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Merlin Complete Auto Care

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(13 Reviews)
100
Write a Review
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Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Your vehicle should stick with you through thick and thin.
Life is better without constant car payments or unexpected vehicle problems.
We want to solve your vehicle problems before they happen. Our locally owned and operated shop provides all the preemptive auto repair and maintenance services you need for your vehicle to last you Your vehicle should stick with you through thick and thin.
Life is better without constant car payments or unexpected vehicle problems.
We want to solve your vehicle problems before they happen. Our locally owned and operated shop provides all the preemptive auto repair and maintenance services you need for your vehicle to last you longer and farther. ...more

Categories
Auto Repair, Tire Sales and Repair, Auto Maintenance
Contact
(815) 439-9200
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
14120 US-30 Plainfield, IL 60544
Get Directions
Merlin Complete Auto Care's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(13 Reviews)
Write a Review
Recent Reviews
BD
BRIAN D.
Plainfield, IL
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Great service.
When I callederlins for the work I needed I talked with Kurt. He was upbeat, courteous and helpful in understanding the work I requested, oil change, tire rotation and sensor replacement. I let him know his response was refreshing and friendly unlike other nearby repair shops. After dropping my truck off and getting the work done the they found a defective torsion bar, called me with a price for repair, I agreed to do it, and they completed the work early in the same day. Great work while I saved over $200.00 compared to car dealers and other estimates. I recommend this Merlins for vehicle maintenance and repair. Great service and prices. Ask for Kurt to set up your work needed. They do what they say here. Excellent business.
TC
TONY & CHRISTY C.
Plainfield, IL
Ford Transit Chassis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Best prices easy interaction AAA+++
Best price in town. Very easy to deal with. No nonsence!
Verified Customer
Plainfield, IL
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Kurt was very professional, thorough and informative. His prompt response time will make me a repeat customer.!
Prompt service and quality workmanship. A top-notch outfit.
Verified Customer
Plainfield, IL
Honda HR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Rusted plate screws
My experience with at Merlin in Plainfield was excellent. The staff was friendly and fixed my problem quickly and reasonably
RD
RICO D.
Plainfield, IL
Dodge Challenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Honest and does great work
I've been taking my family's cars to Merlin's for a couple of years now and they always do great work with diagnosis and repairs. But what keeps me going there is their honesty. They've been truthful on multiple occasions where I asked them to check out what I thought might've been a problem, but turned out there wasn't one.
DM
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DEVAUGHN/CHIP/KAREN M.
Plainfield, IL
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Excellent & Honest
We trust Merlin’s when servicing our cars. Fair pricing and very honest.. They always have coupons to help with cost.
TO
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TIM O.
Plainfield, IL
Chevrolet Blazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Oil Change
For over the last ten years I"ve taken my autos to the Plainfield Merlin shop. Kurt always gives us excellent service with fair estimates and a timely estimate for repairs. No need to go elsewhere. Thankyou Kurt!
GB
Gary B.
Plainfield, IL
Kia Cadenza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Great service
Excellent service both with mechanical performance and reliable technical expertise.
AM
ANTHONY M.
Plainfield, IL
Volkswagen Beetle
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
9
Oil change and additional questions related to scheduled maintenance
Excellent service and thorough explanation
RG
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RITCHIE/ANGELINE G.
Plainfield, IL
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Great Service!
The team had my car fixed in an adequate amount of time. Very helpful and friendly environment. I would recommend to family and friends.
DB
DENISE B.
Plainfield, IL
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Great service! Extremely nice team!
Kurt, Kevin, & team are remarkable! Great service, fair prices, honest, & so nice! I’ve been a customer for 20 years, they will always get my business!
RG
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RITCHIE/ANGELINE G.
Plainfield, IL
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
They were very friendly and professional.
The team was great, they were able to fix my problem with the vehicle.
RT
RYAN T.
Plainfield, IL
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Great service and staff
Great staff and service.
Displaying all 13 Review
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