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Merlin Complete Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(35 Reviews)
89
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
2%
3 stars
<1%
2 stars
2%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

Your vehicle should stick with you through thick and thin.
Life is better without constant car payments or unexpected vehicle problems.
We want to solve your vehicle problems before they happen. Our locally owned and operated shop provides all the preemptive auto repair and maintenance services you need for your vehicle to last you Your vehicle should stick with you through thick and thin.
Life is better without constant car payments or unexpected vehicle problems.
We want to solve your vehicle problems before they happen. Our locally owned and operated shop provides all the preemptive auto repair and maintenance services you need for your vehicle to last you longer and farther. ...more

Categories
Auto Repair, Tire Sales and Repair, Auto Maintenance
Contact
(815) 439-9200
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
14120 US-30 Plainfield, IL 60544
Get Directions
Merlin Complete Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(35 Reviews)
Write a Review
Recent Reviews
Verified Customer
Plainfield, IL
GMC Acadia
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/14/2025
verified customerVerified Customer
8
Oil change and tire rotation
Reliable service
Verified Customer
Plainfield, IL
Kia Sedona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Oil change
Super fast oil change and brake light repair.
AN
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ANGIE/LINDSEY N.
Plainfield, IL
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
9
Did an awesome job on my car .
Have been going here for 15 years.
Always do top notch work.
BS
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Bill S.
Plainfield, IL
INFINITI G35 Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Kurt and team are fantastic!
Kurt and the team always take care of our vehicles. We have one with 229k miles and going strong with the help of the Merlin folks. Thank you!
Verified Customer
Plainfield, IL
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
9
Brake & Dome Light replacement
Quick light replacement got me back to my work week. I always receive good communication and timely repair work.
GG
GREG G.
Plainfield, IL
Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
8
Always satisfied
I have been a longtime customer of Merlin’s they have always been professional and fair . If something happens that is not there fault, parts extra work needed to repair or being very busy they have always made it right . And more importantly I trust them.
AM
ANTHONY M.
Plainfield, IL
Volkswagen Beetle
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
9
They were able to get me in immediately and handle the repair
I needed some minor service, called in, and they were able to handle immediately and the cost was less than I expected
CE
CARRIANNE E.
Plainfield, IL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Great friendly and knowledgeable mechanics
Easy scheduling , even canceled and was kind enough to reschedule when it was better for me. We had lots of questions and all were answered. In and out and driving smoothly. Thank you!!!
HE
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HARRY E.
Plainfield, IL
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Excellent and prompt service
Beat service, very professional, very clean and organize shop, we have been customers for more than 10 years, highly recommended.
DW
DORIA W.
Plainfield, IL
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Awesome service
Quick and efficient service. Always polite and helpful. Been working with Kurt and team for several years now and have never been disappointed. Recommend to all my friends!!!
MP
MICHELLE P.
Plainfield, IL
Mitsubishi Eclipse Cross
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Oil change
In and out with an oil change
Verified Customer
Plainfield, IL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Always exceptional service.
Not many shops like this around anymore. I really trust these guys.
Verified Customer
Plainfield, IL
Buick Lucerne
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/29/2025
verified customerVerified Customer
2
No thank you
The person running the desk was very short with me like he was doing me a favor. No thank you or nothing after paying, customer appreciation goes a long way.
RS
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Rodger S.
Plainfield, IL
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Knowledge & friendly
Everyone is friendly & knowledgeable
RP
RYAN P.
Plainfield, IL
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Oil change
Kurt and the boys at the Plainfield Illinois shop are awesome. They always tell me they will try but they always come through
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