Business Solutions
SureCritic / Lumpp & Sons Inc.
business image

Lumpp & Sons Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,772 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
1.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(630) 324-6394
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 8:00 PM
Tue
8:00 AM - 8:00 PM
Wed
8:00 AM - 8:00 PM
Thu
8:00 AM - 8:00 PM
Fri
8:00 AM - 8:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
670 Vandustrial Dr STE 5 Westmont, IL 60559-2774
Get Directions
Lumpp & Sons Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,772 Reviews)
Write a Review
Recent Reviews
MG
gravatar
MIKE G.
Lisle, IL
Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Quick Efficient Service!
I've been going to patrick more than 16 years and will go only to him. Trust means everything to me, and I trust Patrick, he always does what's right by his customers.
KN
gravatar
KEN N.
Downers Grove, IL
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
Took it in for my A/C
Turns out it was my compressor. He checked out the rest of my system
I am good to go!
DG
DENNIS G.
Willowbrook, IL
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Always professional and honest m
Excellent service as always
BH
gravatar
BRAD H.
Downers Grove, IL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Air conditioner service
Excellent service as always!!
JB
JUDI B.
Downers Grove, IL
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Great trustworthy service!
Great Service you can trust!
LM
LYNN M.
Willowbrook, IL
Ford Taurus X
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Excellent service
Always excellent service at fair prices
Verified Customer
Downers Grove, IL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Outstanding Service
Outstanding service. Patrick Lump is the best
EO
gravatar
ED O.
Darien, IL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
Great reliable service.
I have never been disappointed in the people or work done. The is done correctly every time. Best place to take my cars.
HS
HANK S.
Lemont, IL
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Trustworthy service
Lumpp and Sons does quick and efficient service with fair charges.

Good communication and trustworthy work.
MT
gravatar
Michelle T.
Willowbrook, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/30/2025
0
I do not recommend Lump & Sons
I don't recommend them. Not once did anyone tell me there was going to be any type of cost until they brought my car up front. I didn't sign any paperwork giving permission to do anything to my car. That's pretty crappy!!! And unprofessional. I'm a former automotive manager, and if one of my employees did something like that. We'd be eating the cost. You can't just assume someone wants or can afford the service at the moment. I'd like a refund, for being lied. I was told if anything needs to be removed off the car to help diagnostic the issue they would let me know. I was in the waiting room the whole time. They can make a wrong thing right.
KV
KEN V.
Willowbrook, IL
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Great Service
They do good, honest work while taking a reasonable amount of time. But it's okay to wait in their lobby because there's a dog!
JP
gravatar
JOHN P.
Downers Grove, IL
Acura TLX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
verified customerVerified Customer
10
Always exceeding expectations
I’ve been taking my car to Lumpp’s for service since I bought it 6 years ago. They take the time to go bumper to bumper to check everything out and fix what’s needed.
Verified Customer
Lombard, IL
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
verified customerVerified Customer
9
The best
Thanks, always the best place to take my car!
BG
gravatar
BERNARD G.
Westmont, IL
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
The best
The best car repair in Illinois. Expert service at a reasonable price. Can't be beat.
JM
JEFF M.
Westmont, IL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Excellent Service
Knowledgeable. Knew exactly what I was talking about. Took care of issue. Will be coming in soon for some small problems I see. Thanks so much?
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.