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Mack Alger Firestone

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(825 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Mack Alger Firestone, we are proud to say it that we have been providing the Grosse Pointe, St. Clair Shores and the Eastside areas with unprecedented auto service since 1964! We provide complete auto repair and maintenance as well as carry a full line of quality tires. We will help you get back on the road quickly in your time of need. Mack Alger Firestone, we are proud to say it that we have been providing the Grosse Pointe, St. Clair Shores and the Eastside areas with unprecedented auto service since 1964! We provide complete auto repair and maintenance as well as carry a full line of quality tires. We will help you get back on the road quickly in your time of need.

Categories
Auto Repair, Tire Sales and Repair, Firestone Repair Shop
Contact
(586) 771-7050

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
22025 Greater Mack Ave Saint Clair Shores, MI 48080-2306
Mack Alger Firestone's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(825 Reviews)

Verified Customer
Harper Woods, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
They stand behind their service and installations
Battery installed 6 months prior was deemed to be faulty. It was replaced free of charge quickly, efficiently, professionally.

CA
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COLLEEN A.
St. Clair Shores, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Awesome Service
The service is professional and in a timely manner. The guys are friendly and I am thankful to have been referred to trustworthy service by Raleigh.

DD
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DAVID D.
Grosse Pointe Farms, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
9
Tire replacement
Great service

CP
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CHARLES P.
St. Clair Shores, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Best In The Area
Mack Alger Firestone is always professional, thorough and reasonably priced. I've never had to wait more than a day or two even on larger repairs. This is the only place we trust with our vehicles and for good reason. Pay for quality work, get quality results.

BN
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BARRY N.
St. Clair Shores, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
Tire repair
As usual great service. Had a slow leak in my tire and it was repaired and I was on the road in about an hour.

JM
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JOE M.
Grosse Pointe Farms, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
10
Runs like new
My Escape had a bad vibration in drive and squealed terrible in reverse. Problems fixed and running like new.

Verified Customer
Grosse Pointe, MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/18/2024
verified customerVerified Customer
9
fixed the tire quickly
they figured out what the problem with the tire was and repaired it.

DR
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DAVID R.
Grosse Pointe Farms, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
verified customerVerified Customer
10
Always prompt
We are always happy with the responsiveness of the staff.

DN
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DAWN N.
St. Clair Shores, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2024
verified customerVerified Customer
10
great service thank you??
Towed my car on Saturday had my car fixed and done Monday afternoon! Very friendly and helpful! Very efficient! Thank you so much ?

MO
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MARK O.
Grosse Pointe Farms, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
10
Trustworthy
I am a repeat customer. On at least three occasion I have been told I really didn't need the service I asked for (new brakes, etc.) So when they say I do need something, I believe them.

DP
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DEMETRIOS P.
St. Clair Shores, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2024
verified customerVerified Customer
10
Vehicle misfiring
Steve has been helping my family for years and they always treat me like family. My daughter was in for Thanksgiving when her car broke down. The Firestone team went above and beyond to get her vehicle back, correctly fixed, in time for her to drive back to Grand Rapids. Steve and Bill went the extra mile to insure my daughter was safe to drive cross state in the winter.

MJ
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MARY JO J.
Grosse Pointe Farms, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
10
Great Service Always
This is a business that really means it when they say they value their customers! Wonderful service, fair prices and honesty! Thanks!

Verified Customer
Grosse Pointe Farms, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2024
verified customerVerified Customer
10
Steve and Bill fix our cars as if they were theirs. They are both very knowledgeable. They do not fix your car so it works for a while and they you'll need more service. They fix it well!!!!!
Steve & Bill have never disappointed us. Always excellent service and repair. Dr Joe and I have recommended Firestone on Mack to many & all have been very satisfied.

KE
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KERRY E.
Grosse Pointe Farms, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
10
Best Auto Service
Mack Alger Firestone has what other small businesses need--Great customer service. Beyond that they are fairly priced and provide excellent auto repair and maintenance services.

GL
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GARY L.
Grosse Pointe Farms, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2024
verified customerVerified Customer
10
Got me in and out for what I needed!
This is the only place to go for a fair analysis, a fair price, everyone friendly, and most importantly total confidence in their service which is rare these days!
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