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Joe Machens Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,211 Reviews)
79
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
34
Total ReScores
4.9
ReScore Average
79
Net Promoter Score ®

Business Details

About

Joe Machens Hyundai is conveniently located in Columbia, MO. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Joe Machens Hyundai's factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Joe Machens Hyundai is conveniently located in Columbia, MO. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Joe Machens Hyundai's factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(573) 474-7400

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 2:30 PM
Sun
closed
* Central Time (Us & Canada)
1300 Vandiver Dr. Columbia, MO 65202
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,211 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

Continue reading recommended reviews


JD
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Joe D.
Jefferson City, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/29/2021
0
Category: Service
THE WORST EXPERIENCE I HAVE EVER HAD
I have never experienced such a horrible car experience until I dealt with Joe Machens Hyundai in Columbia, MO. I purchased a used (2018) vehicle. I had the car 32 day and then it started turning off while I was driving completely on its own. When I called the dealership to ask them if they had known of any issues like this with the car instead of offering for the car to be brought back to be checked out I was told, "Well we do inspections and the car was fine when I sold it to you or we wouldn't have sold it". After this conversation I was told that the GM was suppose to be calling me back. TODAY IS DAY 6 AND I HAVE NOT RECEIVED ONE PHONE CALL. VERY POOR CUSTOMER SERVICE and I DO NOT recommend doing business with them.

LG
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Lawrence G.
Columbia, MO
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/18/2021
Not so great dealer
I purchased a 2020 Santa Fe which I like but should have held out for the Palisade for the slightly larger interior and 5,000 lbs towing capacity. The three star rating was given because the sales process took nearly four hours.
Having buyer remorse for the size of the Santa Fe I was prepared to upgrade to the 2021 Palisade and after exchanging three emails with salesman I gave up trying to trade and told the salesman I would never buy from Machens Hyundai.
Based on my limited experience with the service department I give the a five star rating.
Not Recommended

SN
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Sharon N.
2013 Hyundai Santa Fe S
This review violates the SureCritic Review Policy.

This review violates the SureCritic Review Policy.

Columbia, MO
This review violates the SureCritic Review Policy.
Employees worked with

JM
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Jerry M.
Columbia, MO
This review violates the SureCritic Review Policy.

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