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Mike White Ford of Coeur d'Alene

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(7,309 Reviews)
76
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5
9
Total ReScores
4.8
ReScore Average
76
Net Promoter Score ®

Business Details

About

We are dedicated to providing our customers with exceptional service whether it is sales or service! Community involvement is very important to us, with education at the top of the list. Check out our website for more information! We are dedicated to providing our customers with exceptional service whether it is sales or service! Community involvement is very important to us, with education at the top of the list. Check out our website for more information!

Categories
Ford Dealer , Used Car Dealer, Car Maintenance
Contact
(208) 664-9211

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
10:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
315 W Clayton Ave Coeur D'Alene, ID 83815

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
76
Net Promoter Score ®

Business Details

About

We are dedicated to providing our customers with exceptional service whether it is sales or service! Community involvement is very important to us, with education at the top of the list. Check out our website for more information! We are dedicated to providing our customers with exceptional service whether it is sales or service! Community involvement is very important to us, with education at the top of the list. Check out our website for more information!

Categories
Ford Dealer , Used Car Dealer, Car Maintenance
Contact
(208) 664-9211

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
10:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
315 W Clayton Ave Coeur D'Alene, ID 83815

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5
9
Total ReScores
4.8
ReScore Average
76
Net Promoter Score ®

Business Details

About

We are dedicated to providing our customers with exceptional service whether it is sales or service! Community involvement is very important to us, with education at the top of the list. Check out our website for more information! We are dedicated to providing our customers with exceptional service whether it is sales or service! Community involvement is very important to us, with education at the top of the list. Check out our website for more information!

Categories
Ford Dealer , Used Car Dealer, Car Maintenance
Contact
(208) 664-9211

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
10:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
315 W Clayton Ave Coeur D'Alene, ID 83815
All Departments' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(7,309 Reviews)

HW
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HELEN W.
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Category: Service
Great service
As always, received excellent service. My service advisor was friendly and courteous.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 07/15/2025 02:08 PM

We're happy to hear that you had an excellent service experience, Helen! Our team believes that friendly and courteous service is the key to keeping everyone happy—and we love happy customers. We appreciate your trust and look forward to continuing to serve you. Enjoy the road!

Employees worked with

PB
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PAUL B.
Oldtown, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Category: Service
Awesome and convenient
Loved that they were able to come to my work so I didn't have to take a day off work
Katrina S. from Mike White Ford of Coeur d'Alene responded on 07/14/2025 09:26 PM

Thanks, Paul! It's fantastic to hear that our mobile service was able to fit into your busy schedule! We believe that your time is precious, and if we can help you keep that precious workwear wrinkle-free and your productivity high, we’re all for it. If there's anything else we can do to make your car care even easier, just let us know!


BS
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BARBARA S.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Category: Service
BARBARA S.
Kevin is the best! He sold me a 2022 F350 and remembered our conversations from 3 years ago. He knew my spouse and what a great loss he is to our family and to him. He worked to make a great deal on a used 2024 Ford Explorer XLT when I had to downsize.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 07/14/2025 08:16 PM

Thanks, Barbara! We're overjoyed to hear about your experience with Kevin! It's not every day you find a salesperson who has the memory of an elephant and the heart to match. We're glad he took the time to understand your needs and found the right fit for you. The 2024 Ford Explorer XLT sounds like a perfect match, especially when downsizing has to be part of the journey. Families are important, and we’re happy to know that Kevin made this transition a little brighter for you. Enjoy your new rides; may they carry many more adventures and memories!

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Category: Service
Maintenance Check-up a Snap.
I always appreciate being met at my vehicle when arriving in the service bay. The service personnel are very courteous and make my visit stress free. At checkout, everything is explained regarding the condition of the vehicle and whether next appointment an issue or item will need to be addressed such as filters, brakes, etc.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 07/14/2025 12:08 PM

It's fantastic to hear that your experience in the service bay has been so positive! It's our goal to roll out the red carpet—well, metaphorically—with a touch of courtesy and clarity when it comes to your vehicle needs. We know that car maintenance can often feel like wrestling an octopus, so we're glad to hear we made it a bit easier for you. If you ever have additional questions about your ride or need another tea party for your filters, just let us know!


SB
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SHAYNE B.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
verified customerVerified Customer
10
Category: Service
In and out
Service team did exactly what I asked and completed the service right on time
Katrina S. from Mike White Ford of Coeur d'Alene responded on 07/13/2025 01:43 PM

Thanks for the review, Shayne! It's fantastic to hear that our service team hit the mark and delivered exactly what you needed, right on schedule! They love it when things go smoothly, and we appreciate you recognizing their efforts. If you ever need anything else, just give us a shout. Keep on cruising!


