Welcome to Love Field Auto, proudly providing expert auto and light truck repair, and maintenance services to customers of the Dallas area.
We begin by offering a host of FREE services, including on-line auto maintenance schedules for your car or light truck, followed up with friendly reminders that let you know when your car is due
Welcome to Love Field Auto, proudly providing expert auto and light truck repair, and maintenance services to customers of the Dallas area.
We begin by offering a host of FREE services, including on-line auto maintenance schedules for your car or light truck, followed up with friendly reminders that let you know when your car is due for service. It has never been easier or more convenient to keep your car or truck in top shape.
We also take the time to explain every job, and always provide you with an estimate in advance. You can be assured that our technicians have been trained to repair your vehicle - old and new alike - the very first time. And we always use the right parts for your vehicle.
Our friendly staff invites you to schedule an appointment for your next scheduled maintenance or repair. We are a full service shop and can handle both your basic requirements and your ultimate performance needs. From batteries, to brakes, to tune-ups — let us make sure your vehicle is reliable and safe.
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Verified CustomerHi Deshon, thank you for the review. Every warranty/insurance company operates differently. Every one requires something different. We communicated every update as it came. We were working as diligently as we could and were able to minimize the communication to the extended warranty company into 2 emails. Yes, you were ahead of us and were contacting them directly. This helped speed the process up. Had you not been in contact with them, we would have still handled it within 2 emails. We apologized for not being equipped to provide detailed specs like the dealer. However, we did communicate our tech findings and provided that to you in the invoice. We let you know what compenents on your vehicle that were in good condition and what repairs your car needed and still needs.
However, their documentation and communication need improvement. I came in for a comprehensive check-up and, while they found the issues, they couldn’t provide an itemized list of what was inspected. This makes it hard to track the condition of my car over time.
I also had repeated issues getting documents sent to my warranty provider. Prices and inspection details changed once I mentioned my extended warranty, and I only found out from the provider—not them—that my signature was required to process payment.
Good mechanics, but the lack of transparency and follow-through was frustrating.