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Johnson's Auto Care, Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(787 Reviews)
94
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

Johnson's Auto Care, Inc. is your local full service Automotive Maintenance and Repair Facility and comprehensive tire store in North Conway, New Hampshire. Our philosophy is simple: we always deliver, and we always exceed customer expectations. We specialize in General Automotive Maintenance, Tires, Transmission Diagnostics & Repairs, Johnson's Auto Care, Inc. is your local full service Automotive Maintenance and Repair Facility and comprehensive tire store in North Conway, New Hampshire. Our philosophy is simple: we always deliver, and we always exceed customer expectations. We specialize in General Automotive Maintenance, Tires, Transmission Diagnostics & Repairs, and much more. Johnson's Auto Care... "What an Auto Service Experience Should Be".

With brand name tires like Continental®, General®, Michelin®, and more, we know you'll find what you need. We have built our reputation on years of quality in the Mount Washington Valley and are well known for our customer satisfaction and great service! ...more

Categories
Car Maintenance, Repair Shop, Tire Sales and Repair
Contact
(603) 356-7051
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
577 Eastman Rd Po Box 3116 Center Conway, NH 03813
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Johnson's Auto Care, Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(787 Reviews)
Write a Review
Recent Reviews
Verified Customer
Center Conway, NH
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Dependable and I trustworthy
I find them dependable, reasonable and they stand behind their work.
LE
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Lori E.
North Conway, NH
Ford Transit Chassis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Tire change
Love Katherine!!! Always friendly!! Ryan and Mike are always knowledgeable, and friendly!!
SO
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Scott O.
Intervale, NH
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Super Service
I can’t say enough about the integrity, professionalism, and work ethic that are At the corner of Johnson’s customer service. Quite simply, they are the best.
DM
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Darlene M.
Glen, NH
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
Excellent
Service and staff excellent, friendly and welcoming every time I take my car in for service.
TF
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Tad F.
Conway, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
Professional, fair, friendly and flexible.
Mike, Ryan, Katherine and team are always able to accommodate and work around drop off and pick up times. And they ensure you doing maintenance and repairs in an efficient and cost efficient way, while keeping safety and reliability as key priorities.
JG
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Jim .
Conway, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Always safe
Even though I came in for an oil change, which is always done so professionaly. We always leave there knowing that our car was well looked at and that we will be safe on the road. God bless you all.
SS
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Stuart S.
Brownfield, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
Years of faithful and courteous service. They always put me first and go the extra mile. I'm very fortunate to have them.
My comments are in the review title. Johnson's Auto Service is an oasis in the Mt. Washington auto maintence desert.
Elicia B., Office Manager from Johnson's Auto Care, Inc. responded on 03/19/2025 11:34 AM

We truly appreciate your continued trust & business. Thanks so much for the review! 

Elicia Bernard
Office Manager
Johnson's Auto Care, Inc.
603.356.7051

LC
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Lorraine C.
Center Conway, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
10
Amazing service and staff
Oil change and failed inspection revealed bad front breaks, which I had suspected. Katherine was able to get my car into the shop the next morning at 7:30 and she even got me a ride home. The work was completed by 1 pm and I was on my way. I would highly recommend Johnsons for your auto services.
Elicia B., Office Manager from Johnson's Auto Care, Inc. responded on 03/19/2025 11:36 AM

Hi Lorraine, Thanks for taking the time to leave a review. We appreciate it! We're happy to hear you utilized our offered rides to/from our shop and that your brakes were taken care of quickly! 

Elicia Bernard
Office Manager
Johnson's Auto Care, Inc.
603.356.7051

BB
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Brian B.
Glen, NH
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Great service
Oil change and tire rotation while you wait. Always prompt and quick with an appointment.
Elicia B., Office Manager from Johnson's Auto Care, Inc. responded on 03/19/2025 11:37 AM

Brian, Thanks for coming in & also for leaving a review! We look forward to serving you and your vehicle again in the future! 

Elicia Bernard
Office Manager
Johnson's Auto Care, Inc.
603.356.7051

DT
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Doug T.
Glen, NH
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Inspection
Quick appointment, on time, friendly
JH
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Jean H.
Fryeburg, ME
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Great service from the front desk throughout the building!!
They fixed my car, they were efficient and took care of my concerns. Everyone there is so friendly and helpful. My car will always go to Johnson's Auto Care.
Elicia B., Office Manager from Johnson's Auto Care, Inc. responded on 03/19/2025 11:38 AM

Jean,
Thanks for your continued support! We strive to build long term relationships with all our customers. We appreciate your loyalty. 

Elicia Bernard
Office Manager
Johnson's Auto Care, Inc.
603.356.7051

Verified Customer
Intervale, NH
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Trustworthy and fair
Everyone is so friendly and fair. They stand behind their work and honor the part warranties. A customer forever!
Elicia B., Office Manager from Johnson's Auto Care, Inc. responded on 03/19/2025 11:42 AM

Thanks for the review and for mentioning our 5 year/50k mile warranty!! We've been in business for over 45 years, so our customers know our warranty is one they can depend on! 

Elicia Bernard
Office Manager
Johnson's Auto Care, Inc.
603.356.7051

Verified Customer
Jackson, NH
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
state inspection
Thank you for performing the required inspection. Also, thanks for the recommendations that you wrote about.
BE
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Benjamin E.
Jackson, NH
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
windshield wiper
Thank you for replacing the windshield wiper...a simple job by your dedicated employees.
Elicia B., Office Manager from Johnson's Auto Care, Inc. responded on 03/19/2025 11:43 AM

Absolutely! Glad to be of help! 

Elicia Bernard
Office Manager
Johnson's Auto Care, Inc.
603.356.7051

Verified Customer
Jackson, NH
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
dashboard brake light ON
We really appreciate your taking in the Forester, even though you would not be able to work on it for a couple of days. Also, thank you very much for offering us the loaner...that made life much simpler. And, in the end, your work on the brakes is perfect. It is comforting to know that you folks are professional, understanding, and accommodating.
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