At New Look Repair and Collsision , we value all customer feedback since how we treat people is critical to the success of our business. Over the past 10 plus years, we have consistently received high marks for customer service so our management was disturbed by the very recent negative postings.
After a thorough review of the comments, we are sad to note that these recent comments are apparently from a former employee who is understandably upset at their dismissal for cause. But unfortunately in the world of social media, you must take the good with the bad. So as management all we can say is that our track record speaks for itself and we encourage all potential customers to come see for yourselves and get the positive experience that thousands have had over the past decade.
We will continue to welcome customer feedback and where accurate and honest we will immediately address those concerns.
If this a real review feel free to contact me at 917 681 3204
Hi Joaquin
Over the past 10 years we have consistently receieved high marks from customers for our service and customer service. After a thorough review of the last few comments it is apparent they are coming from a former employee who is understandably upset at their dismissal for cause. if this is real please call me at 917 681 3204 or come and see me.
James Carroll
Hi Curtis,
Can you please call me directly 917 681 3204. I dont have a record of an oil change at that time and we do not take lunch on Saturdays because we close at 3pm. Please call me so I can help you.
James C
Hi Jada,
I want to apoligize for your experience. Please give me a call at your earliest convience. 917 681 3204
