Do not go here. Tried to sell me a 15 thousand engine for a repair that ending up cost 2500 at the dealership. Shady people
JB
Jessica B.
Nampa, ID
08/16/2024
0
This place is ?
Don't waste your time, energy, effort, money, or breath on this place.
Mike, the owner, is garbage.
LD
Loiis D.
Nampa, ID
08/11/2024
0
Way, way too expensive. Highly over priced for the work they do.
Mikes auto clinic isn't very honest. They want 1,000 bucks to replace a part I can buy for 250 dollars. They want to replace my 2 year old Interstate batteries because there's corrosion on the battery post. When pouring boiling water over the posts will clean them right up. They want 300 or 400 bucks to "flush" my cooling system. Whats their costs for replacement for replacement anitfreeze? Hats their material costs, 50, 60 bucks? 200/ 300 bucks to change the power steering fluid. What's their material costs... 30 bucks? Picking my truck up in morning. Just tired of being ripped off.
WJ
Walt J.
Nampa, ID
03/04/2024
0
Beware! Stay away from this place! Very poor and rude service
We have been taking our vehicles here for service for several years. Something has changed. They have had major turnover issues with employees. Last year they changed the oil on my truck without my permission and then charged me for it. They told me they would flag my file and next time my truck needed an oil change they would not charge me. Well, my truck sits in the garage most of the time so it was going to be a long time before I would be bringing it back in. I went in to Mikes and volunteered a reduced compensation by them changing the oil in my car instead. That would make it a lot less expensive for them! I went back into Mikes 12/23 to confirm the arrangement because the car was getting close to its needed oil change. The employee (sounded like management) assured me there would be "no problem." I called today to make the appointment and reminded the employee (another new one in my experience) who answered the phone of the arrangement. He called me back about an hour later and told me no one there knew anything about it and that my file was not flagged! Even the person I confirmed with in late December claimed he knew nothing about it. The employee on the phone was extremely rude. He ranted and raved. I listened without saying a word. He told me to "take my business elsewhere" and then hung up on me. Obviously, we would never take our vehicles back here again. Sad they have gone way downhill.
AR
amya R.
Nampa, ID
05/22/2023
0
MIKES AUTO CLINIC NAMPA
(MIKES AUTO CLINIC NAMPA, IDAHO) I WOULD NEVER TAKE MY CAR HERE AGAIN. I took it in to get it fixed they fixed one thing and my car ac would not work once we got it back. My ac worked AMAZING I called and tried to talk to them they were very hesitant to even admit they touched anywhere near my ac, so I checked my inspection link they sent to my phone and it said they checked my ac and nothing wrong was found, not only did they lie too me I went through 3 different employees on the phone because one of them got upset at my frustrations, first it was Emily, she handed the phone to another employee in the middle of my sentence I find this VERY unprofessional, these employees were very nice before when my car was there and they were getting my money. but the minute I had a problem with their work they became rude and unprofessional. I know 5 different people who has said that mikes auto clinic fixes your car and something else goes wrong when they get it back I would NEVER recommend this horrible unprofessional mechanic business
EB
Ed B.
Nampa, ID
02/16/2023
10
Service is excellent with very competent technicians
I have been using Mike's auto for a few years servicing both my Ford Ranger and my wife's Honda Civic. They have done exceptionally excellent work on both vehicles and have found potential problems and fixed the issue before breakdowns.
SR
Sandra R.
Nampa, ID
11/10/2022
10
Excellent and reliable!
I've been taking my cars to Mike's since the 90s. I recommend Mike's to everyone I know. I've never had an issue with the shop. Getting ready to take my Kia to Mike's for a tune-up this month.
WD
William D.
Nampa, ID
09/29/2020
I feel swindled
I called in ahead of time by a week to let them know I'd be bringing in my car. They kept it at the shop for a week even after I gave them this advanced notice. I had asked them to fix some wiring problems, as my turn signals and break lights were not working. They only did about half the job, as they had originally quoted me at $100, and then called a few days later to say it would be $1000 instead. They charged me for time worked on the car, even though they did not fix the problems I requested fully (and in one case they didn't fix it at all), and whatever they did to my wiring has since sabotaged my car. My battery keeps running dead and the gas pedal doesn't work anymore. I did not have issues with either of these things until after bringing my car in, and both of these problems started the day after I got it back. I would highly recommend NOT bringing in your car to these people ever, and suggest you go to anyone else in the valley.
