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Moss Motors

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,845 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

We’re committed to providing you with the highest level of service, so you’ll always choose us for your maintenance and repair needs.

For most people, auto maintenance and repair is not fun or convenient. So, we want make the process as easy and enjoyable as possible for you. We genuinely care about your car and your experience, and it We’re committed to providing you with the highest level of service, so you’ll always choose us for your maintenance and repair needs.

For most people, auto maintenance and repair is not fun or convenient. So, we want make the process as easy and enjoyable as possible for you. We genuinely care about your car and your experience, and it shows. Our first-time customers continually become our long term customers time and time again, choosing us for all their auto needs.

We may not be related, but you’ll feel like we’re family. ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(830) 895-5858
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
99 Coronado Dr Kerrville, TX 78028-4302
Get Directions
Moss Motors' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,845 Reviews)
Write a Review
Recent Reviews
DI
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Dave and Valerie I.
Denver, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2024
10
Saved by Moss Motors.
We broke down on I10 and limped into kerrville. Moss Motors could have sold us a new turbo and they didnt. They replaced a hose for $100. They gave us a ride to and from the shop. They got us in earlier than they said they would and they were patient with me in my dilemma. And it was a HOLIDAY. Honest ,caring, and reasonably priced. I feel blessed.
GJ
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GARY J.
Kerrville, TX
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2024
verified customerVerified Customer
10
Great Team! Great Family of Folks who truly care!!!
MOSS MOTORS is more than an Automotive Repair and Service..........
they truly care about their clients and their vehicles, and they strive
hard to ensure the safety of each vehicle they service. If you haven't
had the opportunity to experience this kind of automotive attention,
you really need to. You'll be soooooo happy you did!!!
GD
GAIL D.
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2024
verified customerVerified Customer
10
Replaced alternator
Fast work. Friendly service
The Team at M. from Moss Motors responded on 05/17/2024 02:18 PM

We appreciate you coming in! We are happy to add you to our customer family! Have a great weekend!
Kathy and Moss Motors Team

DM
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DENNIS M.
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2024
verified customerVerified Customer
10
Oil change
Best done by appointment. Goes quickly. Like this outfit.
The Team at M. from Moss Motors responded on 05/17/2024 12:45 PM

We appreciate you coming in! We are happy to have you in our customer family! Have a wonderful weekend!
Kathy and Moss Motors Team

BS
BEVERLY S.
Kerrville, TX
INFINITI QX60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2024
verified customerVerified Customer
10
Trustworthy & Highly Pleased
Moss Motors was recommended to me & I couldn’t be more pleased. Upon walking into this business I was immediately greeted with friendly ‘hello’s’ & a competent intake of what brought me to them for car repairs. Marvin gave me an estimate of what needed to be done immediately & what could be done later & at less than half the price I was quoted at another business. I am pleased. Now anything that needs to be done on my car will be performed by them as I trust their judgment & competence completely. Holly & Cathy have been wonderful at referring me to other businesses in town as I am relatively new to this area. Thanks for ALL you do! And thanks for keeping the atmosphere in the office easy & inviting. Yall are Great!
The Team at M. from Moss Motors responded on 05/17/2024 12:44 PM

Thank you for the kind words! We welcome you to our customer family! Have a great weekend!
Kathy and Moss Motos Team

HL
HERBIE L.
Houston, TX
Jeep Commander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2024
verified customerVerified Customer
10
Fast and reliable
Had my jeep commander aligned. Even with chopped tires, I can definitely feel a difference in the handling. MOSS MOTORS is always my first choice for auto repairs.
The Team at M. from Moss Motors responded on 05/17/2024 06:57 AM

We appreciate you coming in! Have a good weekend!
Kathy and Moss Motors Team

VS
VICKIE S.
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2024
verified customerVerified Customer
10
Very professional experience
I was having car problems and it was really a case of not understanding my car, Moss Motors was very professional and kind to me. I appreciate the experience and will be back.
The Team at M. from Moss Motors responded on 05/16/2024 02:42 PM

We are always happy to help out our customer family! Have a good weekend!
Kathy and Moss Motors Team

JW
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JOHN W.
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2024
verified customerVerified Customer
10
The best
Moss has been my go to shop for many years. They really treat their customers good and their rates are reasonable.
The Team at M. from Moss Motors responded on 05/16/2024 01:24 PM

Thank you for the kind words. We are happy to have you as part of our customer family! Have a good week!
Kathy and Moss Motors Team

AG
AMBER G.
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2024
verified customerVerified Customer
10
Great communication
Marvin was clear and concise with communication about my Jeep. His knowledge of vehicles running the same codes helped diagnose the issues and save me money doing it. They had parts ordered quickly and repairs were done in days.
The Team at M. from Moss Motors responded on 05/16/2024 07:05 AM

We are happy to keep you moving! Have a wonderful weekend!
Kathy and Moss Motors Team

DW
DESMOND / LENORE W.
Toyota Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2024
verified customerVerified Customer
10
Truck inspection and repair
Thorough and exacting safety analysis and testing—-all okay.
The Team at M. from Moss Motors responded on 05/16/2024 07:04 AM

We appreciate you coming in! Have a great weekend!

Kathy and Moss Motors Team

DN
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DOUG N.
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2024
verified customerVerified Customer
10
Tranny Svce & Oil Change
Professional and friendly....a very comfortable environment. The quick service is always appreciated. The entire operation is clean and well organized. Highly recommended.
The Team at M. from Moss Motors responded on 05/16/2024 07:04 AM

Thank you for the kind words! Have a great weekend!
Kathy and Moss Motors Team

CP
CHARLIE P.
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2024
verified customerVerified Customer
10
Great Job Moss
They are always so helpful every time I go into Moss. I recommend them to everyone I know.
The Team at M. from Moss Motors responded on 05/13/2024 02:05 PM

We appreciate you coming in! Have a good week!
Kathy and Moss Motors Team

Verified Customer
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2024
verified customerVerified Customer
10
Excellent customer service and job well done!
Always recommend to other people.
The Team at M. from Moss Motors responded on 05/13/2024 06:44 AM

We appreciate you coming in! Have a good week!
Kathy and Moss Motors Team

JG
JUSTIN G.
Kerrville, TX
Chrysler Town & Country LWB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2024
verified customerVerified Customer
10
My alternator went out.
Alternator went out. The guys were able to get me in same day service. Did an absolute wonderful job. Thank you so much Moss.
The Team at M. from Moss Motors responded on 05/10/2024 12:51 PM

We are so honored to have you in our customer family! Have a great weekend!
Kathy and Moss Motors Team

MC
MIKE C.
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2024
verified customerVerified Customer
10
Recent visit
Always professional & friendly. They do excellent work. Wouldn’t take my car anywhere else unless they recommended it.
The Team at M. from Moss Motors responded on 05/10/2024 12:50 PM

We appreciate having you in our customer family! Have a wonderful weekend!
Kathy and Moss Motors Team

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