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La Paz Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,188 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

At La Paz Service Center, we provide full-service auto care for foreign and domestic vehicles. It is our goal every day to change the perception of our industry by providing automotive expertise, honesty and integrity. Our customers are our top priority. We focus on customer safety to ensure a safe drive; and top-notch, preventative At La Paz Service Center, we provide full-service auto care for foreign and domestic vehicles. It is our goal every day to change the perception of our industry by providing automotive expertise, honesty and integrity. Our customers are our top priority. We focus on customer safety to ensure a safe drive; and top-notch, preventative maintenance aimed at your vehicle’s performance and longevity. Our master technicians are committed to keeping you on the road and providing exceptional, quality repair along with expert advice, as needed. ...more

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(949) 362-8955

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
27812 Aliso Creek Rd #E-120 Aliso Viejo, CA 92656
La Paz Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,188 Reviews)

Verified Customer
Ladera Ranch, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
60,000 mile check-up
Service was excellent.
Steve B., Owner from La Paz Service Center responded on 04/24/2025 09:38 AM

Thanks for the high praise! We aim to provide excellent service that leaves a smile on your face, so it’s great to hear we hit the mark. If there's anything else we can do to make your experience even better next time, just let us know!


RM
RICK M.
Dana Point, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Great job again
Steve and the boys always do a great job
Steve B., Owner from La Paz Service Center responded on 04/20/2025 09:39 AM

We're glad to hear that Steve and the team have been hitting it out of the park! They certainly know how to keep standards high. Your support means a lot to us, and we appreciate you taking the time to share your positive experience. Here's to many more well-done jobs ahead!


CR
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CHRIS R.
Laguna Niguel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Got new brakes
La Paz Auto is the BEST!!
Steve B., Owner from La Paz Service Center responded on 04/17/2025 09:40 AM

We're delighted to hear that you think La Paz Auto is the best! It sounds like we’ve made quite the impression. If there’s anything specific that stood out during your visit, we would love to hear about it. It keeps our engines running smooth knowing we're hitting the mark!


Verified Customer
Laguna Niguel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
9
Oil change, transmissionnServuce
I did a nighttime drop off last night and Chris contacted me today to discuss a couple of the issues as a courtesy which I appreciated. Oil change was handled efficiently and also transmission fluid needed replacement along with-the filter and the gasket as there was a slight leak. they both had the courtesy to explain and respond to a couple of questions I had about future rotation of tires and they reassured me. They will let me know if the tires need to be rotated even if I did not ask them which is very helpful. I have been taking our vehicles there for over 20 years and I appreciate their service.
Steve B., Owner from La Paz Service Center responded on 04/17/2025 09:40 AM

We're glad to hear that your nighttime drop-off went smoothly and that Chris was able to chat with you about your vehicle's needs. It sounds like our team was on point with both the oil change and addressing that sneaky transmission fluid leak. That’s the kind of attention we strive for—keeping you informed and ensuring your car stays in tip-top shape! Twenty years of trusting us with your vehicles is no small feat, and it means a lot that you continue to choose us. We'll keep making sure you’re in the loop about those tire rotations, even if you didn’t ask—consider it our little automotive safety net!


LW
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LUIZA W.
Laguna Niguel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Time efficient , friendly and to the point !
Very professional , time efficient
Great service .
Steve B., Owner from La Paz Service Center responded on 04/17/2025 09:40 AM

We really appreciate your feedback! It's wonderful to hear that you found our team professional and efficient. We aim to keep things running smoothly so our customers can get on with their day. If you ever need anything else, don’t hesitate to reach out. Here's to more great service ahead!


Verified Customer
Aliso Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Always satisfied
I have been a client of La Paz for more than 20 years and I have come to know the team and trust their work. If you want top notch service then go to La Paz.
Steve B., Owner from La Paz Service Center responded on 04/14/2025 09:40 AM

It's fantastic to hear that you've been part of the La Paz family for over 20 years! Trust is no small feat, and knowing that our team has earned yours is truly rewarding. We appreciate your loyalty and hope to keep serving you with the same top-notch care as always. Here's to many more years of great service and friendship!


TE
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Ted E.
San Clemente, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
10
La Paz Service Center keeps my old truck on tje road
Honest, skilled, and friendly ... La Paz Service Center has been helping me keep my old cars on the road and performing well since I moved here in 1997. Went in this time expecting an expensive repair and I left owing only $170 and my truck running great. Thank you, YET AGAIN !!!
Steve B., Owner from La Paz Service Center responded on 04/11/2025 09:40 AM

We appreciate you taking the time to share your experience. It's great to hear that we've been able to keep your old cars running smoothly all these years. Sounds like we pulled off a small miracle on that repair, and for just $170, no less! We're glad we could avoid the dreaded expensive repairs. If your truck could talk, it might just give us a high-five right about now! Here’s to many more miles of happy driving!


