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Mike Morgan Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,318 Reviews)
66
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
74
Total ReScores
4.6
ReScore Average
66
Net Promoter Score ®

Business Details

About

Mike Morgan Hyundai is located in Shreveport, LA. Our website is a great place to order Hyundai parts, and make a service appointment online, or call us today with questions! Our service technicians are here to help with all our your vehicle maintenance needs. Mike Morgan Hyundai is located in Shreveport, LA. Our website is a great place to order Hyundai parts, and make a service appointment online, or call us today with questions! Our service technicians are here to help with all our your vehicle maintenance needs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(318) 688-8733

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
8747 Business Park Drive Shreveport, LA 71105
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,318 Reviews)

PE
gravatar
Patti E.
Zwolle, LA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/02/2024
0
Category: Service
2024 Hyundai Santa Fe Transmission Issue
Had a wonderful experience with my purchase of my 2024 Hyundai SANTA FE Calligraphy on May 23, 2024, but on July 11, 2024 the transmission "blew" for a better word and left my family and me on 49 going to Lafayette with my 2 grandchildren in the car at Forest Hill. Called Mike Morgan First since I had just paid my first note. Spoke with my salesman who was very sorry and gave me the number for tow. They brought me to the nearest Hyundai which was in Alexandria, Giles Hyundai. It is still there and we are almost at 8 weeks. During this time I have spoke to my salesman Zack Fuller at Mike Morgan and he seemed very concerned and even called Giles to see what was the progress, but it ended there. The dealership never called and see how things were going, if I needed help with the recall of the Hyundai or even ensure I get a transmission. At this point I want a "buy back" of my Santa Fe. I don't trust this vehicle even with a new transmission and I am scared to death to get on the road by myself. I have had such horrible time with Hyundai USA trying to even talk to my case manager is a joke. If I can give anyone any advice don't buy from Mike Morgan. Once you drive off.....you are forgotten. You pay almost 50K for a car and mine is seating in a parking lot in Alexandria.....
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