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Myrtle Beach Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,245 Reviews)
81
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
151
Total ReScores
4.7
ReScore Average
81
Net Promoter Score ®

Business Details

About

Myrtle Beach Hyundai has been family owned since 1999. We are located in Myrtle Beach, SC on Highway 501. We are here to help you keep your vehicle in top running condition. Call today to schedule your next visit! Myrtle Beach Hyundai has been family owned since 1999. We are located in Myrtle Beach, SC on Highway 501. We are here to help you keep your vehicle in top running condition. Call today to schedule your next visit!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(843) 626-3657

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1887 Highway 501 Myrtle Beach, SC 29577
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,245 Reviews)

RM
gravatar
Robert M.
New Bern, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/21/2024
0
Category: Service
This Dealership is Awful
I purchased a 2025 Tucson Limited from them in 09/2024 for $43K. My experience start to finish was horrible!

I had TWO individual sales employees tell me they would sell me the car for MSRP since I was driving 3 hours (150 miles) to buy the car. When I got there the sales manager was rude and smug and advised he was tacking an additional $600 onto the purchase price for no other reason than, “You drove all the way here to get it, supply and demand buddy. If you want it you’ll give me $600 more for it.” I didn’t buy the car the same day and this negative first impression almost caused me to not buy it at all, but I really wanted this car.

I wired them the money a few days later and they agreed to drive it to NC to deliver it. I was happy about that so 1 point back to them. The car was delivered and my sales person left quickly after I signed the bill of sale before I inspected the car. I found unacceptable damage to the (brand new) car and contacted her about it. She admitted she did not inspect the car prior to delivery. (See photos).

Then her and her manager attempted to pressure me to leave a perfect score survey (even though I wasn’t happy and had damage to my car) so they could get their sales commission bonus. My sales person then texts me using “TV mature words” because I told her I’m not leaving a positive survey until my car is fixed. Ask yourself, is this how you want your sales person talking to you after spending that kind of money at their dealership (see screenshots).

Customer service at this dealership ends the second you sign your paperwork and pay them!! Please learn from my $43K mistake and steer clear of this dealership! If I could leave negative stars I would. I’m now considering trading my car in for something different and I’ll just take the loss.
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