DF
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David F.
Laguna Beach, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
10
Warranty
I’ve been doing business with La Paz service center for over 20 years and send five cars to them. This time I was there for warranty work. They did the work without hesitation or cost. This job was a bit complicated but they completed it under warranty and the vehicle runs great. Once again, this service center is one that I would highly recommend.
Steve B., Owner from La Paz Service Center responded on 04/11/2025 09:40 AM

We're glad to hear that your loyalty over the past two decades has paid off! It sounds like we really put the "service" in service center with that warranty work, and we appreciate you letting us take care of your car. Complicated jobs can be like assembling a puzzle without the picture on the box, so kudos to our team for getting it right! Your recommendation means the world to us—after all, we won't let just anyone walk off with our tools. Here’s to many more worry-free rides ahead!


ML
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MARY L.
Irvine, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Easy peasy
I ferl confident taking my car here. I get honest work and feel taken care of as a customer.
Steve B., Owner from La Paz Service Center responded on 04/06/2025 09:39 AM

We're glad to hear that you feel confident bringing your car to us! Providing honest work and making sure our customers feel taken care of is our top priority. If your car starts feeling too confident to stay quiet, just know we’re here to help keep it in check. Your support makes a world of difference!


SA
SEAN A.
Laguna Niguel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Honest and capable
La Paz is our go to.
Steve B., Owner from La Paz Service Center responded on 04/04/2025 09:40 AM

We appreciate you making La Paz your go-to spot! It's always great to be the trusted choice for our customers. We work hard to keep the good vibes coming, and we’re delighted you keep returning for more. Consider us your culinary home base!


RR
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Robert R.
Trabuco Canyon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
Another home-run
Excellent service and a repair for $1000 less than Mercedes charges
Steve B., Owner from La Paz Service Center responded on 03/30/2025 09:40 AM

We're delighted to hear that you had such a positive experience with our service! It seems like we've managed to pull off a little magic with that repair cost, giving you a break while keeping your vehicle in top shape. If only we could work our magic on your next shopping trip too! We appreciate your business and hope to keep impressing you with our service.


Verified Customer
Aliso Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Beyond Excellent
We have been going to this facility for several years. Very trustworthy and they do excellent work. Highly recommend!!!
Steve B., Owner from La Paz Service Center responded on 03/30/2025 09:40 AM

We're delighted to hear you've been with us for several years! It's always wonderful to know that our hard work has earned your trust. Excellent work is what we aim for, so your recommendation means a lot to us. We're looking forward to keeping up the good work and making our facility even better—one happy customer at a time!


LJ
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LEON J.
Laguna Niguel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Car owner
Work done well and timely manner
Steve B., Owner from La Paz Service Center responded on 03/30/2025 09:39 AM

We're glad to hear that the work was completed to your satisfaction and in a timely manner! It's great to know that we hit the sweet spot between quality and efficiency. Your support means a lot to us, and we look forward to keeping that momentum going.


JK
JENNY K.
Aliso Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
la paz service center
Chris and the guys always take great care of my truck for me! i can always depend on them 😀
Steve B., Owner from La Paz Service Center responded on 03/30/2025 09:39 AM

We appreciate your feedback! It sounds like Chris and the crew have earned your trust, which is no small feat when it comes to truck care. Dependability is our middle name—well, not literally, but you get the idea. If your truck ever needs more love, you know where to find us!


VM
VALISA M.
Foothill Ranch, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Great service!
La Paz Service Center was recommended to me by a friend. It was the first time I took my car to a place outside the dealership. I was very satisfied with the work they did, how fast the they completed the job and the excellent customer service! 5 stars!
Steve B., Owner from La Paz Service Center responded on 03/29/2025 09:41 AM

We appreciate the glowing review and are delighted to hear about your positive experience! Trying out a service center outside of a dealership can feel a bit like jumping into the deep end, but it’s great to know you found your paddles here with us. We pride ourselves on speedy service and friendly faces, and it's awesome to see that reflected in your visit. Thanks for putting your trust in La Paz Service Center, and may your journeys ahead be smooth and adventurous!


