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Mackert Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(569 Reviews)
97
Write a Review
Schedule Appointment

Score Details

5 stars
91%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores™
5.0
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Mackert Automotive is your local auto shop serving the GIG HARBOR, WA area. Give us a call for your automotive needs. Mackert Automotive is your local auto shop serving the GIG HARBOR, WA area. Give us a call for your automotive needs.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(253) 851-3307
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
closed
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3416 B 57th St Ct Nw Gig Harbor, WA 98335-3307
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Mackert Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(569 Reviews)
Write a Review
Recent Reviews
BK
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Brian K.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Absolute professionals
Trustworthy professionals.
Mackart has performed repair service for my older truck previously. On this occasion they were unable to perform the repair. In true Mackart professionalism, at no cost, they diagnosed the problem and recommended a reputable shop that could undertake the repair.
Much appreciated and deserves your consideration for your automotive repair needs.
WM
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William M.
Gig Harbor, WA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Great People!
Excellent fast service! Great mechanics!
Verified Customer
Bremerton, WA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Mackert is always great
They did a great job and for a reasonable price as always. Easy to work with and schedule.
DB
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Dave B.
Gig Harbor, WA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Quality Service
Quality service with integrity: Recommended repairs are what is only necessary and done well!
JC
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Jerry C.
Gig Harbor, WA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
Mr C
As always! They provide great service and communication. Very trustworthy business.
MS
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Marcus S.
Gig Harbor, WA
Acura 3.5RL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
The best automotive shop in town
Mackert performed an electrical diagnostic. Kept us in the loop. Took care of us well. Better than fair pricing and quality mechanics.
VK
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Victor K.
Gig Harbor, WA
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Repair of 2002 Tahoe
Excellent service.
LW
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Linda W.
Gig Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Great service!
Everyone was very friendly and professional! Thank you!
LW
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Lorie W.
Gig Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
10
Z maintenance
I’ve been taking my 22 year old Z to Mackerts for maintenance for many years now. Truly appreciate them taking good care of her! Always done in a timely manner. Highly recommend them. Thank you, Chris and your team.
JE
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Joanne E.
Gig Harbor, WA
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
2013 Yukon
Mackert Automotive took good care of our 2013 Yukon . Kept us informed on work that needed to be performed to get us back on the road .
Courteous and professional !
Highly recommend !
HJ
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Hannah J.
Fox Island, WA
Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Saved from a BIG BILL
I was quoted over $2,400 in needed service at a major car service center in our area as I checked out from an oil change. Pictures were shown of the areas needing immediate attention. I took the laundry list to Mackert to get a second opinion and they came back with a very different story...Yes. Some things just need to be done, but customers are grateful to Mackert for a fair deal.
Thanks so much for taking care of your customers! It's why we keep coming back!
PP
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Paul P.
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
total car inspection with needed repairs & maintenance
thorough, fast, friendly
SH
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Susan H.
Gig Harbor, WA
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Gas cap replacement
Quick, friendly service. Problem was looked at immediately and within in an hour I had a new gas cap installed. Thank you!!
CZ
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Chris Z.
Gig Harbor, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Always great service!
Thorough, timely and a good value.
JC
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Jannine C.
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Great service at a competitive price.
Very trustworthy shop. Friendly, great quality work, communicative, and pricing is competitive. Won’t go anywhere else!
Displaying Review 1 - 15 of 569 in total
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