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My Honest Mechanic

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,006 Reviews)
93
Write a Review
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Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Concord, NC, you’ve found us. Here at My Honest Mechanic we work hard to earn your trust and loyalty. We know how important it is to find a Concord car service you can rely on, so your satisfaction is our top priority each and every day. If you’re looking for auto repair in Concord, NC, you’ve found us. Here at My Honest Mechanic we work hard to earn your trust and loyalty. We know how important it is to find a Concord car service you can rely on, so your satisfaction is our top priority each and every day.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(704) 785-0781
Visit Website
Closing in 27 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5255 Pit Road South Concord, NC 28027
Get Directions
My Honest Mechanic's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,006 Reviews)
Write a Review
Recent Reviews
Verified Customer
Harrisburg, NC
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
World class!
My Honest Mechanic has helped my family save hundreds on car repairs over the years. There is nobody better than the team who work there. Call them today.
MHM Team from My Honest Mechanic responded on 06/01/2025 09:38 AM

We appreciate your loyalty and are glad to hear our team has provided valuable service to your family over the years. Your support means a great deal to us.

BW
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Brian W.
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Brake Work Done Right
Great shop with great people. I work in a mechanic's shop, so I know good work and good people when I see them. I'll be happy to take my car back for them to handle the repairs and preventative maintenance they recommended for the near-future.
MHM Team from My Honest Mechanic responded on 05/31/2025 09:47 AM

We appreciate your positive feedback and are glad you recognize the quality of our work and team. Your trust in us for future repairs is invaluable.

RC
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Ron C.
Charlotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
0
Honest Mechanics!
I have been a customer of My Honest Mechanic for years, and I can confidently say that Brandon and Jeff are among the most reliable and conscientious mechanics I have ever worked with. From the very first visit, they demonstrated genuine care for their customers, always prioritizing the best interests of your vehicle over anything else. Their attention to detail, honesty, and transparency set them apart in a sea of service providers. It’s clear that they truly look out for their clients, which gives me peace of mind every time I leave their shop. I’m so very happy to have found Honest Mechanics—pun intended—and I highly recommend them to anyone seeking trustworthy, skilled, and customer-focused auto repair services.
MHM Team from My Honest Mechanic responded on 05/25/2025 09:39 AM

We appreciate your long-standing trust in our services and your recognition of our team's dedication to customer care and vehicle integrity. Your recommendation affirms our commitment to providing reliable and conscientious auto repair.

DK
Dan K.
Huntersville, NC
Ford Flex
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
Category: Service
Dan said they got the job done quickly, and good on prices. They helped him research and helped him to make a decision. He added that they were good on the backend, as well.
Recommended
MHM Team from My Honest Mechanic responded on 05/24/2025 09:39 AM

We appreciate your feedback and are pleased to hear that you found our service efficient and reasonably priced. Your satisfaction with our support in decision-making is important to us.

AG
Allison G.
Charlotte, NC
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
Category: Service
Allison said she felt like the price was fair. They communicated to her without her having to call to ask for an update about her vehicle.
Recommended
MHM Team from My Honest Mechanic responded on 05/24/2025 09:39 AM

We appreciate your feedback and are glad to hear that you found our pricing fair and our communication effective. Your satisfaction is important to us.

RB
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Randy B.
Charlotte, NC
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
The team at My Honest Mechanic are very knowledgeable and professional to work with.
I have sending all of my vehicles to them for many years now. I have come to rely on them to keep my family safe while traveling the highways. The 21 point inspection they give allows the team to find issues before they become dangerous and allows you to have peace of mind in not having a break down out of town.
MHM Team from My Honest Mechanic responded on 05/21/2025 09:38 AM

We appreciate your long-standing trust in our services and are glad our thorough inspections contribute to your family's safety on the road. Your confidence in us is highly valued.

CS
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Cheryl S.
Midland, NC
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Always a good service and experience!
I have been taking my cars to MHM for many, many years. I go there because I know the staff will be "honest" regarding the repairs needed for my vehicles, and the location is convenient to my office. I can always count on great service!
MHM Team from My Honest Mechanic responded on 05/17/2025 09:39 AM

We appreciate your continued trust in our services and are pleased to hear that our team consistently meets your expectations. Your support is invaluable to us.

LM
Logan M.
Charlotte, NC
Dodge Avenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
Category: Service
Logan said they were very easy to work with.
Recommended
MHM Team from My Honest Mechanic responded on 05/20/2025 09:36 AM

We appreciate your feedback and are glad to hear about your positive experience with our team. Your satisfaction is important to us.

AH
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Andy H.
Concord, NC
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
9
Review of My Honest Mechanic
Very nice guys. Very knowledgable. They told me all of the repairs needed but no pressure. They were just giving information.
MHM Team from My Honest Mechanic responded on 05/08/2025 09:38 AM

We appreciate your feedback and are pleased to hear that our team provided you with helpful information without pressure. Thank you for choosing us for your car care.

