Pran said the business is the best but his vehicle was one day late and he did not know the reason.
Recommended
AW
Andrea W.
Washington
11/19/2014
Verified Customer
Category: Collision
Angela said she thought the staff was very attentive to detail, very thorough and friendly. The people at the facility work hard and are nice people. The work was of high quality. She did have to take her vehicle back because the passenger's side door did not work but they took care of this immediately. This did not damage her overall impression. She paid for the repairs herself.
Recommended
CA
Clara A.
Washington
11/18/2014
Verified Customer
Category: Collision
Recommended
RH
Roger H.
Washington
11/18/2014
Verified Customer
Category: Collision
Roger said this business is very courteous and they did everything he wanted done.
Recommended
RB
Robert B.
Washington
11/14/2014
Verified Customer
Category: Collision
Robert said that the work that was performed was excellent. However, the repair took longer than expected due to a parts delay. He was kept up to date with all extensions so he was overall happy.
Recommended
MY
Megan Y.
Washington
11/12/2014
Verified Customer
Category: Collision
Megan said the service was good, she got her vehicle was fast, but she would have appreciated more communication.
Recommended
JW
Jordan W.
Washington
11/12/2014
Verified Customer
Category: Collision
Jordan said they did a good job.
Recommended
SM
Shiro M.
Washington
11/12/2014
Verified Customer
Category: Collision
Shiro said that they did not address an unspecified problem he had asked for them to check out. He said the paint was stripped by what looks like masking tape. There was a five day delay because of the insurance company. The vehicle will be returned because the issues with the paint work.
Recommended
DM
Dyani M.
Washington
11/12/2014
Verified Customer
Category: Collision
Dyani said repairs were unnoticeable and great.
Recommended
BK
Bryan K.
Washington
11/12/2014
Verified Customer
Category: Collision
Bryan said this business took a little extra time to get the repairs finished. They needed to import parts from Germany. They made up for it by covering the cost of his rental and he was pretty appreciative of that. He has not seen the paint work in total sunlight but from what he has seen it looks good. His vehicle was there for a month and a half. There was no set promise time but it was a week and a half longer than estimated. There was some bondo dust on the exterior but the interior was clean. They did a great job of keeping him informed. The facility was very clean. He appreciated what they did.
Recommended
KS
Kendall S.
Washington
11/10/2014
Verified Customer
Category: Collision
Kendall said the repairs could not have gone any better.
Recommended
JH
Julia H.
Washington
11/10/2014
Verified Customer
Category: Collision
Julia said they did a great job and it was done quickly.
Recommended
AC
Ahn C.
Washington
11/10/2014
Verified Customer
Category: Collision
Spoke with Amy. She said the business does a good job. She wrote down for them to call her with an estimate but they did not do it. There was no promised time.
Recommended
EG
Erin G.
Washington
11/07/2014
Verified Customer
Category: Collision
Erin said this business did a good job and she had no complaints.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.