Business Solutions
SureCritic / Hyundai Dealer / Keith Hawthorne Hyundai
business image

Keith Hawthorne Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,673 Reviews)
58
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
77%
4 stars
12%
3 stars
4%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
57
Total ReScores™
4.5
ReScore™ Average
58
Net Promoter Score ®

Business Details

About

Keith Hawthorne Hyundai is your Premier North Carolina Hyundai Dealer. We are located in Lowell, NC, near Gastonia, NC. Our friendly Service Technicians are trained to ensure your vehicle is maintained with the utmost quality and care. Come see us today! Keith Hawthorne Hyundai is your Premier North Carolina Hyundai Dealer. We are located in Lowell, NC, near Gastonia, NC. Our friendly Service Technicians are trained to ensure your vehicle is maintained with the utmost quality and care. Come see us today!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(704) 478-2000
Open
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
4712 Wilkinson Blvd. Lowell, NC 28098
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,673 Reviews)
Write a Review
Recent Reviews
CH
gravatar
Charlene H.
Gastonia, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/21/2025
0
Category: Service
Do not buy from Keith Hawthorne of Gastonia
I bought a 2021 Kona from Keith Hawthorne Hyundai and paid cash. I paid for a warranty as well. Had the car 5 days and it was totalled 😭. I signed the papers to get my refund on my my warranty, have not got it. Now the manager is playing phone tag and does not return my calls. I guess they will keep my warranty. Never will I deal with a company that does not handle their business with respect for their customers. STAY AWAY FROM THIS DEALERSHIP.
Charlene Hargett
Businesses Near You
ALMAR Auto Repair
90
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,033 Reviews)
Leo's Auto Care 2
100
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(4 Reviews)
Leo's Auto Care
80
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(536 Reviews)
Elite Vehicle Repairs
100
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(27 Reviews)
Hi Tech Automotive Pineville
98
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(706 Reviews)
Vehicle Reviews
vehicle image
2026 IONIQ 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1)
vehicle image
2026 IONIQ 9
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(205)
vehicle image
2026 Kona
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(97)
vehicle image
2026 Palisade
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(402)
vehicle image
2026 Palisade Hybrid
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(15)
vehicle image
2026 Santa Cruz
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(43)
vehicle image
2026 Santa Fe
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(56)
vehicle image
2026 Santa Fe Hybrid
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(115)
vehicle image
2026 Sonata
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(7)
vehicle image
2026 Sonata Hybrid
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(1)
vehicle image
2026 Tucson
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(42)
vehicle image
2026 Tucson Hybrid
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4)
vehicle image
2026 Venue
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(1)
vehicle image
2025 Elantra
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(1380)
vehicle image
2025 Elantra Hybrid
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(362)
vehicle image
2025 Elantra N
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(195)
vehicle image
2025 IONIQ 5
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(1461)
vehicle image
2025 IONIQ 5 N
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(95)
vehicle image
2025 IONIQ 6
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(416)
vehicle image
2025 Kona
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1473)
vehicle image
2025 Kona Electric
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(136)
vehicle image
2025 Palisade
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2757)
vehicle image
2025 Santa Cruz
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1130)
vehicle image
2025 Santa Fe
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(1835)
vehicle image
2025 Santa Fe Hybrid
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(1690)
vehicle image
2025 Sonata
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(523)
vehicle image
2025 Sonata Hybrid
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(476)
vehicle image
2025 Tucson
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(3933)
vehicle image
2025 Tucson Hybrid
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(2360)
vehicle image
2025 Tucson Plug-In Hybrid
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(91)
vehicle image
2025 Venue
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(528)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.