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My Honest Mechanic

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(992 Reviews)
94
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Concord, NC, you’ve found us. Here at My Honest Mechanic we work hard to earn your trust and loyalty. We know how important it is to find a Concord car service you can rely on, so your satisfaction is our top priority each and every day. If you’re looking for auto repair in Concord, NC, you’ve found us. Here at My Honest Mechanic we work hard to earn your trust and loyalty. We know how important it is to find a Concord car service you can rely on, so your satisfaction is our top priority each and every day.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(704) 785-0781
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5255 Pit Road South Concord, NC 28027
Get Directions
My Honest Mechanic's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(992 Reviews)
Write a Review
Recent Reviews
TS
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Tara S.
Charlotte, NC
Honda Element
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/12/2025
verified customerVerified Customer
8
Little things
I’m a repeat customer of this location with 2 of my cars. I appreciate their timeliness and attention to detail and honesty during our phone calls. This time though I asked for an oil change and they didn’t reset my car and they didn’t change out the sticker on my window. Not big things but little things. I still believe in this place and appreciate them looking over and fixing my car when we had it towed in.
MHM Team from My Honest Mechanic responded on 04/13/2025 09:39 AM

We appreciate your continued trust in our services and your feedback regarding the oil change. We will address these details to ensure a better experience in the future.

NS
Nicole S.
North Carolina
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
Category: Service
Nicole said that the guys are efficient and have good prices.
Recommended
MHM Team from My Honest Mechanic responded on 04/12/2025 09:47 AM

We appreciate your positive feedback regarding our efficiency and pricing. Your support is important to us.

JL
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Jessica L.
Concord, NC
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Best mechanic!!!
trustworthy, honest people
MHM Team from My Honest Mechanic responded on 04/06/2025 09:37 AM

We appreciate your recognition of our commitment to trust and honesty in our service. Your support is valued greatly.

ET
Evan T.
North Carolina
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Evan said they were good.
Recommended
MHM Team from My Honest Mechanic responded on 04/08/2025 09:36 AM

We appreciate your positive feedback and are glad you found our services satisfactory. Your support is invaluable to us.

DG
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Dalton G.
Charlotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
8
Incredible People
The staff here was super informative and helpful with replacing my radiator. I will definitely be going back in the future!
MHM Team from My Honest Mechanic responded on 04/02/2025 09:39 AM

We appreciate your feedback and are glad to hear that our staff provided you with valuable assistance. Your support is important to us.

GP
Gregory P.
North Carolina
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Gregory said they are honest. Integrity with the people that work there and they have been taking care of him. They are a boon.
Recommended
MHM Team from My Honest Mechanic responded on 03/15/2025 09:38 AM

We appreciate your recognition of our integrity and commitment to quality service. Your satisfaction is important to us, and we value your patronage.

SO
Samuel O.
North Carolina
Dodge Pickup
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Samuel said he wanted to use his own parts and they do not like him to do that.
Recommended
Verified Customer
Kannapolis, NC
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Always reliable, up front & communicative
I have used MHM several times over the years. It's truly hard to ask for anything else out of an auto repair shop. They are always friendly, transparent & provide timely service. I highly recommend.
MHM Team from My Honest Mechanic responded on 03/08/2025 09:38 AM

We appreciate your continued trust in My Honest Mechanic and are pleased to hear that our service meets your expectations. Your recommendation means a great deal to us.

DW
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Dennis W.
Huntersville, NC
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Ram 1500
Excellent service
MHM Team from My Honest Mechanic responded on 03/02/2025 09:38 AM

We appreciate your positive feedback and are pleased to know that you found our service excellent. Thank you for choosing My Honest Mechanic.

RM
Rachel M.
North Carolina
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
Category: Service
Rachel said they were so nice, helpful and accommodating. She said they helped her without an appointment and fixed her brakes the same day.
Recommended
MHM Team from My Honest Mechanic responded on 03/01/2025 09:39 AM

We appreciate your feedback regarding our helpfulness and prompt service. It is our commitment to assist customers as efficiently as possible.