Displaying Review 1 - 15 of 1188 in total
Service Coupons and Posts
Thank you for the love! ❤️ For over 20 years, we've been your car's best friend—and the secret to road trip success! 🚗💨 We appreciate your trust in us. Here’s to many more miles together! #LaPazService #CarCarePros
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Thank you for the praise! We aim to fix cars and boost smiles—sounds like we're hitting the bullseye! 🚗✨ Your support drives us to keep the wheels turning smoothly. Keep cruising, and we hope to see you again! #LaPazServiceCenter #AutoMagic 🛠️
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We're thrilled to hear that our speedy, friendly, and trustworthy team made your visit a great one! 🚗✨ Big shoutout to Eric for being awesome! Come back anytime—we promise to keep the good vibes rollin'. 😄 #LaPazServiceCenter #CustomerAppreciation
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We're thrilled to hear that we saved you a bundle! 💰 Fixing issues the same day is our specialty—it's like magic, but with tools! 🛠️ Thank you for trusting us with your ride! 🚗✨ #AutoRepair #LaPazServiceCenter
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Thanks for the awesome review! 🚗✨ We love making your car run like new in a jiffy! Your satisfaction is our fuel. We promise to keep those wheels turning smoothly! 🔧💨 #LaPazService #HappyDriving
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Thanks for trusting us with your ride! 🚗💨 We're thrilled to save you money and keep you safe. Our goal is to provide honest service, so you can drive stress-free! Come back anytime—let's keep that car in top shape! #HonestAutoRepair #LaPazServiceCenter 🚙✨
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Thank you for trusting us with your car! We're thrilled to be your go-to team for repairs. 🚗✨ With professionalism and great prices, we're always here to keep your wheels turning smoothly! 🛠️ #LaPazServiceCenter #AutoCare
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Thanks for the awesome review! 😊 We're thrilled to hear you enjoyed our service and prices that won’t make your wallet cry! 💸 Come back anytime for more great vibes and repairs! #LaPazServiceCenter #AutoCare
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We’re thrilled to have amazing customers like you for over a decade! 🎉 Honesty and thoroughness are our middle names (well, maybe not those exact ones 😄). Thanks for trusting us with your rides! 🚗💨 #CustomerLove #LaPazServiceCenter
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🎉 Thanks for the shoutout! We're thrilled to hear Chris is still keeping things running smoothly. Remember, a happy car means a happy driver! 🚗💨 See you next time for more magic under the hood! #LaPazServiceCenter #AutoExperts
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🚗💨 Thanks for the shoutout! We're thrilled to hear that Steve and the team got your Yukon XL bouncing back to life in no time. We promise not to shock you next time... well, unless it's with our awesome service! 😉 #LaPazServiceCenter #AutoRepairExperts
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🚗✨ Thank you for trusting La Paz Service Center with your dashboard dilemma! We're thrilled to have turned that mysterious light into a smooth drive. Our team loves solving automotive puzzles! 😄🔧 Looking forward to seeing you again! #CarCare #TeamLaPaz
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We're thrilled to hear that our service and prices have won you over! 🛠️ Your loyalty means the world to us—like a trusty spare tire! 😂 Thanks for choosing La Paz Service Center! #CustomerLove #AutoCare
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Thank you for the kind words! We’re thrilled you had a great experience with our team. Good work & good people? That’s our motto! 😉🚗 #LaPazService #CustomerAppreciation
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? Thank you for the awesome shoutout! We're thrilled to hear you love our amazing service. We're here to keep your ride purring like a happy kitten! ?? #LaPazService #HappyCustomers
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We're rolling with gratitude for your kind words! ?? Timely, efficient service and fair prices—that's our kind of road trip! Thanks for choosing La Paz Auto! ??️ #LaPazServiceCenter #AutoCarePros
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Thank you for the love! ? We're thrilled to be your go-to for auto repairs. We promise to keep the good vibes (and your car) rolling! ?? #LaPazServiceCenter #AutoRepairExcellence
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We’re blushing! ? Thank you for the kind words. Our team is fueled by coffee and pure dedication to keeping you on the road. Honesty and knowledge are our engines! ?? #LaPazServiceCenter #CustomerAppreciation
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? We love hearing about our long-time customers! Honesty is our policy, so we won’t rotate tires that don’t need it. Thanks for trusting us with your wheels for 20 years! Here’s to many more miles together! ?? #LaPazService #TrustworthyCare
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We're blushing! ? Huge thanks for the kind words! Steve and Chris are always ready to rev up your ride with honesty and a smile. Come back anytime—we love keeping you rolling! ?? #AutoHeroes #HonestService
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We're thrilled to receive your excellent review! ? We're here to keep your ride as smooth as butter on toast! ? Thanks for trusting La Paz Service Center with your automotive needs! ?? #CustomerAppreciation #AutoCare
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We're blushing! ? Thank you for being such loyal fans! Your trust means the world to us, and we promise to keep delivering top-notch service & quality! ?✨ Here’s to more miles together! #LaPazServiceCenter #AutoCareSuperstars
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Big thanks for the shout-out! We're thrilled you appreciate our team. Chris and the crew are always ready to keep you rolling smoothly! ?? Your support means the world to us. #TeamLaPaz #AutoCareWithASmile
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Happy Labor Day from La Paz Service Center! ?? Today, we celebrate the hard work that keeps our engines running smoothly. You put in the effort, and we’ll take care of the rest! Enjoy your day off – your car deserves some TLC too! #LaborDay #AutoCare

Thanks for the kind words! We're all about fair pricing and honest service—like a superhero for your car! ?‍♂️? We're thrilled you felt taken care of. You're always welcome at La Paz Service Center! #CarCareHeroes #HonestyFirst
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