business image

Mike's Auto & Towing, Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(893 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
91
Net Promoter Score ®

Business Details

About

Mike's Auto & Towing has been a family business for 27 years and counting. The business started on September 8th 1986 on Court Street in Middlebury and then moved in June of 1998 to our current location on Elm Street. Mike's Auto & Towing has been a family business for 27 years and counting. The business started on September 8th 1986 on Court Street in Middlebury and then moved in June of 1998 to our current location on Elm Street.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(802) 388-4138
Opening in 19 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
19A Elm St Middlebury, VT 05753-1127
Mike's Auto & Towing, Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(893 Reviews)

KC
Kim C.
Cornwall, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Kim said they did everything that he asked them to do. The work was good and the prices were fair.
Recommended

AW
Amanda W.
Middlebury, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
Category: Service
Amanda said really trustworthy, really nice, explain things to her, and awesome.
Recommended

SB
gravatar
STEVEN B.
Bristol, VT
Toyota Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Pleasure to work with Mike’s
Mike does a great job and always charges fairly. Easy to talk to and explains all work and choices completely. Everyone should take their cars to Mike’s!

RK
Robert K.
Cornwall, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
Category: Service
Robert said everything was as predicted when he made the appointment, when he would get his vehicle back. Highly recommend them for alignment and tire service.
Recommended

TS
Tito S.
Middlebury, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Tito said the business is excellent, they provide great service, are quick, efficient and reasonably priced.
Recommended

JR
James R.
Middlebury, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
Category: Service
James said the technicians provided prompt and thorough service.
Recommended

RC
gravatar
RICK C.
Middlebury, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Always the best!!
Even when delivering bad news, "Your car cannot pass inspection," Mike is professional and personal. I recommend him and his team to anyone who owns an automobile.

JD
Jack D.
Cambridge, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Jack said his experience was great and they fixed his problem.
Recommended

JC
James C.
Vergennes, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
James said they treated him well and the job was done quickly.
Recommended

AT
Al T.
Vermont
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Al said his experience with the mechanic was good, but the owner was a handful.
Recommended

MT
Mitchell T.
Middlebury, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Mitchell said they were always helpful when she had gone there.
Recommended

SB
Steven B.
Bristol, VT
Toyota Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
Category: Service
Steven said they are really approachable and answered his questions.
Recommended

CW
Cynthia W.
Orwell, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
Category: Service
Cynthia said they did an inspection and they fixed her brakes. They did a nice job and they were super nice.
Recommended

Verified Customer
Middlebury, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Very helpful and professional.
They are extremely helpful and patient. They were always courteous and had my car done in no time even though it was a large job.

JM
gravatar
JENNIFER M.
Middlebury, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Always so reliable and helpful in a pinch
More than just the perfect spot for repairs, I'm so grateful to Mike and the crew for helping me in a pinch. Called them last minute as AAA told me I needed my battery replaced asap, and they told me to come right over. Mike called ahead to the parts store for the right battery, got me in and out in 15 minutes so I could make my work meeting. The price was so reasonable and they didn't even charge me for labor. Everyone needs their number programmed in their phone... Thanks Mike's for your reliability and great service....appreciate you accommodating me!

Displaying Review 1 - 15 of 893 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.