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Mark Martin Motors

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(419 Reviews)
91
Write a Review
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Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores™
5.0
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

Mark Martin Motors provides automotive service and repair in the Ephrata, PA and surrounding areas. Family owned and operated. Mark Martin Motors provides automotive service and repair in the Ephrata, PA and surrounding areas. Family owned and operated.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(717) 664-2222
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4126 Oregon Pike Ephrata, PA 17522
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Mark Martin Motors' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(419 Reviews)
Write a Review
Recent Reviews
MM
MIKE M.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
In for front breaks
It was very fast service and nice staff.
JE
JOSE E.
Ephrata, PA
GMC Sierra 1500
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/20/2025
verified customerVerified Customer
9
I was very pleased with my brakes and rotors as well as for the arrangements the manager and I made about the breaks and rotors.Mark Martin Motors is the place I recommend for making great deals for your next vehicle.
I was well pleased with the installation of my new brakes and rotors as well as the deal that the manager and I had made for the brakes and rotors.Mark Martin Motors is the place to go for a great deal on your next vehicle if your looking for honest salesmen and are willing to work with you for any issues you may have with your new purchase!
MM
MARIA M.
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Serpentine belt replacement
The service department was very quick and efficient in giving me an estimate to replace the serpentine belt on my 2016 wrangler. They completed the job in a very timely manner. Not to mention that they were very courteous and friendly. Will definitely be going back.
ML
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MIKE L.
Leola, PA
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Pront service
I will keep on coming back for their service. Treated me with respect. I love the excellence expertise that they provide..
Verified Customer
GMC Sierra 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Very understandable group of chaps
Had a 2021 gmc 2500 been in service for about 4 times and ask about getting me something reliable and honest like truck and walked me through the process thanks Mike and Josh for working with me
DC
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DAVE C.
Lititz, PA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Service
The service department is great to work with. They go above and beyond to assist you with your maintenance needs.
DF
DANA F.
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Exceptional sales and service
Mark Martin Motors has truly exceeded my expectations when it comes to both vehicle sales and service. The entire team is knowledgeable, friendly, and goes out of their way to make the process smooth and stress-free. A special shoutout to Josh in the service department—he consistently does an outstanding job. . Highly recommend Mark Martin Motors for anyone looking for top-notch service and a great buying experience!
SH
SHAWN H.
Fredericksburg, PA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Shawn; 2019 Trail Boss
I bought the Trail Boss in October with just under 50,000 miles. The rear brakes started making noises in June according to my wife, who primarily drives the truck. I took it for a drive and confirmed the rear brakes and rotors needed work. Long story short Cody advised me to bring the truck in to have the service team look at it. They replace the rear rotors and brake pads the same day while I waited and we’re willing to split the bill with me!
Needless to say, I am very happy and impressed with the customer service from the entire Mark Martin Team!
KE
KENTON E.
Akron, PA
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Oil change and new tires
The staff is courteous and explains very well what needs to be done.
GP
GEORGE P.
Manheim, PA
Chevrolet Silverado 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Great Service
Always met with great service
JB
JORDAN B.
Willow Street, PA
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
8
Inspection
Was able to get my vehicle in for an inspection quickly and also great customer service
OO
OWEN O.
Lancaster, PA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Lift kit
Purchased a 21’ Jeep Wrangler that already had a set of wheels and tires on it. Decided I’d like to keep the set I had on my trade in and the good folks at Mark Martin Motors said not only would they switch them out for me but they also do lifts, so I scheduled my lift the same day. Was given a very nice F-150 as a loaner car for 2 days and picked my Jeep after work. I cannot be happier with the way it all turned out. Would recommend MMM and Conquer Lifts to anyone who is looking for a car and a lift! Thanks again!


Owen Oree
PM
PHILIP M.
East Earl, PA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Great service
Had issues with my truck. The service department was very responsive when scheduling to get me in. They took care of all of my concerns and replaced what was needed.
EY
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ELIZABETH Y.
Birdsboro, PA
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Inspection
Quick thorough service. Staff is very helpful.
JS
JOE S.
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Service department
Excellent service from check in to check out.
Displaying Review 1 - 15 of 419 in total
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