quite rude they took my money and refused to work on my car, when i came back to talk to the manager he just kicked me out i had the recipes and he said he didn't get paid an told me to leave, but they charged me still, I'm confused to why he couldn't finish the job or at least give me my part back. I'm sure they are great at what they do but this was quite ridiculous, I lost about $300 for the manager to break my wheel and wont do anything about it.
MN
Michelle N.
Carpentersville, IL
06/24/2023
0
STAY AWAY
DO NOT TRUST THEM! SCAM ?. I brought my 2014 Chevy Traverse in several times to have a specific check engine light issue fixed. It would shut down my engine, say engine power reduced, service stabilitrak, etc. I trusted Humberto (owner) when he said wheel bearings were the problem and I paid him a lot of money. A couple months later and the issue remainded and got worse and was potentially fatal. My car turned off on several occasions with my 4 daughters in the car!!! I brought it back to him several times to fix the problem, each time he told me nothing was wrong, even when I brought him the printed out code from auto zone. In addition to that, he charged me $265 to change one headlight. The other one went out a week later and Jiffy lube replaced it in 5mins for $42. I didn’t even get out of my car. I’m a single mother that was scammed for being trustworthy. Stay away!!!
Pauline said they did the work they said they were going to do, they were very efficient, they were dependable, they were friendly, and they have done the work very well. She added that she is very happy with the work she had done there, they treat their customers with respect, the work has been done very well, and very timely. She said that what they promise what they give her.
Spoke with Sue. She said the gentleman that runs the business is honest and right to the point. He will tell the customer what is coming up to be fixed. She said he is helpful and informative and they have always been real satisfied.
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