business image

John's Motor & Transmission Shop

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,331 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
98
Net Promoter Score ®

Business Details

About

Since 1977, John's Motor & Transmission has provided motorists in the North Tonawanda, NY 14120 area with comprehensive auto repair services that include 4x4 Services, AC Repair, Alignment, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, Engine Maintenance, General Since 1977, John's Motor & Transmission has provided motorists in the North Tonawanda, NY 14120 area with comprehensive auto repair services that include 4x4 Services, AC Repair, Alignment, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, Engine Maintenance, General Services, Heating and Cooling Services, Import Cars & Trucks, Inspections and Emissions, Miscellaneous Services, Quick Lube Services, Tires, Towing, Transmission Services and Undercar Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time. ...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(716) 695-1567

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
559 Ward Rd North Tonawanda, NY 14120-1711
John's Motor & Transmission Shop's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,331 Reviews)

AA
Awilda A.
North Tonawanda, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Excellent work
Nick provided excellent service to my car. I drove in one afternoon without appointment and they took my vehicle in and fixed it for me.

RS
gravatar
Ray S.
North Tonawanda, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Thank you!!
Thanks to everybody there at the shop fantastic work and great customer service, I'll be back.

DB
gravatar
David & Pam B.
North Tonawanda, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Quick efficient service and honest business
John’s service and honesty is second to none !

Verified Customer
Niagara Falls, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Wheel bearings and spark plugs
Coming back for sure. The guys in there are quick and friendly and did a great job.

FK
Frank K.
North Tonawanda, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Very professional
Excellent work, keeps me informed of work progress and the bill always comes in at the estimate or below. I won't take my vehicles anywhere else.

LO
gravatar
Lou O.
North Tonawanda, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
9
Excellent service as always.
Nick and the team always provide fantastic service.

JR
gravatar
John R.
North Tonawanda, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
9
Window repair
My window switch was repaired quickly and efficiently. I was very pleased with repair and will continue to come to Johns

JR
gravatar
John R.
North Tonawanda, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/14/2025
verified customerVerified Customer
7
Last visit
My last visit was in regards to fixing my driver side window. It cost over $200 just for the diagnostic. At an hour and a half work time that seems like cost, not preferred customer price. I was disappointed but will likely continue to have my repairs done there

JV
Jeff V.
North Tonawanda, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Excellent
They are excellent and honest. I would recommend anyone to go to John’s.

Verified Customer
Niagara Falls, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Friendly, Knowledgeable, & Accommodating
I can always count on John’s Motor Shop. They were able to accommodate me last minute when my battery needed to be replaced. Thank you!

MG
Marcus G.
North Tonawanda, NY
Ford E-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Marcus said the business did the service in a timely manner and did a good job.
Recommended

DH
gravatar
Dennis H.
North Tonawanda, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
prompt and thorough service
customer for years. workers are always helpful, knowledgable.

ME
Michele E.
North Tonawanda, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Michele said they have been a customer for 25 years. They have never done her wrong. They have always treated her well, and her family. They are a very reputable business.
Recommended

MG
Mark G.
North Tonawanda, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Mark said the location, professional, nice people. They explained everything well, the price was up there, the facility and the people were nice. They fixed everything the way that he wanted. He has recommended them.
Recommended

FP
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Oil change
Service was quick and thorough. Workers were very courteous and accommodating.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.