JM
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Jimmy M.
Charlotte, NC
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Professional and courteous service.
Low cost auto repair, with a family atmosphere.
MHM Team from My Honest Mechanic responded on 05/07/2025 09:38 AM

We appreciate your positive feedback and are pleased to hear you enjoyed our family atmosphere and competitive pricing. Your support is valued.

MH
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Mitch H.
Concord, NC
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2025
verified customerVerified Customer
10
Always top-notch!
My wife and I have been using MHM ever since they started and have never been disappointed. Just the other day I took my vehicle to them concerned about a noise when I braked. I was fully prepared for a complete brake/rotor replacement. However they told me my brakes looked fine and didn't need any service. That, in addition to so many other times, is why I will never use anyone but MHM! The "Honest" in their name is... well, HONEST!
MHM Team from My Honest Mechanic responded on 04/28/2025 09:36 AM

We appreciate your trust in our services over the years and are pleased to hear about your positive experience. Your support reaffirms our commitment to honest and reliable automotive care.

JA
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Jim A.
Charlotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
10
Amazing Service
I have had my 2022 Tucson serviced by Hyundai dealers and it has become a marketing event for other things they think I need, besides sitting in their waiting room for hours. So, I decided to look for alternatives. I ran across the website for MY HONEST MECHANIC. To make a long story short----this is the place you want to take your vehicle for service. Knowledgable staff, excellent customer service, and very efficient. I had an oil change, tire rotation, engine air filter replacement all under 1 hour (and I might add, at an excellent price. So, if you are looking for service for your vehicle---this is the place. Give them a try.
MHM Team from My Honest Mechanic responded on 04/24/2025 09:37 AM

We appreciate your positive feedback regarding our knowledgeable staff and efficient service. Your satisfaction reassures us that we are meeting our customers' needs effectively.

PV
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Peter .
Concord, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
10
transmission fluid leak
As I was backing out of my garage i seen fluid on the floor. It was from the transmission . I went to MHM by late morning and the diagnosis was a bad transmission side drive axle seal. They were able to get me in right away. that afternoon I was called and the car is ready to go. A couple of seals were replaced and had no more problems since.

I highly recommend MHM to everyone. Best service, you can not go wrong
MHM Team from My Honest Mechanic responded on 04/17/2025 09:38 AM

We appreciate your recommendation and are glad to hear that you experienced prompt and effective service with your vehicle. Your feedback reinforces our commitment to quality care for our customers.

BE
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Berneida E.
Charlotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
10
EFFICIENT
This was my first visit to this establishment. I was well pleased with the customer service from beginning to end. My oil change was done in a timely manner, they checked all of the mechanics and checked the fluids. The pricing was great. I’ll be returning in October.
MHM Team from My Honest Mechanic responded on 04/16/2025 09:37 AM

We appreciate your feedback and are pleased to hear about your positive experience. Your satisfaction with our service and pricing is valued.

TS
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Tara S.
Charlotte, NC
Honda Element
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/12/2025
verified customerVerified Customer
8
Little things
I’m a repeat customer of this location with 2 of my cars. I appreciate their timeliness and attention to detail and honesty during our phone calls. This time though I asked for an oil change and they didn’t reset my car and they didn’t change out the sticker on my window. Not big things but little things. I still believe in this place and appreciate them looking over and fixing my car when we had it towed in.
MHM Team from My Honest Mechanic responded on 04/13/2025 09:39 AM

We appreciate your continued trust in our services and your feedback regarding the oil change. We will address these details to ensure a better experience in the future.

Displaying Review 1 - 15 of 1006 in total
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We deeply appreciate your kind words and recognition of Shane's exceptional service. Ensuring your vehicle's reliability is our priority, and we are grateful for your support.
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Thank you for your kind words. We strive to provide prompt and courteous service to all our customers at My Honest Mechanic.
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We sincerely appreciate your kind words and support. It is our commitment to provide exceptional service and thorough care for our customers' needs. Thank you for choosing My Honest Mechanic.
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Thank you for your kind words. We are pleased to hear that our service meets your expectations, and we appreciate your recommendation.
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We deeply appreciate your loyalty and trust in My Honest Mechanic. Thank you for recognizing our team's dedication to providing quality service at fair prices.
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Thank you for your outstanding feedback. We take pride in our dedicated team and their commitment to providing honest, excellent service.
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Thank you for your kind words. We pride ourselves on honesty and professionalism, and we appreciate your trust in our services.
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We sincerely appreciate your kind words and loyalty. It is our commitment to provide trusted service and a welcoming atmosphere for all our valued customers.
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We sincerely appreciate your positive feedback. Our team is committed to providing timely and attentive service for all your automotive needs.
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Thank you for your kind words about Jeff and the team. We appreciate your trust and recommendation, and we're glad your CRV is working well.
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We are grateful for your detailed review. It is rewarding to know our commitment to excellence has earned your trust as a new customer. Thank you for choosing My Honest Mechanic.
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Thanks for the shout-out! We're thrilled you made the trek for our top-notch service. Trust us, you can always count on us for car care and comfy waiting rooms!
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Thanks for the love! At My Honest Mechanic, we believe in fixing your ride, not your wallet. Get in and let’s keep those wheels turning!
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