Not Recommended
SM
Sharon M.
Nampa, ID
08/27/2019
returned car with a serious leak
we took the car in and it was diagnosed with a problem. we paid and had it fixed. paid a fairly large amount. had a warranty. it came home with a serious leak. took it back in and they tell us its a new problem and now another big bill
Not Recommended
MJ
martie J.
Nampa, ID
04/17/2019
What a great place to have your car repaired
I brought my car in that had been sitting in the garage for 24 months. They looked over it thoroughly and set priorities of what should be addressed first. They keep in good communication with you and are very polite. My car was assigned to Josh, I would not hesitate to recommend him or Mike's Auto Clinic. This was the 4th car that our family has taken to be repaired there.
Recommended
KW
Karen W.
Nampa, ID
10/04/2018
Mike - honest, thorough, wonderful!
I had neglected auto maintenance for a year due to health issues. When the Maintenance Required light went on, I thought it must be something major. A friend recommended Mike and I went in right away. Told them the situation and asked them to check the car out thoroughly. They did and all it needed was an oil change! Thank you for being so honest -- you've earned a loyal customer.
Recommended
CT
Catherine T.
Nampa, ID
10/03/2018
Super
My now Ex-husband used to say, if it's not broken don't fix it. Well, I took my car into Mikes to get it checked out for winter. Good thing I did. I had been driving a little time bomb. It needed new hose's, belts, etc. I'm greatful for the time and explanation of the work that my car needed. I'm thankful for the shuttle service they provided me with as well. Great service, very polite, job well done. Thanks so much!!
Recommended
CT
Catherine T.
Nampa, ID
10/03/2018
Super
My now Ex-husband used to say, if it's not broken don't fix it. Well, I took my car into Mikes to get it checked out for winter. Good thing I did. I had been driving a little time bomb. It needed new hose's, belts, etc. I'm greatful for the time and explanation of the work that my car needed. I'm thankful for the shuttle service they provided me with as well. Great service, very polite, job well done. Thanks so much!!
Recommended
PV
Phyllis V.
Nampa, ID
01/22/2018
Repairs
I've gone to Mike's 4 yrs now and find them outstanding they are not the cheapest place but they are the best I've found they locate the problem then they fix it the first time thanks all are courteous and helpful I appreciate you are here and normally give fast service
Recommended
BB
Brad B.
Nampa, ID
06/09/2017
Classic muscle car
To whom it may concern,
This is my review of Mike’s Auto Clinic in Nampa, Idaho. I brought my 66 Chevelle SS in for diagnostics on May 24, 2017 after it would not start for me. My original thought was it had something to do with the fuel injection system. When I arrived I checked in with Jesse and explained my situation with my vehicle. Jesse was polite and seemed knowledgeable about my situation with the Chevelle. He advised me they would look at the Chevelle tomorrow May 25, 2017. I left feeling satisfied and comfortable leaving my Chevelle with Mike’s Auto Clinic.
After five days of not hearing anything back from the shop I decided to stop in to check on the status of my Chevelle. Jesse was again my point of contact on May 30, 2017 and he showed me some of the repairs that needed to be fixed on my vehicle. Jesse explained to me they should complete the repairs required by next week. After a weeks’ time and not hearing back from Jesse or Mike’s Auto Clinic. I called Monday June 5, 2017 and spoke with Jesse again. I asked Jesse about the status of my Chevelle and estimated cost he stated that everything was going great and on schedule for completion at the end of the week (June 9, 2017) that he needed figure out cost.
On June 8, 2017 I again had to initiate calling the shop due to not hearing from them again. This time I spoke with the owner Mike and he advised me nothing had been started on my Chevelle. Mike stated he was unaware my Chevelle had a time line that it needed to be completed by. After thinking about my experience with Mike’s Auto Clinic I decided to come get my vehicle without them starting or completing any work on my Chevelle.
To sum up my experience with Mike’s Auto Clinic I would advise others to avoid this shop and do some homework prior to using them. My vehicle was at the shop from May 24, 2017- June 9, 2017 and the whole time I had to initiate the contact and was left in the dark if I did not contact them. In my opinion, I felt the integrity, credibility and lack of communication with the owner and employees towards me was extremely unprofessional. As a consumer I felt worried about the lack of communication as the days went on without hearing anything back from the shop. It leaves me to wonder does the lack of communication towards customers also reside within the shop from owner to employees.
Sincerely,
Concerned Former Customer and Local Car Enthusiast
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