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Marshall's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,133 Reviews)
99
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
99
Net Promoter Score ®

Business Details

About

Marshalls Automotive specializes in the maintenance, and repair of almost all Domestic and Import vehicles. We pride ourselves in providing the very best workmanship, convenience and value to our customers. At our shop, we provide bumper to bumper service of old and new vehicles, and we are equipped with the knowledge and tools to do so. Marshalls Automotive specializes in the maintenance, and repair of almost all Domestic and Import vehicles. We pride ourselves in providing the very best workmanship, convenience and value to our customers. At our shop, we provide bumper to bumper service of old and new vehicles, and we are equipped with the knowledge and tools to do so. It is our goal to become your dealership alternative. ...more

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(541) 548-5239

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
2110 S Highway 97 Redmond, OR 97756-8871
Marshall's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,133 Reviews)

RC
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RON C.
Terrebonne, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Oil change
Fast

GF
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GERETTE F.
Redmond, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Love these Guys
I have been taking my vehicles to see Lance and his crew for years and have always been totally satisfied. They are professional and trustworthy!

BP
Brad P.
Oregon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Brad said they were accommodating and they called when it was ready. He needed one thing done and they were willing to put it on. He said he appreciates them.
Recommended

DH
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DAN & TINA H.
Redmond, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Outstanding quality
Marshalls is fantastic

NE
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Neil E.
Powell Butte, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
10
service with a smile
The service I needed was supplied with courtesy, knowledge, and a smile.

RL
Roger L.
Oregon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
Category: Service
Roger said it was prompt and completely satisfactory, the price wasn't as prohibitive as he had thought.
Recommended

DT
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DAVID T.
Redmond, OR
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Lightning Fast Service
My trusty 2003 Dodge Ram PU left me stranded for the first time and required a AAA tow to Marshalls. Next available appointment was 3 weeks out, but Marshalls accepted the vehicle and promised to work on it if there were any cancellations. Two days later a diesel transfer pump was replaced and I was driving the pickup home with engine running great! I have used Marshalls in the past as well. They are a competent group with fair honest pricing. I am 70 tears old and have never experienced a better organization. Strongly recommend!

GO
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GARTH O.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Brakes done expertly
I took my 2001 F150 in for a partial tuneup a few months ago. When I picked up the truck, I was advised that I needed front brakes. I asked for an estimate so I could save for the work.

The work was completed in one day - final cost was right in line with the estimate.

I'll take the truck back in a few weeks to have a complete tuneup done. These guys are professional all the way around. Mechanic work is expensive - why not have it done by people you trust?

JX
Jay X.
Oregon
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
Category: Service
Jay said she had a really good day at the business. She would like to thank the business and says they do a really good job.
Recommended

PF
Paul F.
Redmond, OR
Cadillac Fleetwood
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Paul said they do a nice job.
Recommended

LS
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Lothar S.
Redmond, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
10
Check-engine light still comes on after about 13 minutes.
I picked up the car, and it now starts and runs smoothly. The "Check-engine" light still comes on when the thermometer shows about 180 degrees, and this is reproducible. Any idea what might cause this?

KM
Karisa M.
Oregon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Karisa said they always do a good fair job with no complaints.
Recommended

PS
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Peggy S.
OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
10
Great Job as always
As a single older woman, I appreciate Marshals' great work. They are trustworthy and loyal. I had to ask to be worked in due to scheduling conflicts. They were able to accommodate, and I surely appreciate it. They have been doing my work for years and I don't even live in Redmond.

LS
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Lothar S.
Redmond, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Top notch service as always.
We have been using Marshall's Automotive for as long (10 years) as we have lived in Redmond. I took our 30-year old VW in because two engine lights were on. Lance diagnosed the problem quickly and gave us an estimate for the cost of the repair. They fixed the car expertly and for the price they had quoted.

LS
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Lothar S.
Redmond, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Top notch service as always.
We have been taking our car to Marshall's Automotive for as long as we have lived here (10 years). Two engine lights were on. They diagnosed the problems quickly and fixed the 30-year old VW at a very reasonable price.
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