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Jesse Britt's Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,251 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
9
Total ReScores
4.0
ReScore Average
87
Net Promoter Score ®

Business Details

About

WE ARE A FAMILY OWNED BUSINESS. WE STRIVE TO BE THE BEST AND MAKE EVERY CUSTOMER FEEL AS IMPORTANT AND CARED ABOUT AS ANY OTHER. WE WILL EXCEED YOUR EXPECTATIONS AND DELIVER QUALITY WORK AT REASONABLE PRICES. WE ARE CLOSED FOR LUNCH DAILY FROM 12 - 1PM. WE ARE A FAMILY OWNED BUSINESS. WE STRIVE TO BE THE BEST AND MAKE EVERY CUSTOMER FEEL AS IMPORTANT AND CARED ABOUT AS ANY OTHER. WE WILL EXCEED YOUR EXPECTATIONS AND DELIVER QUALITY WORK AT REASONABLE PRICES. WE ARE CLOSED FOR LUNCH DAILY FROM 12 - 1PM.

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(254) 741-6550

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
828 N Valley Mills Dr behind oakleys and orielly auto parts Waco, TX 76710
Jesse Britt's Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,251 Reviews)

CO
CALVIN O.
Valley Mills, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
Quick service on My AC, got me back cold 🥶, in this Texas heat 💯🙌🏿
Got my AC back blowing cold 🥶 Air, in this Texas heat

Verified Customer
Waco, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
Great work as always!
Had transmission serviced, alignment, wheel balance and belt tensioner, idler and belt all replaced. All done in a timely and professional manner. Thank you!

NB
NICHOLAS B.
Waco, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
Fast service
Brought in a loose knuckle that needed bearings replaced and they changed them out for me in less than a hour

FV
FELIPE V.
Waco, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Truck alignment
My wife took her Tahoe in for an alignment without an appointment. These guys were able to accommodate, and squeezed her in. They did a great job on her truck. The next day Mr. Jacob called to check in on us, with any questions or concerns. I appreciate the experience, and willingness to help out customers.

CF
CRYSTAL F.
Marlin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Oil Change and Alignment
Fast and helpful

BJ
BARRY J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
Repair of broken window regulator.
Refreshing to see a car repair business that takes care of their customers like Jesse Britt. Bravo!!! I

JE
gravatar
JOSE E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Oil change
Congrats Jesse Britt's.

Good oil change service to my minivan and friendly staff that word hard!

JM
JAMIE M.
Groesbeck, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Great customer service and price
The guy at the desk was very helpful and gave me quotes for some maintenance I need. I went in for an alignment and was thankfully first in line for it, so I was in and out in about an hour. You do need to get there a little before opening. The alignment warranty is a great add on!

JL
JOE L.
Waco, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Great Same Day Service
The customer service was excellent. My 2017 Silverado 1500 was in desperate need of new brakes all around. The crew here was able to get me fixed up in the same day I dropped it off, which is greatly appreciated! I trust the service here, and will continue to bring my vehicles here for all my automotive needs.

DH
DARRELL H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Good experience.
Service was very good. Good experience for my wife and I. I will certainly recommend Jesse Britt’s Automotive to everyone.

Verified Customer
Waco, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Oil change
Great jib.

GP
GARRETT P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Truck alignment
Was able to align my Ram 2500 with 12inch wide wheels. Also pointed out to me a recall involving the drag link and welding a nut. Had them perform that so the alignment won’t get messed up. Great service

Verified Customer
Waco, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Awesome And quick service
Great customer service and quick service for my car

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Alignment
Great customer service, fast, and great on the pocket.

DS
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DAVID S.
Woodway, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Exceptional Service
I have been a customer for three years, and I have been very happy with their service. It is a firm that is committed to quality service and stands behind all their work.
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