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Larry H. Miller SW Hyundai Albuquerque

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,574 Reviews)
78
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
167
Total ReScores
4.8
ReScore Average
78
Net Promoter Score ®

Business Details

About

Larry H. Miller SW Hyundai Albuquerque is staffed with certified technicians who provide quality Hyundai repair and maintenance. Larry H. Miller SW Hyundai Albuquerque is staffed with certified technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Car Maintenance
Contact
(505) 265-2277

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Mountain Time (Us & Canada)
8800 Lomas Blvd NE Albuquerque, NM 87112
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,574 Reviews)

VC
gravatar
VALERIA C.
Rio Rancho, NM
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/21/2024
0
Category: Service
Service department is a joke
Story of our car held hostage for MORE THAN TWO WEEKS without a shred of communication from the hyundai service department.
We took the car in for a recall on August 8th, a Thursday.
The same evening we receive a call in which they explain that there is a damage to the manifold, that they have to order the part and that it will take a couple of more days.
We called on Monday 12th August to get updates, we were told that the car will be ready on Tuesday or Wednesday.
Wednesday evening we call again, but receive no answer.
On Thursday we receive a message saying that the part will arrive the next day and that the machine will be ready on Friday (August 16).
We receive no communication of any kind for three days, the following Monday (August 19th) we call again and are told that the car will be ready the following day.
On Tuesday we receive a message saying that the piece has not yet arrived but that it will be ready by Wednesday evening.
On Wednesday Aug 21, around 3pm, we text them to have a confirmation. The answer is “we emergency ordered it yesterday hoping it would show up today. Unfortunately it did not show up. My department told me it will come in tomorrow by 4pm. Which means it will be done by Friday”.
This is a never ending nightmare, stay away from this place.
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