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Motorcar West

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(57 Reviews)
98
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

Welcome to Motorcar West. We are a Full Service Connecticut used car dealer located in Manchester serving the towns of Hartford County, Waterbury CT, Norwich CT, Springfield MA, Vernon CT, Wethersfield CT, Ellington CT, Tolland CT, Coventry CT, Hebron CT, Newington CT, Windsor Locks CT, East Hampton CT, Cromwell CT, Storrs CT and Somers Welcome to Motorcar West. We are a Full Service Connecticut used car dealer located in Manchester serving the towns of Hartford County, Waterbury CT, Norwich CT, Springfield MA, Vernon CT, Wethersfield CT, Ellington CT, Tolland CT, Coventry CT, Hebron CT, Newington CT, Windsor Locks CT, East Hampton CT, Cromwell CT, Storrs CT and Somers CT.

We take pride in the quality used inventory that we carry that include Acura, BMW, Buick, Chevrolet, Dodge, Ford, GMC, Harley Davidson, Honda, Jeep, Kia, Mercedes-Benz, Nissan, Pontiac, Ram, Subaru, Toyota, Volkswagen and Volvo. The cars, SUVs, minivans, trucks and pickups we carry are inspected and often may be eligible for the many extended service contracts & warranties we offer.

Our finance department has relations with most banks and lending institutions in CT and will help you get a car loan at affordable payments. We provide sub-prime financing too and in most cases your credit history may not be a problem as you might think! At Motorcar West, we believe you can get financed with good, bad or no credit history at all.

Our used car service & auto repair facility located in Manchester is equipped with the latest equipment to handle domestic and imported car servicing. We also offer state-of-the-art auto detailing services that will make any used car look brand new. Call 860 999 WEST (9378) to get a quote from our auto detailing professionals and see your vehicle transformed with a sparkling new look.
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(860) 999-9378
Closing in 25 minutes
Business Hours

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
259 Adams St Manchester, CT 06042
Motorcar West's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(57 Reviews)

Verified Customer
Tolland, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
Great job, thank you
Always a pleasure dealing with car guys. Thank you for the info.
Dave from Motorcar West responded on 07/30/2025 07:53 PM

We're glad the A/C is working again! Thanks for the review and your business!


HW
HELGA W.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Excellent job , service is above and beyond
While waiting for my car, the receptionist was very friendly, and kept me posted on my car while the technician worked on my car, can’t say enough about the car dealership absolutely the best , definitely a ⭐️⭐️⭐️⭐️⭐️dealership 😊
Dave from Motorcar West responded on 07/30/2025 07:57 PM

Thanks for the review Helga! Always nice to see you!


FW
FRANK W.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
I have been doing business with Motorcar West for years. Buying and servicing my vehicles.
Matt, Mike and Steve have taken care of me of all my vehicle needs. I would highly recommend them to everyone. I will continue to work with them for all my vehicle needs.
Dave from Motorcar West responded on 07/30/2025 07:55 PM

Thanks for the review Frank! Love the new front plate on the Escalade!


BB
BERNADETTE B.
East Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Great experience
My son and I had a great experience. Dave was very supportive and professional regarding my son’s first car purchasing experience. He explained everything to my son and I thoroughly about the car and what to as far as picking a warranty for his car. I felt Dave really wanted to make sure we were happy with his first car experience.

MG
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MARK G.
East Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Ford F 150 King Ranch
Steve Bushee is a great mechanic and performed a tune-up, oil change and super charger blower oil change. Steve’s knowledge is top notch and he always goes the extra step to ensure performance and safety.
Dave from Motorcar West responded on 05/24/2025 11:10 AM

Thank you for the review and your business as always Mark!


WD
WILLY D.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Willy De
A real pleasure to do business here. Friendly & sincere folks. Excellent professional service too!
Dave from Motorcar West responded on 05/24/2025 11:12 AM

Thanks for your review and business as always Willy De!!


AS
ALICE S.
East Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Always a pleasure
Steve in service is always a pleasure to deal with and always has done us a perfect repair
Dave from Motorcar West responded on 05/24/2025 11:11 AM

Thanks for the review and your business Alice!


GD
GERARD D.
Coventry, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Excellent
Great service.
Dave from Motorcar West responded on 05/24/2025 11:11 AM

Thanks for your business and the review as always Gerard!


Verified Customer
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Always great
Always treated very well here!
Dave from Motorcar West responded on 04/09/2025 10:38 AM

Thanks for the great review and your business as always Rick!


CB
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Chickey B.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
10
Fix my ignition coil
Would never take my car to any other place, they treat me like I’m family take good care of whatever is going on in my car.
I recommended them to Friends all the time
Dave from Motorcar West responded on 04/09/2025 10:39 AM

Thanks for the review Chickey! Always nice to see you!


FW
FRANK W.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Would recommend the team at Motorcar West to everyone
This is my second vehicle purchased at Motorcar West and will continue to work with these guys moving forward. If finding an excellent quality vehicle and professional service, then this is the place. Matt ,Dave and Big Steve make an outstanding team.
Dave from Motorcar West responded on 04/09/2025 10:41 AM

Thanks for the review Frank! We appreciate your business!


Verified Customer
Stuart, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2025
verified customerVerified Customer
10
Diagnosis & repair
Accurate diagnosis, quick repair.
Dave from Motorcar West responded on 04/09/2025 10:43 AM

Thanks for the review Doreen! Always nice to see you and the family!


CB
CHICKEY B.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Great experience, they take care of me really well
Always a good experience when I go there, they treat me well I wouldn’t go anywhere else!
Dave from Motorcar West responded on 04/09/2025 10:40 AM

Thanks for being part of the Motorcar West family!


Verified Customer
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Service top rated
Recently heard a noise coming from the rear of my vehicle but I couldn't identify which area I came from Steve put it on the lift and in seconds found a bad right wheel bearing. He is an expert mechanic who used every experienced trick to remove a very pesky bearing hub. Thanks to motorcar west and its friendly and highly qualified personnel, it's immediate concern , and at a very reasonable price !

HW
HELGA W.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Car service
When I first bought my car in June, I was totally impressed with the sales Dept, not your typical pushy salesman, a salesperson who was willing to work with me and what I wanted in a vehicle, 6 months later. I took my car for routine service, and asked them to do a general overall check on my car, they found a few minor issues , and did the repairs, they are very thorough and completed everything in a timely fashion, the sales and service department as gone above and beyond my expectations, I will continue to have my service done here for many years to come, Thank you?

Displaying Review 1 - 15 of 57 in total
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