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Lithia Hyundai of Odessa

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(544 Reviews)
74

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
23
Total ReScores
4.7
ReScore Average
74
Net Promoter Score ®

Business Details

About

Lithia Hyundai of Odessa is your premier Odessa, TX Hyundai dealer. Call us today to schedule your next visit! Lithia Hyundai of Odessa is your premier Odessa, TX Hyundai dealer. Call us today to schedule your next visit!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(432) 368-6700

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
5000 John Ben Shepperd Parkway Odessa, TX 79762
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(544 Reviews)

RH
gravatar
Richard H.
Tucson, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/21/2026
0
Category: Service
Having car serviced at this dealership
This must be the worst Hyundai dealership in the country. Their service department has had my 2025 Santa Fe for over 2 1/2 months. I can’t get it back. The battery had to be replaced and nothing. I call their service manager Eric Gonzalez and he rarely if ever returns the call. I’m close to calling the Odessa PD and reporting the car as stolen. I live in Tucson and maybe they just don’t care. I would definitely think before buying a car here or having it serviced here.
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