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Johnston's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(658 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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Business Details

About

Johnston’s Automotive is a family owned and operated auto service center in Phoenix. We have been providing dependable, honest, and thorough car repair to families for over 29 years. We are proud to be part of the Phoenix, Scottsdale, Paradise Valley, Tempe, Mesa, Gilbert, Chandler and the surrounding communities.

For over 29 years, we
Johnston’s Automotive is a family owned and operated auto service center in Phoenix. We have been providing dependable, honest, and thorough car repair to families for over 29 years. We are proud to be part of the Phoenix, Scottsdale, Paradise Valley, Tempe, Mesa, Gilbert, Chandler and the surrounding communities.

For over 29 years, we have been servicing and repairing domestic, foreign, and hybrid vehicles. We are very proud of the services we offer our customers. We believe in 3 keys to achieving high customer satisfaction, Honesty, Integrity, and Technical Excellence.
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Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(602) 381-0448

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
3445 N 24th St Phoenix, AZ 85016-6605
Johnston's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(658 Reviews)

AA
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Anonymous A.
Phoenix, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/07/2020
Can improve on customer service
Went in for an oil change. Mechanic was slightly careless. Receptionist was a little brisk. Other than that quick and affordable, plus a clean shop.
Recommended

CS
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Carol S.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2020
verified customerVerified Customer
Johnston's - the Best Automotive Shop in Phoenix~!
I cannot get over how Johnston's have taken such good care of this old grandma for the past 5 years~! I just wish that I had known about them a lot sooner~! They let me know when they think there is something I need to address and help me figure out if it can wait a little bit, or if I need to get it done asap. When I picked my truck up this last time, I could not believe how much quieter it was and I never knew that motor mounts could do that....! Thanks so much Sherrie & Dwight
Recommended

Verified Customer
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020
verified customerVerified Customer
Vehicle servicing
Always excellent service!
Recommended

BB
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BERNARD B.
Cave Creek, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/24/2020
verified customerVerified Customer
service on a cadillac elr
professional service on a one of a kind automobile
Recommended

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2020
verified customerVerified Customer
Love this place!
Always professional, honest and great! Been with them for 10+ years and they've always taken care of me... as a woman, that's important.
Recommended

PT
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PAT T.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2020
verified customerVerified Customer
Review for a car purchase
Bought a 2016 Honda. Even though it was certified by Honda, I wanted Dwight to take a look at it and give me his opinion. He gave me great feedback, a few things I have to watch for, but basically a good choice. I trust his judgment. I have used Johnston's for many years and always feel like they give me good information and I trust them.
Recommended

CH
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CHARLES JIM H.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2020
verified customerVerified Customer
Trustworthy
Johnston’s has worked on my car many times. As always, trustworthy and goes above and beyond in all aspects. Highly recommend.
Recommended

JS
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JACI S.
Phoenix, AZ
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
verified customerVerified Customer
Great service and nice people
I've been a customer of Johnson's Automotive for quite a few years with a couple of my cars. They are always honest and have great service.
Recommended

GC
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GARY C.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2020
verified customerVerified Customer
Good job
Did what I wanted quickly and gave me a recommendation
Recommended

CS
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Carol S.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2020
verified customerVerified Customer
Even During During This Pandemic - Great Service & People~!
The Johnston's and their employees are so caring and wonderful to their customers....and even go above and beyond during times like this pandemic, to keep their customers safe and quickly taken care of with their automotive needs. I appreciate them for that so much, but also because I am an old women who knows little about cars and could very easily be hoodwinked. With them I know, that they would only tell me about having something repaired or replaced, if that was truly necessary and they would do it for me at, the lowest cost possible.
Recommended

NS
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NANCY S.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2020
verified customerVerified Customer
A Day Brightener - excellent, friendly service
Thank you so much for the efficient service in doing the 50,000 mile checkup/servicing of my car. Even in these times of social distancing with your protocols in order, you and your service crew provide consistent professional and friendly service. Truly appreciate you all and am grateful for your service over these many years. Stay well.
Recommended

KA
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KAKI A.
Phoenix, AZ
Mercedes-Benz E550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
verified customerVerified Customer
The BEST
As always, they took care of the issue and the cost was extremely reasonable. Thank you!!
Recommended

TH
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TED H.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2020
verified customerVerified Customer
Honest diagnostics and repair
Johnston's will only repair what's necessary. The regularly call me and say "turns out your X is fine, we won't charge you for that. Their prices are reasonable.
Recommended

GB
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GAIL B.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2020
verified customerVerified Customer
I can trust the Johnstons when they diagnose a problem with my car.
I brought my car in for an oil leak. They diagnosed it right away and called me for the quote. Of course, I said go for it. No more drips, and the cost was reasonable.
Recommended

AW
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ANGELA W.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2020
verified customerVerified Customer
Best in the valley!
Hard to find a place you can trust. Been going here for years! Excellent experience as always!
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