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Langdale Hyundai of South Georgia

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,311 Reviews)
78
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
43
Total ReScores
4.2
ReScore Average
78
Net Promoter Score ®

Business Details

About

Langdale Hyundai Of South Georgia is conveniently located in Valdosta, GA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Langdale Hyundai Of South Georgia's factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set Langdale Hyundai Of South Georgia is conveniently located in Valdosta, GA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Langdale Hyundai Of South Georgia's factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(229) 241-2880

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
4001 North Valdosta Road Valdosta, GA 31602
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,311 Reviews)

JL
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Johnny L.
Naylor, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2024
10
Category: Service
Outstanding Customer Service - Top Notch!!!
Brandon Stephens, Sales Mgr, provided "Outstanding" Customer Service! Recently, Brandon purchased my vehicle for his firm within 4-hours (without a new vehicle purchase) at an agreed upon price. My sale and his purchase transaction was completed timely and exactly as noted on our sale/buyers contract terms. Brandon's vast sales, personnel skills/managerial expertise are self-evident...as he is a straight forward and very honest individual..."his word is his bond!" I will continue business with him...anyone seeking to sale or purchase a vehicle...I HIGHLY RECOMMEND YOU -- Go Talk with Brandon!

PW
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Penny W.
Valdosta, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/05/2023
0
Category: Service
Customer of 2023
I had spoke with Brandon the manager on a situation I was having with my car that I purchased on April8th and he gave me the bull crap line on June 28 if I bring it to them and let them put on the diagnostic machine and they found the problem I would be covered no problem or if nothing they can fix they would send to Volkswagen. So I bring my car to Hyundai on 7/3 and told them about the light and that my car was jerking. Maintenance was so ready to get off on the 4th they lied said it didn’t jerk on them nor no detection. So when I pick it up and Thales person drove it around he even said the car jerked with him and as soon as I turn out the parking lot light come on. So I had appointment with another dealer that found the problem called Brandon and he stated he’s not paying and didn’t try to accommodate me as the paying customer that I was three months ago when you wanted my service. So I say hell to the Nall t Langdale Hyundai

NR
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Norma R.
Valdosta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Everything good
Everything good
Stephanie A. from Langdale Hyundai of South Georgia responded on 04/08/2022 05:35 AM

We just want to say thank you for taking the time to complete our survey! We are committed to improving your experience, and we take your feedback very seriously. We appreciate the 5 star survey and we look forward to seeing you back!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com

WR
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Willer R.
Lake Park, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great going forward
Next service will be just as great.
Stephanie A. from Langdale Hyundai of South Georgia responded on 03/31/2022 06:07 AM

We just want to say thank you for taking the time to complete our survey! We are committed to improving your experience, and we take your feedback very seriously. We appreciate the 5 star survey and we look forward to seeing you back!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com

Verified Customer
Douglas, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/30/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
I love my Hyundai, this is my 4th one but….
Our car was serviced quickly, Other than a disappointing check in, I was satisfied with our service. We had made an online appointment that never reached the in house computer, so there was no record of our appointment, we had the text verification on our phone. After a smirk and rolling eyes by the customer service, our car was served and the rest of our visit was great.
Stephanie A. from Langdale Hyundai of South Georgia responded on 03/30/2022 06:18 AM

We just want to say thank you for taking the time to complete our survey! We are committed to improving your experience, and we take your feedback very seriously. I apologize but our on-line scheduler has not been activated and I am not sure how it would have even allowed you to set up an appointment. We are in the process of getting the scheduler set up and hope to have it running again within the next 30 days. Again, I do apologize for the inconvenience. Please contact me if you would like to discuss further or if I can assist you with setting up any future appointments. 

