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JK Auto Care

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(799 Reviews)
96
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

The auto maintenance in Richmond, VA. The auto maintenance in Richmond, VA.

Categories
Auto Repair, Auto Maintenance, Tires
Contact
(804) 266-0335
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
9016 Heisler Avenue Henrico, VA 23228
Get Directions
JK Auto Care's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(799 Reviews)
Write a Review
Recent Reviews
HB
HANNAH B.
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Quick and efficient!
My first time bringing my car here (my husband an in laws have been for years) and I will only take my car here from now on! So quick, efficient and kind!
DC
DOUG C.
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Water pump replacement repair
I’ve been taking my vehicles to JK Auto for many years now. They are fast, honest, and fairly priced. I just had to replace the water pump in my Toyota Highlander. JK took care of it quickly and the repair came in under his original estimate!
KR
KEN R.
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
JK auto provides exceptional service
After doing a lot of research and trying two other auto companies for service, I fortunately tried JK auto for both my car services. They provide exceptional service at a reasonable cost. Very importantly, they provide accurate estimates and honest expert opinions as to what’s needed to keep my cars in good condition.
LK
LISA K.
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
JK Auto never lets me down
I trust JK Auto to fix what is needed on my car quickly and with fair pricing. There are never “other” changes that are added. And if there is something that is wrong with your car you receive more than one solution. I highly recommend JK Auto to everyone.
DE
gravatar
Dave E.
Glen Allen, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
10
The brst
Jay does a great job taking care of all my vehicles.
Verified Customer
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Amazing first experience; definitely a future client
Very friendly people, very quick and easy. I have no complaints and am happy to have found a reliable mechanic.
CB
CIARA B.
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
State inspection, oil change, tire rotation
JK auto always provides great car service and reasonable prices! I’ve been a loyal customer for almost 4 years. Great customer service as well. I don’t care if I move across town, I will always bring my car to JK Auto care.
BE
BRANDON E.
Chevrolet Trailblazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Best in-service
I’m glad JK Auto Care is around. They have the best customer service prices. Great quality work.
JM
JAY M.
Dodge Challenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
True Professionals
After being scammed, having jobs & services incomplete or in my case, not having my problems fully fixed by other shops; I’ve finally found a place where I can confidently say that I’ll be a return / long time customer. The people at Jk were not only professional, but kept me well informed at all times. I had taken my car here after a previous shop could not identify my issue properly but instead convinced me to pay for a bigger repair. Jae was honest & considerate of my time and concerns. He kept me informed at all times and showed great consideration. If you’ve got an issue with your vehicle, the team at Jk will GET IT DONE! Won’t be going anywhere else.
RH
ROBERT H.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Fast Service
Work was done quickly and we’ll.
IE
IAN E.
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
8
Fair prices and trustworthy
We take both the vehicles here and wouldn’t think about another shop.
Verified Customer
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
9
Had oil change and shocks check
No problem, after oil change everything was okay
Verified Customer
Toyota T100
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
People are nice.
Of course! Here’s a positive review you can use for JK Auto in Richmond, Virginia:

⸻

I had a fantastic experience! The team was professional, honest, and incredibly helpful throughout the entire process. They took the time to explain everything clearly and made sure I was comfortable with all my options. The quality of their work was top-notch, and I truly felt like they cared about providing great service rather than just making a sale. I highly recommend JK Auto to anyone looking for reliable, friendly, and trustworthy automotive service. I’ll definitely be coming back!
MK
MOON K.
Mercedes-Benz E450
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Highly recommended!
The service was excellent – very friendly, fast, and professional. I really appreciated their sincerity and efficiency.
DC
DAVID C.
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Recommend
Fantastic as always. They are always upfront with pricing and what is needed
Displaying Review 1 - 15 of 799 in total
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