DY
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DEXTER Y.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
verified customerVerified Customer
10
Category: Service
Ford Service
My Appointment was on time and went fast while I waited!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 07/13/2025 01:44 PM

We appreciate you taking the time to share your experience, Dexter! It's always great to hear that appointments are on schedule—time flies when you're having fun, or in this case, getting things done. We're glad you found the process efficient. If you have any other feedback or need assistance in the future, we’re here for you!


Verified Customer
Hayden, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
9
Category: Service
Review
Everthing worked out fine.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 07/11/2025 04:17 PM

It's great to hear that everything worked out fine for you! At Mike White Ford, we aim to keep things running smoothly—kind of like a well-oiled engine. If there's anything else we can help you with in the future, don't hesitate to reach out. Happy driving!

Employees worked with

DH
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DENIS H.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Category: Service
The repair was cheap & a pleasant surprise!
We experienced a horrible noise coming from the front axle of our F 150 2017 4x4. I knew it be easily over $1,000 if it were the IWE’s that needed to be replaced. However, the technician found it was a vacuum valve that was failing that was causing the IWE,s to not fully engage. I walked out paying under $150.00!!! And a free car wash! Thank you Mike White Ford!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 07/11/2025 12:25 PM

Thanks, Denis! We're glad to hear that we could tackle that noise without sending your wallet into a spiral! It's amazing what a little detective work and a vacuum valve can do. Who knew a small component could save you from an axle-sized bill? we are so happy we could help. If you have any more automotive mysteries or just need another wash, you know where to find us. Happy driving!

Employees worked with

CR
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CARLY R.
Hayden Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Category: Service
Ford expedition
They were able to come to my work and fix the issue with my car. Very professional.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 07/11/2025 12:26 PM

We're delighted to hear about your positive experience, Carly! Our team loves the chance to play car doctors, even if it means making house calls at your workplace. It's great to know they handled the situation with professionalism. If your car ever needs another magic touch, don't hesitate to call on us again!


WM
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WILLIAM M.
Hayden, ID
Ford F250
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/10/2025
verified customerVerified Customer
9
Category: Service
Remote Diagnostic code check appointment
Waited a week for the appointment, unfortunately, the service group ran behind and had to cancel. So, waiting another two weeks. Fully understand service challenges, having spent a lifetime in the service and collision repair industry.
Hoping a slot opens up before the next schedule appointment.
Service Rep, Carter, was good about providing status and follow up. Thanks!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 07/10/2025 07:51 PM

We're sorry to hear about the scheduling hiccup, William; your patience and understanding is appreciated more than you know! We know that waiting can be frustrating. We’re actively working to improve our timelines and will keep our fingers crossed that a slot pops up before your next appointment. We're glad to hear Carter kept you informed; we’ll make sure he receives the praise he deserves for being a star in this situation. Hang in there, and we’ll do our best to get you back on the road pronto!


DM
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DENNIS M.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Category: Service
Very good service.
Don, your service representative, was very helpful and explained everything very clearly.
Answered all my questions. Very friendly and cordial.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 07/09/2025 11:28 PM

Thanks so much, Dennis! It sounds like Don really hit it out of the park with his service! We're glad to hear that he not only provided clear explanations but also made you feel comfortable asking questions. We believe a friendly approach can make all the difference. If there's anything else you need, don't hesitate to reach out!


JW
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JASON W.
Rathdrum, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Category: Service
Awesome Service
Mobile Service is awesome saves me so much time and Hassle. It is so easy to schedule an appointment and they always show up on time.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 07/09/2025 02:50 PM

We’re glad to hear that our mobile service has been a time-saving superhero for you, Jason! It’s great to know that scheduling is a breeze and that our team shows up like clockwork. We’re all about making your life easier; you just sit back and enjoy the extra time you’ve saved!


MA
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MITCHELL A.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Category: Service
Bronco service
Mike White ford is always fair, efficient and the employees are outstanding for sales and service.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 07/08/2025 11:18 AM

We appreciate your fantastic comments, Mitchell! It's great to hear that our team has hit the mark with their excellent service. We aim to keep things running smoothly here at Mike White Ford, and your feedback confirms that we're on the right track. If there's anything more we can do to enhance your experience, feel free to let us know.

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Category: Service
We value the convenience and quality of service.
Mobile service at our home, or vehicle pickup and return are most valuable. We highly recommend Mike White Ford's service system.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 07/08/2025 11:19 AM

We appreciate your endorsement of our mobile service and vehicle pickup and return options. We get it—who doesn’t love the convenience of having their car pampered while they kick back at home? Your satisfaction is our fuel, and knowing that our service is hitting the mark makes our day. Thanks for taking the time to recommend us!


JH
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JEFFREY H.
Harrison, ID
Ford F350
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/07/2025
verified customerVerified Customer
0
Category: Service
Truck not fixed
Truck has been in 2times for egr and not fixed .
Truck was in 2 times for wipers.
Rain sensor’s and not fixed
Got in to the screen and just turned them on . And I don’t like paying 138 .00 for a 55.00 air filter filter
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