Thank you!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com

CK
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Caprice K.
Valdosta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great people
As always Alena at the service desk is very knowledgeable and friendly. She kept me updated on repairs, recalls and when the job would be completed. Unfortunately I’m moving from the area and will no longer be able to bring my car there for service.
Stephanie A. from Langdale Hyundai of South Georgia responded on 03/28/2022 07:37 AM

We just want to say thank you for taking the time to complete our survey! We are committed to improving your experience, and we take your feedback very seriously. We appreciate the 5 star survey and we look forward to seeing you back!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com

Verified Customer
Moultrie, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
verified customerVerified Customer
10
Category: Service
Service Representative
My Service Representative Was Very Professional

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/22/2022
Service Type: Repair
1
Category: Service
Review
Not A Place To Go
Stephanie A. from Langdale Hyundai of South Georgia responded on 03/22/2022 07:59 AM

We just want to say thank you for taking the time to complete our survey! We are committed to improving your experience, and we take your feedback very seriously. We appreciate the survey and hope you can let us know what we could have done better. We appreciate any feedback.

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com

DM
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Diane M.
Valdosta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Good customer service
Customer service was great they they greet you time you come in and they make you feel comfortable can you everything that's going on with your car at the time so they are really good car service people so I recommend them to anyone they have a Hyundai to get these service done good they are great thank you Renea callaway.
Stephanie A. from Langdale Hyundai of South Georgia responded on 03/21/2022 08:29 AM

We just want to say thank you for taking the time to complete our survey! We are committed to improving your experience, and we take your feedback very seriously. We appreciate the 5 star survey and we look forward to seeing you back!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com

AY
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Amy Y.
Valdosta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Quick Excellent Service
Made an appointment and was able to drop my car off. They called to let me know what I needed. No surprises. Very pleased with my service
Stephanie A. from Langdale Hyundai of South Georgia responded on 03/21/2022 08:28 AM

We just want to say thank you for taking the time to complete our survey! We are committed to improving your experience, and we take your feedback very seriously. We appreciate the 5 star survey and we look forward to seeing you back!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com

PA
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Princess A.
Jasper, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Y’all was quick
I will come back here everyday
Stephanie A. from Langdale Hyundai of South Georgia responded on 03/16/2022 10:31 AM

We just want to say thank you for taking the time to complete our survey! We are committed to improving your experience, and we take your feedback very seriously. We appreciate the 5 star survey and we look forward to seeing you back!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com

DW
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Donna W.
Valdosta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service
Great service from everyone
Stephanie A. from Langdale Hyundai of South Georgia responded on 03/16/2022 10:31 AM

We just want to say thank you for taking the time to complete our survey! We are committed to improving your experience, and we take your feedback very seriously. We appreciate the 5 star survey and we look forward to seeing you back!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com

EK
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Erica K.
Thomasville, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/15/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Oil change
My overall visit was great. Just upset that when I got there my air conditioner wasn’t making the noise it is and now that service has been done the noise it there.
Stephanie A. from Langdale Hyundai of South Georgia responded on 03/16/2022 10:33 AM

We just want to say thank you for taking the time to complete our survey! We are committed to improving your experience, and we take your feedback very seriously. I would like to get you back in for the noise you are hearing. When can we get you scheduled? 

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com

ZS
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Zachary S.
Helena, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Trunk issue
I went in and they fixed my trunk same day. My day started not being able to open my trunk and was good to go before lunch.
Stephanie A. from Langdale Hyundai of South Georgia responded on 03/09/2022 01:09 PM

We just want to say thank you for taking the time to complete our survey! We are committed to improving your experience, and we take your feedback very seriously. We appreciate the 5 star survey and we look forward to seeing you back!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com

CA
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Carole A.
Valdosta, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/22/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Service for two recalls
Scheduled very timely. Staff very friendly and accommodating. Service done in a timely manner. Check out was a breeze
Stephanie A. from Langdale Hyundai of South Georgia responded on 02/23/2022 01:31 PM

We just want to say thank you for taking the time to complete our survey! We are committed to improving your experience, and we take your feedback very seriously. We appreciate the survey and we look forward to seeing you back!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com

IM
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Iris M.
Jennings, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service!
Thank you for always taking good care of my needs. Been going there for years! Love my Hyundai!
Stephanie A. from Langdale Hyundai of South Georgia responded on 02/22/2022 07:22 AM

We just want to say thank you for taking the time to complete our survey! We are committed to improving your experience, and we take your feedback very seriously. We appreciate the 5 star survey and we look forward to seeing you back!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com
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