DT
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David T.
Harrisburg, NC
Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
If Chuck Norris ever needed his car fixed, he’d go to My Honest Mechanic.
If Chuck Norris ever needed his car fixed, he’d go to My Honest Mechanic. If it’s good enough for Chuck Norris, it’s good enough for me. Great team and great service. Best value in town.
MHM Team from My Honest Mechanic responded on 02/28/2025 09:37 AM

We appreciate your positive feedback and are pleased to know you had a great experience with our team and service. Thank you for choosing My Honest Mechanic.

MC
Menasha C.
Concord, NC
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Menasha said they were very up-front and honest with her and the quote did not change, it was the exact same price when she paid. She appreciated their honesty and when they did the work, it was done so quickly and it fixed the problem. There was no more vibrating and he let her know about 4 other issues she needed to address. Then he prioritized them and gave her quotes for all that work. She will come back for every single job and have it done there. They treated her with respect, were honest, up-front and pleasant.
Recommended
MHM Team from My Honest Mechanic responded on 02/11/2025 09:36 AM

We appreciate your feedback regarding our transparency and efficiency. Your trust in us for future services means a great deal.

FJ
Falen J.
North Carolina
Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Falen said they are friendly and have good service. This time, she waited a long time but Jeff did a little extra without charging her for it.
Recommended
MHM Team from My Honest Mechanic responded on 02/07/2025 09:38 AM

We appreciate your feedback and are glad to hear about the friendly service you experienced. We apologize for the wait and will strive to improve our efficiency.

MW
Michael W.
Concord, NC
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
Category: Service
Michael said they are honest and trustful.
Recommended
MHM Team from My Honest Mechanic responded on 02/05/2025 09:38 AM

We appreciate your acknowledgment of our integrity and commitment to trust. Your support means a great deal to us.

SH
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Sylvia H.
Charlotte, NC
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Excellent Service
Always professional and timely!
MHM Team from My Honest Mechanic responded on 02/02/2025 09:39 AM

We appreciate your recognition of our professionalism and timeliness. Your support is invaluable to us.

Displaying Review 1 - 15 of 992 in total
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Thank you for your kind words. We are committed to providing friendly and helpful service to each of our valued customers.
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Thank you for your kind words. We strive to provide prompt and courteous service to all our customers at My Honest Mechanic.
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We sincerely appreciate your kind words and support. It is our commitment to provide exceptional service and thorough care for our customers' needs. Thank you for choosing My Honest Mechanic.
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Thank you for your kind words. We are pleased to hear that our service meets your expectations, and we appreciate your recommendation.
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We deeply appreciate your loyalty and trust in My Honest Mechanic. Thank you for recognizing our team's dedication to providing quality service at fair prices.
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Thank you for your outstanding feedback. We take pride in our dedicated team and their commitment to providing honest, excellent service.
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Thank you for your kind words. We pride ourselves on honesty and professionalism, and we appreciate your trust in our services.
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We sincerely appreciate your kind words and loyalty. It is our commitment to provide trusted service and a welcoming atmosphere for all our valued customers.
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We sincerely appreciate your positive feedback. Our team is committed to providing timely and attentive service for all your automotive needs.
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Thank you for your kind words about Jeff and the team. We appreciate your trust and recommendation, and we're glad your CRV is working well.
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We are grateful for your detailed review. It is rewarding to know our commitment to excellence has earned your trust as a new customer. Thank you for choosing My Honest Mechanic.
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Thanks for the shout-out! We're thrilled you made the trek for our top-notch service. Trust us, you can always count on us for car care and comfy waiting rooms!
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Thanks for the love! At My Honest Mechanic, we believe in fixing your ride, not your wallet. Get in and let’s keep those wheels turning!
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